Reviews of Crowne Plaza Ankara by IHG 5 stars
Macun Mahallesi, 171. Sk. No:2, 06374 Ankara, Turkey

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Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewHotel very clean and confortable. Rooms are very large, and everything was kind
the breakfast should be more varied, but anyway it was good
Dear Valuable Guest, We are delighted to see that you've had such a great experience during your stay with us! Your rating is a fantastic feedback for us, as it helps us to know that we're on the right track in providing the best service possible. We're so glad that we could make your stay memorable and comfortable, and we hope to see you again soon. Thank you for choosing our hotel. Kind Regards, Sara Peyda Guest Relations Manager
Dear Valuable Guest, We are delighted to see that you've had such a great experience during your stay with us! Your rating is a fantastic feedback for us, as it helps us to know that we're on the right track in providing the best … Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 June 2025 · Stayed in April 2025
Verified reviewReviewed: 17 June 2025 · Stayed in June 2025
Verified reviewHotel was very comfortable and staff very welcoming and helpful.
Location was a little rough.
Dear Valuable Guest, We are delighted to see that you've had such a great experience during your stay with us! Your rating is a fantastic feedback for us, as it helps us to know that we're on the right track in providing the best service possible. We're so glad that we could make your stay memorable and comfortable, and we hope to see you again soon. Thank you for choosing our hotel. Kind Regards, Sara Peyda Guest Relations Manager
Dear Valuable Guest, We are delighted to see that you've had such a great experience during your stay with us! Your rating is a fantastic feedback for us, as it helps us to know that we're on the right track in providing the best … Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 7 May 2025 · Stayed in May 2025
Verified reviewExcellent quality of rooms, great breakfast.
Dear Valuable Guest, We are delighted to see that you've had such a great experience during your stay with us! Your rating is a fantastic feedback for us, as it helps us to know that we're on the right track in providing the best service possible. We're so glad that we could make your stay memorable and comfortable, and we hope to see you again soon. Thank you for choosing our hotel. Kind Regards, Sara Peyda Guest Relations Manager
Dear Valuable Guest, We are delighted to see that you've had such a great experience during your stay with us! Your rating is a fantastic feedback for us, as it helps us to know that we're on the right track in providing the best … Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 February 2025 · Stayed in January 2025
Verified reviewThe Spa, stuff room size
Breakfast price
Dear Valuable Guest, We are delighted to see that you've had such a great experience during your stay with us! Your rating is a fantastic feedback for us, as it helps us to know that we're on the right track in providing the best service possible. We're so glad that we could make your stay memorable and comfortable, and we hope to see you again soon. Thank you for choosing our hotel. Kind Regards, Sara Peyda Guest Relations Manager
Dear Valuable Guest, We are delighted to see that you've had such a great experience during your stay with us! Your rating is a fantastic feedback for us, as it helps us to know that we're on the right track in providing the best … Show more
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewReviewed: 19 December 2024 · Stayed in December 2024
Verified reviewVery clean and nice hotel, staff was very friendly
Pillows were not my type, compared to other high class hotels not best quality and cost me some sleep
Dear Valuable Guest, We are delighted to see that you've had such a great experience during your stay with us! Your rating is a fantastic feedback for us, as it helps us to know that we're on the right track in providing the best service possible. We're so glad that we could make your stay memorable and comfortable, and we hope to see you again soon. Thank you for choosing our hotel. Kind Regards, Sara Peyda Guest Relations Manager
Dear Valuable Guest, We are delighted to see that you've had such a great experience during your stay with us! Your rating is a fantastic feedback for us, as it helps us to know that we're on the right track in providing the best … Show more
Reviewed: 20 November 2024 · Stayed in November 2024
Verified revieweverything was excellent
nothing
Dear Valuable Guest, We are delighted to see that you've had such a great experience during your stay with us! Your rating is a fantastic feedback for us, as it helps us to know that we're on the right track in providing the best service possible. We're so glad that we could make your stay memorable and comfortable, and we hope to see you again soon. Thank you for choosing our hotel. Kind Regards, Sara Peyda Guest Relations Manager
Dear Valuable Guest, We are delighted to see that you've had such a great experience during your stay with us! Your rating is a fantastic feedback for us, as it helps us to know that we're on the right track in providing the best … Show more
Reviewed: 18 November 2024 · Stayed in October 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewEverything was perfect
Dear Valuable Guest, Thank you for your positive ratings and valuable feedback regarding your experience at Crowne Plaza Ankara. We are sure that your feedback will be an encouragement to our entire team as we constantly strive to improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as enjoyable as the previous. Warm Regards, Sara Peyda Guest Relations Executive
Dear Valuable Guest, Thank you for your positive ratings and valuable feedback regarding your experience at Crowne Plaza Ankara. We are sure that your feedback will be an encouragement to our entire team as we constantly strive to improve … Show more
Reviewed: 8 October 2024 · Stayed in October 2024
Verified reviewReviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 22 August 2024 · Stayed in August 2024
Verified reviewLocation is perfect and staff are very friendly. Especially Ms. Sara who is guest relations is very kind and doing her best to fix everything with support of her colleagues.
Very minor details but sure that they will fix it when we visit again
Dear Valuable Guest, Thank you for your positive ratings and valuable feedback regarding your experience at Crowne Plaza Ankara. We are sure that your feedback will be an encouragement to our entire team as we constantly strive to improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as enjoyable as the previous. Warm Regards, Sara Peyda Guest Relations Executive
Dear Valuable Guest, Thank you for your positive ratings and valuable feedback regarding your experience at Crowne Plaza Ankara. We are sure that your feedback will be an encouragement to our entire team as we constantly strive to improve t… Show more
Reviewed: 16 July 2024 · Stayed in July 2024
Verified reviewReviewed: 15 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewReviewed: 2 July 2024 · Stayed in July 2024
Verified reviewEverything was good and on par with a five-star hotel
There was no pool
Dear Valuable Guest, Thank you for your positive ratings and valuable feedback regarding your experience at Crowne Plaza Ankara. We are sure that your feedback will be an encouragement to our entire team as we constantly strive to improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as enjoyable as the previous. Warm Regards, Mertcan KUCUKDAGILKAN Front Office Manager
Dear Valuable Guest, Thank you for your positive ratings and valuable feedback regarding your experience at Crowne Plaza Ankara. We are sure that your feedback will be an encouragement to our entire team as we constantly strive to improve t… Show more
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewThe reception clerks are very helpful thank you for everyone there
Dear Valuable Guest, Thank you for your positive ratings and valuable feedback regarding your experience at Crowne Plaza Ankara. We are sure that your feedback will be an encouragement to our entire team as we constantly strive to improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as enjoyable as the previous. Warm Regards, Mertcan KUCUKDAGILKAN Front Office Manager
Dear Valuable Guest, Thank you for your positive ratings and valuable feedback regarding your experience at Crowne Plaza Ankara. We are sure that your feedback will be an encouragement to our entire team as we constantly strive to improve t… Show more
Reviewed: 30 June 2024 · Stayed in June 2024
Verified reviewReviewed: 27 June 2024 · Stayed in June 2024
Verified review