Reviews of DoubleTree By Hilton Istanbul - Moda 5 stars

The location The view

Toilet flush needed fixing. Sometimes it keept pouring water until you press it again to stop it.

Location, roof pool

Hotel is aged, overpriced. Valet parking is super expensive, no parking facility of its own. All open restaurant area is smoking area, no dedicated area for non-smokers. Gym not 24 hours, and children are not allowed in. How we can leave small children out somewhere and do some little exercise?

Fantastic view! Great area

Cleaning could be better

Best hotel in kadiköy

Hotel located in the Asian part of Istanbul, a popular and authentic neighborhood, lively with many restaurants, bars, and shops. Ferries are a few minutes' walk away to reach the different parts of Istanbul. The hotel is pleasant, the room comfortable, and the breakfast excellent.

Location was great + view

AC and light was very poor

It was clean, we really appreciated the effort of keeping the room clean and in order.

The location was good.

I could not turn on and off the aircon. This could only be done by calling the Reception. The aircon was blowing cold air straight in my face even at the lowest setting. I also developed some allergy which was very itchy and uncomfortable and this was only when I was in the room. This was strange as I was not aware of being allergic to anything.

The staff from the bar were super friendly, the location is excellent! Spa area (downstairs) is very nice, service also exceptional. Rooftop pool is nice.

The reception employees didn’t care - no one showed us alone, brought our luggage up etc. when I told them about this - they still didn’t care just blamed their co-worker. Shower not great. Massages way too pricy. Room was okay but not luxury rather spacious.

First of all the hotel is great. Clean and cozy. Good location. Breakfast was hot and tasty. Pool was nice but a bit cold water. Our room was cleaned every day.

I didn't like that upon arrival they unexpectedly asked us for a deposit of 100 euros, which had to be released immediately, 2 days later the money has not been returned yet. The bathroom lacked necessary supplies. They have a great rooftop bar with a great view, but the windows were so dirty that it ruined the pleasure.

Central, clean, great view

Restaurant very expensive

Great location. The port and metro station are very close, making it easy to access the European part of Istanbul. Room was very clean, and the cleaning staff was amazing (kudos to the cleaning lady) - they took care of us and our needs to the full extent. Hotel has two restaurants. One has a magnificent view, but for the food I would recommend the other one, called "Gazette". As a typical Hilton hotel, the room are very functional, and one can find drawers everywhere to stash personal belongings and bought souvenirs. Surroundings are much more peaceful and without any scammers compared to the European side. One can still buy all the necessary Turkish delights, spices, and souvenirs also in this area, but for much lower prices.

The upper restaurant served os "Asian style duck", but it was raw inside. I haven't heard af Asians eating raw duck, but I would at least hope that the waiter would ask me whether I want my duck raw, medium, or cooked in that case. The AC system seemed a bit weak, especially at night. Would have wished to be able to fully open my window. Keep in mind that if one wants to book different excursions with a hotel pickup, it is not possible from the hotels in the Asia side (though this is not a fault of the hotel itself, of course, just a friendly reminder for fellow travelers).

The hotel could have one of the best locations on the Anatolian Side. During my three days stay in Istanbul, I took the ferry from Moda to cross the sea several times. The dock is only five minutes away from the hotel, so I never had to worry about getting stuck in the city’s traffic. The front desk staff were polite and professional. They treated each other in a friendly manner in front of the guests. The housekeeping staff also did a great job every time.

The “Lagazetta” Restaurant, which also offers room service, was a bit hard to reach by phone. Each time I called, my first attempt went unanswered, and they picked up on my second or third try. On my first day, I assumed that it might just be a rush hours for them. But the same thing happened on the following days at different hours. So if you think you might get hungry, it’s a good idea to plan ahead and allow at least half an hour just to place your order. I also felt a little uncomfortable seeing such a strong security presence at the entrance, and the staff didn’t always come across as warm or welcoming. While I appreciate the importance of safety, the approach at times felt more like entering a military base or that kind of restricted area than arriving at a hotel. With the help of modern technology and a few guest friendly adjustments, I’m sure the hotel could maintain its high security standards while creating a more relaxed and inviting atmosphere.