Reviews of Divan Bodrum Palmira 5 stars
Keleşharim Cad No 22, 48483 Golturkbuku, Turkey
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Reviewed: 8 September 2025 · Stayed in September 2025
Verified reviewVery nice
All great
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified review-
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location and facilities, perfect for families with kids. Delicious breakfast provided. Free parking is available. Includes an on-site beach club, seaside bar, restaurant, and bakery. Just a short walk to the beach, with numerous dining options, nightclubs, and shops nearby.
Although the majority of the staff demonstrated a high level of professionalism, a few seasonal team members appeared to struggle with adequate training and attentiveness. This contrast created a mixed bag of experiences for guests, highlighting the importance of consistency in service excellence.
Dear Mr. Semih, Thank you very much for sharing your detailed feedback with us. We are delighted to hear that you enjoyed our location, facilities, breakfast offerings, and beach club, as well as the convenience of nearby attractions. It is always rewarding to know that our amenities contributed positively to your stay. At the same time, we truly value your constructive comments regarding service consistency. While we are proud of our dedicated team, we recognize the importance of ensuring that every guest receives the same high standard of hospitality, regardless of the season. Please be assured that we are enhancing our training and follow-up processes to provide a seamless experience for all our guests. We greatly appreciate your perspective and hope to have the pleasure of welcoming you back for an even more refined stay. Regards. Hasan Uzunhasan Divan Bodrum General Manager
Dear Mr. Semih, Thank you very much for sharing your detailed feedback with us. We are delighted to hear that you enjoyed our location, facilities, breakfast offerings, and beach club, as well as the convenience of nearby attractions. It i… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in June 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewVery high quality facilities with the absolute nicest, politest staff ever.
Due to the name of the brand the extras cost a lot of money cor example one bottle of water (33cc) at about 140 turkish liras.
Dear Valued Guest Ilkiz, Thank you for taking the time to share your experience with us. We are delighted to hear that you were impressed by the high quality of our facilities and that our team’s polite and attentive service left such a positive impression. Regarding your comment about the pricing of additional items, please know that your feedback is sincerely appreciated. We constantly review our pricing policies to ensure they reflect both the quality of our offerings and the expectations of our guests. Your observations have been noted and will be carefully considered as we continue to enhance our services. It would be our pleasure to welcome you again in the future and provide you with another enjoyable stay. Warm regards, Hotel Manager, Hasan Uzunhasan
Dear Valued Guest Ilkiz, Thank you for taking the time to share your experience with us. We are delighted to hear that you were impressed by the high quality of our facilities and that our team’s polite and attentive service left such a po… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewLocation, room & the patio. Very green and a nice vibe around.
Dear Guest Neetu, Thank you very much for taking the time to share your positive impressions. We are truly pleased to hear that you enjoyed our location, your room, and the patio area. It is especially gratifying to know that the green surroundings and the overall ambiance contributed positively to your experience. Your kind words are greatly appreciated and serve as a valuable motivation for our team. We hope to have the pleasure of welcoming you back to Divan Bodrum in the near future. Kind regards, Hasan Uzunhasan General Manager
Dear Guest Neetu, Thank you very much for taking the time to share your positive impressions. We are truly pleased to hear that you enjoyed our location, your room, and the patio area. It is especially gratifying to know that the green su… Show more
Reviewed: 1 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewGreat People,Highly recommend Tas ev restaurant Overall 10/10 Thank you.
Dear Valued Guest Mr. Erhan, Thank you for your wonderful review and for recommending Taş Ev Restaurant. We are delighted to hear that you had an excellent experience and that our service met your expectations. Your kind words motivate us to continue delivering exceptional hospitality. We look forward to welcoming you again soon. Best regards, Hotel General Manager Hasan Uzunhasan
Dear Valued Guest Mr. Erhan, Thank you for your wonderful review and for recommending Taş Ev Restaurant. We are delighted to hear that you had an excellent experience and that our service met your expectations. Your kind words motivate us … Show more
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 10 November 2024 · Stayed in September 2024
Verified reviewReviewed: 23 September 2024 · Stayed in September 2024
Verified review- rather new rooms / bathrooms which were nice and comfortable
- Terrible gym (not well equipped, old equipment, dirty and very smelly (cat pee) - Dogs and cats everywhere (by the beach, breakfast, dinner) - no refill of bath products - Breakfast generally with a wide turkish selection, but breakfast room felt more like a simple hotel than a 5 star - Most of the service personnel speaks broken english / various requests at the reception could not be answered. - Restaurant was a total rip off (everywhere in the area the same). - We didnt like the area at all. You better off staying by the beach of the hotel
Dear Hendrik, Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your insights and are sorry to hear that your experience did not meet your expectations. We are committed to providing a comfortable and enjoyable environment for all our guests. Your comments regarding our facilities and service have been noted, and we will work diligently to address these areas for improvement. We value your input as we strive to enhance our offerings, and we hope to have the opportunity to welcome you back in the future. Warm regards, Divan Bodrum Hotel Hotel Manager Hasan Uzunhasan
Dear Hendrik, Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your insights and are sorry to hear that your experience did not meet your expectations. We are committed to pr… Show more
Reviewed: 12 September 2024 · Stayed in September 2024
Verified reviewReviewed: 8 September 2024 · Stayed in September 2024
Verified reviewReviewed: 29 August 2024 · Stayed in August 2024
Verified reviewLocation, cleanliness, tranquility, most of all staff and management
Dear Violet, Thank you for your feedback regarding your recent stay at our hotel. We are delighted to hear that you were pleased with our location, cleanliness, tranquility, and most importantly, the service provided by our staff and management. At our hotel, we strive to offer a comfortable and enjoyable experience for all our guests, and your kind words serve as great encouragement for our team to continue delivering high standards of service. We look forward to the opportunity of welcoming you back in the near future. Warm regards, Hotel Manager Hasan Uzunhasan
Dear Violet, Thank you for your feedback regarding your recent stay at our hotel. We are delighted to hear that you were pleased with our location, cleanliness, tranquility, and most importantly, the service provided by our staff and manag… Show more
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 13 July 2024 · Stayed in July 2024
Verified reviewReviewed: 3 July 2024 · Stayed in June 2024
Verified reviewReviewed: 18 June 2024 · Stayed in June 2024
Verified reviewLocation Size of room Beach deck Breakfast Staff
Dear Valerie, Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you had a pleasurable experience and that our services met your expectations. Our team strives to provide exceptional service and create memorable experiences for our guests, and it is always gratifying to receive such positive comments. Your kind words serve as a great motivation for all of us to continue delivering the highest standards of hospitality. Should your travels bring you back to this area, we would be honored to welcome you again and ensure your next visit is just as enjoyable. Thank you once again for your kind review. Warm regards, Divan Bodrum Hotel, General Manager Hasan Uzunhasan
Dear Valerie, Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you had a pleasurable experience and that our services met your expectations. Our tea… Show more
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewReviewed: 20 May 2024 · Stayed in May 2024
Verified reviewThe absolute lack of care for customer’s wellbeing and the absence of hygiene, very unique in a 5 stars hotel
Attempting to celebrate my birthday, my girlfriend and I opted for Divan Bodrum, lured by its stellar reputation and glowing online reviews. We envisioned a romantic getaway to mark our engagement—a memorable experience. Unfortunately, reality fell disastrously short of our expectations. Upon arrival, we were blindsided by ongoing massive renovations, a detail only disclosed after our non-refundable payment was processed. The notification about these renovations was poorly communicated in broken English, which led us to underestimate the extent of the disruption. The hotel's facilities were in a deplorable state. The tennis court was repurposed as a storage area, rendering it unusable. The swimming pool area was neglected, with sporadic and ineffective cleaning efforts. As for the spa, it was merely a sauna and massage room, a far cry from the luxury we anticipated. The entire Türkbücü area, not just Divan, was under significant reconstruction. We were told by hotel staff that "the season has not started yet," which begs the question: why open the hotel at all if it's not ready to provide the promised experience? While our room was clean and most staff were pleasant, it was adjacent to a noisy storage area, disrupting our peace from 8 AM daily. Although the breakfast was adequate, it failed to compensate for the overall disappointing experience. If I were managing Divan, I would prioritize guest satisfaction by either closing during renovations or directing guests to alternative accommodations ensuring no one has to endure such a poor experience. There was even not a single message from the management of the hotel to apology about the renovations, even not a single divan chocolate in the room… such a awful stay. In conclusion, Divan Bodrum might be a viable option once renovations are complete, but for now, I strongly advise against booking a stay here.
Dear Mr. Coolen, Thank you for taking the time to share your feedback regarding your recent stay at Divan Bodrum. We truly value your comments and appreciate your perspective. We are delighted to hear that you found your room to be clean and our staff to be pleasant. Your comfort and satisfaction are our top priorities, and we strive to provide exceptional service to all our guests. We regret that your experience did not meet your expectations, especially during such a special occasion as your birthday and engagement celebration. Your feedback is crucial to us, and we are committed to continuously improving our services to ensure a memorable and enjoyable stay for our guests. We hope you will consider giving us another opportunity to welcome you back in the future. We are confident that we can provide the exceptional experience that you originally envisioned. Thank you again for your feedback and for choosing Divan Bodrum. Sincerely, Hasan Uzunhasan General Manager Divan Bodrum
Dear Mr. Coolen, Thank you for taking the time to share your feedback regarding your recent stay at Divan Bodrum. We truly value your comments and appreciate your perspective. We are delighted to hear that you found your room to be clean … Show more
Reviewed: 28 April 2024 · Stayed in April 2024
Verified review