Reviews of Dionysos Cave Cappadocia Hotel
Veli Göktan 1. Sokak No:19, 50400 Urgup, Turkey

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Reviewed: 24 October 2024 · Stayed in September 2024
Verified reviewamazing place, loved everything about it from the room, comfort of bed and pillows, staff service, to the amazing breakfast.
Nothing
Hello Kristian, Thank you very much for your nice comments! We are really happy that you are satisfied with the comfort and service quality in our hotel. We look forward to welcoming you again. Always With love and respect, DIONYSOS FAMILY
Reviewed: 19 October 2024 · Stayed in October 2024
Verified reviewI got a very good last minute deal and got amazing quality for my money. The location is good, only a short walk to the center and the view from the breakfast room over Ürgüp was amazing. And don't get me started, the breakfast was copious! served on your table with lots of varieties, but even too much. If you have never stayed in a cave hotel, this will be a special experience. Extra bonus, many cute cats to pet if you are into them. Also it gets cold in October, but there was an electric heater in the room to keep you toasty warm.
Remember they're caves, so they're always a breeding ground for mould, the rooms look amazing on photos but they will smell funky when you actually arrive. Also it's expensive to maintain a cave hotel. Mold can be a problem to some people with compromised immune system. I actually got a slight headache. Upon my arrival, the bathroom sink was not clean,, probably forgotten. Breakfast was enormous, but food waste is an issue, half of what they served was not eaten by the guests...
Hello Dear Yang, First of all, thank you for taking the time to comment. The room you stayed in is the most economical and windowless room of our hotel. Sometimes cave rooms experience problems like this during seasonal changes. We would be happy to see you again to offer you a better experience. Best Regards, Dionysos Cave Hotel Team
Hello Dear Yang, First of all, thank you for taking the time to comment. The room you stayed in is the most economical and windowless room of our hotel. Sometimes cave rooms experience problems like this during seasonal changes. We would b… Show more
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewReviewed: 3 June 2024 · Stayed in May 2024
Verified reviewReviewed: 11 May 2024 · Stayed in May 2024
Verified reviewIt's a beautifully Designed Hotel. Mimicking the real cave living spaces of the ancient civilisations. Very modern and clean spaces. Breakfast was very tasty. And the Team was incredibly thoughtful and nice.reasonable pricing. Would absolutely recomend.
The streets leading to the Hotel are very Rock and filled with potholes. But that's nothing the Hotel can directly influence therefore it's a minor Issue .
Hello Ms. Doris, Thank you for your precious time and nice words. We are so glad that you liked our hotel (our rooms are original cave rooms and it is a 250 year old building). We are doing our best a team to make our guests happy and it is really nice to hear that you liked the breakfast and our team's kindness. We would be happy to see you again. Best Wishes and Regards, Dionysos Cave Family
Hello Ms. Doris, Thank you for your precious time and nice words. We are so glad that you liked our hotel (our rooms are original cave rooms and it is a 250 year old building). We are doing our best a team to make our guests happy and it is… Show more
Reviewed: 5 May 2024 · Stayed in May 2024
Verified reviewSetup, interior and staff of the hotel are very much welcoming, helpful and kind Room is so spacious and beautiful Love the entire setup of the hotel and room Also breakfast was so delicious, fresh and authentic Turkish breakfast Also staff allowed me to check-out little late then usual time because my flight was in the evening
About property everything was perfect But the way towards the proper was very messy and uncomfortable because of some conversation
Hello Miss Fatima, We are glad to hear that you liked our kind staff and the interior design of our hotel. We always do our best and we will continue to do our best as a team for precious guests such as you. We prepare and select our products for the breakfast carefully to make our guests happy and satisfied, it is nice to hear positive feedbacks about it. We are sorry to hear that you had some problems along the road, hopefully it will be a better experince if you decide to visit us again. Thanks for this nice comment. Best Wishes and Regards, Dionysos Cave Family
Hello Miss Fatima, We are glad to hear that you liked our kind staff and the interior design of our hotel. We always do our best and we will continue to do our best as a team for precious guests such as you. We prepare and select our produ… Show more
Reviewed: 3 January 2024 · Stayed in January 2024
Verified reviewLocation, services and management
Thank you for this wonderful comment! Our Best Regards and Wishes; Dionysos Cave Hotel
Reviewed: 16 October 2023 · Stayed in October 2023
Verified reviewI came to Urgup to take part in Cappadocia Ultra Trail race. For me it was very important to have a good bed - it was wobderful and just what I needed. Accomodation in general is very cozy and spacious. Breakfast was delicious and different every day. Hosts were very kind and helpful. Location is great, just a few minutes walk from the city center and very quite at the same time.
There was nothing that I didn't like. 🙂
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your family to our hotel again soon. Regards ; Dionysos Cave Cappadocia
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your f… Show more
Reviewed: 3 September 2023 · Stayed in September 2023
Verified reviewVery attentative and friendly welcome Amazing extraordinary awesome breakfast Very close to the center of Ürgüp My cave-room was gorgeous
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your family to our hotel again soon. Regards ; Dionysos Cave Cappadocia
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your f… Show more
Reviewed: 1 September 2023 · Stayed in August 2023
Verified reviewDelicious breakfast, excellent location, nice view, spacious rooms
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your family to our hotel again soon. Regards ; Dionysos Cave Cappadocia
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your f… Show more
Reviewed: 28 August 2023 · Stayed in August 2023
Verified reviewExcellent place, superfriendly hosts and a gorgeous breakfast! Rooms sre big, comfy and clean.
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your family to our hotel again soon. Regards ; Dionysos Cave Cappadocia
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your f… Show more
Reviewed: 23 July 2023 · Stayed in July 2023
Verified reviewThe breakfast was sumptuous with a great view.
Lots of stairs to climb to the breakfast area.
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your family to our hotel again soon. Regards ; Dionysos Cave Cappadocia
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your f… Show more
Reviewed: 19 June 2023 · Stayed in June 2023
Verified reviewBest view in whole Urgup. Spacious and clean room. Amazing and kind staff, and tasty breakfasts
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your family to our hotel again soon. Regards ; Dionysos Cave Cappadocia
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your f… Show more
Reviewed: 6 June 2023 · Stayed in June 2023
Verified reviewthe bed! the most soft and comfortable bed
a little bit noise outside of the hotel
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your family to our hotel again soon. Regards ; Dionysos Cave Cappadocia
Hello, First of all, thank you very much for taking your valuable time to evaluate our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your f… Show more
Reviewed: 29 April 2023 · Stayed in April 2023
Verified reviewnothing as such
room size and the area
Hello Abdussamad, By making a reservation for 1 person in our hotel, you bought our small room for 1 person at a cheap price and stayed for 4 people. We asked you to contact booking.com for an exchange for a larger room. You said this room was enough. We hosted 3 more people for free. Thank you for your comment.
Hello Abdussamad, By making a reservation for 1 person in our hotel, you bought our small room for 1 person at a cheap price and stayed for 4 people. We asked you to contact booking.com for an exchange for a larger room. You said this room … Show more
Reviewed: 28 April 2023 · Stayed in April 2023
Verified reviewReviewed: 21 April 2023 · Stayed in April 2023
Verified reviewbeautiful room, a lot of charm, comfortable and very clean. everything was perfect!
Dear Bernadette, First of all, we would like to thank you very much for your valuable time and for your evaluation and comments about our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your family back to our hotel in the near future. Best Regards ; Dionysos Cave Team
Dear Bernadette, First of all, we would like to thank you very much for your valuable time and for your evaluation and comments about our hotel. Your comments are very important for us to improve our service quality. We would like you to kn… Show more
Reviewed: 28 January 2023 · Stayed in January 2023
Verified reviewThe rooms and location of this property were perfect for us. Staff were extremely helpful and the breakfast was delicious.
There wasn’t anything to dislike about the property.
First of all, we would like to thank you very much for your valuable time and for your evaluation and comments about our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your family back to our hotel in the near future. Regards ; Dionysos Cave
First of all, we would like to thank you very much for your valuable time and for your evaluation and comments about our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will b… Show more
Reviewed: 18 January 2023 · Stayed in January 2023
Verified reviewReviewed: 29 December 2022 · Stayed in December 2022
Verified reviewProperty was very good, Behaviour of Staff was Excellent Specially Abdul rehman He was very cooperative, Also breakfast was excellent their presentation timings every thing was beyond expectation. I can say that was surely Aaha moment!!
Need to put more sign boards on the way to reach destination easily
First of all, we would like to thank you very much for your valuable time and for your evaluation and comments about our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your family back to our hotel in the near future. Regards ; Dionysos Cave
First of all, we would like to thank you very much for your valuable time and for your evaluation and comments about our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will b… Show more
Reviewed: 2 December 2022 · Stayed in November 2022
Verified reviewexcellent location with an outstanding panoramic view
First of all, we would like to thank you very much for your valuable time and for your evaluation and comments about our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your family back to our hotel in the near future. Regards ; Dionysos Cave
First of all, we would like to thank you very much for your valuable time and for your evaluation and comments about our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will b… Show more
Reviewed: 13 November 2022 · Stayed in September 2022
Verified reviewViews, nice room and well decorated, veryaccesible for organazing tours
Did't clean the room.in the 3 days we stayed there, staff spoke very poor English
First of all, we would like to thank you very much for your valuable time and for your evaluation and comments about our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will be happy to welcome you and your family back to our hotel in the near future. Regards ; Dionysos Cave
First of all, we would like to thank you very much for your valuable time and for your evaluation and comments about our hotel. Your comments are very important for us to improve our service quality. We would like you to know that we will b… Show more
Reviewed: 12 November 2022 · Stayed in October 2022
Verified reviewReviewed: 3 November 2022 · Stayed in October 2022
Verified review