Reviews of DoubleTree By Hilton Istanbul - Old Town 5 stars
Mimar Kemalettin Mah. Ordu Caddesi No:31 Beyazit, Fatih, 34130 Istanbul, Turkey
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewDear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town
Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management DoubleTree by Hilto… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat location. Friendly and helpful staff. Foods are hygienic and delicious. Highly recommend for families !
Nothing !
Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town
Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management DoubleTree by Hilton… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewNothing
1- rooms are too small 2- not clean and the bed smells so bad even when I requested to change it. 3- towels smells so bad and looks very old. 4- hall ways smells like smoke and moldy smell 5- breakfast was very limited and they didn’t change anything for 7 days. 6- location is next to a tram station and there was construction work as well. 7- old town location is not that close to any tourist attractions. 8- room clean service was so bad.
Dear Guest, Greetings from DoubleTree by Hilton Istanbul Old Town. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comments are forwarded to the concerned managers to take the necessary actions. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton Istanbul Old Town very soon. Kind Regards, Hotel Management DoubleTree by Hilton Istanbul Old Town
Dear Guest, Greetings from DoubleTree by Hilton Istanbul Old Town. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to yo… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewLocation
If you want to pay the deposit in cash, they only accept euros, USD or TL. I had GBP, they asked me to go and exchange into another currency and then pay in that. Waste of time, and you end up with foreign currency that you might not use.
Dear Guest, Thank you for sharing your comments about your stay. We appreciate your positive comment, as well as your constructive feedback which we have already shared with the team and we will follow up personally. Apologies for any expectation that we may have failed to fulfil. We always endeavour to offer the highest level of service and appreciate your valuable opinions. We look forward to welcoming you soon and try to show you our improvement. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town
Dear Guest, Thank you for sharing your comments about your stay. We appreciate your positive comment, as well as your constructive feedback which we have already shared with the team and we will follow up personally. Apologies for any ex… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewI don’t like its bad service.
Property its Good They are service very bad.
Dear Guest, Thank you for sharing your comments about your stay. We appreciate your positive comment, as well as your constructive feedbacks which we have already shared with the team and we will follow up personally. Apologies for any expectation that we may have failed to fulfil. We always endeavour to offer the highest level of service and appreciate your valuable opinions. We look forward to welcoming you soon and try to show you our improvement. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town
Dear Guest, Thank you for sharing your comments about your stay. We appreciate your positive comment, as well as your constructive feedbacks which we have already shared with the team and we will follow up personally. Apologies for any e… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewHelpful staff, rooms ok.
No pool.
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon. Kind Regards, Hotel Management DoubleTree by Hilton Istanbul Old Town
Dear Guest, Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Istanbul Old Town soon. Kind Regards, Hotel Management DoubleTree by Hilton Istanbu… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewRoom 327 is quite worn. Wallpaper is scuffed, peeling, stained. Bedside table has a cigarette burn. The mattress feels old. Wi-Fi and AC works great, but the room needs an update. Not a 5 star hotel room.
Dear Guest, Greetings from DoubleTree by Hilton Istanbul Old Town. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton Istanbul Old Town very soon. Kind Regards, Hotel Management DoubleTree by Hilton Istanbul Old Town
Dear Guest, Greetings from DoubleTree by Hilton Istanbul Old Town. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to yo… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewadditional security on luggages on property is a bonus .
color of the hallway , very dark
Dear Guest, Thank you for sharing your comments about your stay. We appreciate your positive comments, as well as your constructive feedback which we have already shared with the team and we will follow up personally. Apologies for any expectation that we may have failed to fulfil. We always endeavour to offer the highest level of service and appreciate your valuable opinions. We look forward to welcoming you soon and try to show you our improvement. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town
Dear Guest, Thank you for sharing your comments about your stay. We appreciate your positive comments, as well as your constructive feedback which we have already shared with the team and we will follow up personally. Apologies for any e… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVery nice view, friendly stuff, clean rooms.
No wifi password in the room.
Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town
Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management DoubleTree by Hilton… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe hotel is very good overall. The room with a terrace is spacious and comfortable. The service is attentive, and they serve a good breakfast.
Despite its excellent location within the historic center and just a few minutes by tram to the main areas, it's difficult to reach by private car. Traffic in the historic area is restricted, and navigation directions are inaccurate because many roads are blocked.
Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town
Dear Guest, Thank you very much for taking your time to share these good comments. We are glad to see that you enjoyed your stay in our hotel. We look forward to welcoming you back soon. Sincerely, Hotel Management DoubleTree by Hilton… Show more
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewGreat location within walking distance of all the landmarks
Didn’t have a lot of space outside at the outdoor bar
Dear Guest, Thank you for sharing your comments about your stay. We appreciate your positive comment, as well as your constructive feedback which we have already shared with the team and we will follow up personally. Apologies for any expectation that we may have failed to fulfil. We always endeavour to offer the highest level of service and appreciate your valuable opinions. We look forward to welcoming you soon and try to show you our improvement. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town
Dear Guest, Thank you for sharing your comments about your stay. We appreciate your positive comment, as well as your constructive feedback which we have already shared with the team and we will follow up personally. Apologies for any ex… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified review