Reviews of Dila Hotel 4 stars

Location

TV very old, small and cheap. WiFi weak.

The staff was super friendly and accommodating.

We stayed for 2 weeks and from the moment we arrived we felt welcomed and the front desk staff came and helped with luggage, explained everything about room, WiFi and breakfast and this level of service continued throughout our stay. The lovely cleaning lady would knock every day to see if anything needed changing. The location was excellent 5 minute walk and you were at the ferry port, metro and bus station. We would like to thank all the staff for their excellent service

Very clean, very welcoming and helpful staff. The location is very convenient

I wish they can upgrade the breakfast options. Other than this everything is amazing.

Nice location v clean

I asked them large room before my arrival and high floor but they didn’t give in the time they have and I was in this hotel many times before

On center

Old fashion

Staff: Helpful, friendly. Location: Central, great. Breakfast: It could be better but great for the price.

Comfy beds. Reasonable staff. Clean room.

Clearly not a 4* hotel. Fitness centre out of operation, games/billiard room doesn’t exist (and needs to be updated on the website and on the documents found in the room). I selected this hotel on the basis these facilities would be available. Dated rooms, which are limited to one key per room. Missing plug for bathtub. Aircon didn’t work properly.

Awesome location, hospitable staff

Location is excellent Staff are cooperative and nice for fixing issues and late check-out.

Air conditioning is set to fan only, weather was hot and waking many times at night because of hot weather at room. Bathroom facilities are not up to date and not functioning well. Breakfast is limited and poor. Bed comfortability is fair.

Perfect location. Kadiköy is just brilliant.

Shouldn’t even 2 stars. Dirty. No shower gel. You get shampoo and conditioner and a bar of soap. That’s alright if I’m staying in a hostel for 15 Euros, but a 4 star hotel?! No shower gel? Breakfast is just sad. Staff stop refilling way before the end of breakfast. We came down 1 hour before breakfast finished and found sad leftovers. The fitness room isn’t what is shown on photos (now removed). Asked the staff where all the weight machines are and apparently they’re just currently being repaired. However, the room is so tiny that there’s no space for any of the workout stations. Got in touch with Booking and got a partial refund and the hotel refused to let me check out because of that. It was super uncomfortable and we had to go to the airport and they made us wait around for 10 minutes while the duty manager came over and asked me why I reported them to Booking and telling me that they now have to pay a fine. Whoever runs this place should check out other 4 star hotels and get some inspiration of how things are done.