From the moment we arrived and were greeted by the professional and warm reception team, especially Gemze.

Stayed in August 2025

Everything

Stayed in June 2025

Poor service

Location, building, spa

Stayed in September 2024

Restaurant could see some improvements in terms of service. Lady working there (whose name escapes me now) is going above and beyond to make things working and aims to provide timely service. But without her on site, the service was spotty.

The property is absolutely incredible! Our room was stunning. When booking, we requesting the room 904 and we could not have been happier. It was a dream. In addition, property has a beautiful pool, view to the castle (especially at night). Stuff was nice and accommodating.

Stayed in June 2024

The reception staff is arrogant. It is difficult to understand the staff at the restaurant in English, although they are kind. We asked for coffee without milk, they brought it with milk. I ordered the Turkish stuffing. One day they brought, the next day the same person looks amazed and calmly says that they don't have such a thing. They forgot to bring the products, we had to ask them. There was never hot water in my parents' room, the faucet was also broken, but it didn't seem to be a problem when I reported it and nobody did anything. Boutique Hotel&Spa but without hot water in the room... The water in the pool is as cold as ice if the air temperature drops a little.

The place is incredibly beautiful, the architecture, the positioning, the view. With a different attitude of the staff plus some English courses, it could be a perfect place!

Stayed in July 2024

Conditioner (ventilation) near room 205 was noisy.

Very good cave hotel. Staff is very helpful. Room is clean.

Stayed in July 2024

The internet in the room wasn't great always getting down, although close to the reception, worked really well. The bed mattress was too soft, it had a "hole" in the middle. Both situations were reported to the staff, and they immediately mentioned they would look into it.

The hotel is beautiful ad corresponded to the expectations. We had dinner at the restaurant, we picked Burack's suggestion and the food was very tasty.

Stayed in May 2024

Pool not heated and the Internet was slow couldn't watch neflix

The breakfast was amazing! Murat was attentive, thank you! The gentleman who came to open the bottle of wine 🙏

Stayed in May 2024

The hotel is beautiful, nicely located at the top of a small valley with a lovely view. Breakfast is one of the best we’ve ever had on a holiday only with local products and dishes freshly made in the morning for us. The staff is friendly and always happy to assist with any queries. The spa is beautiful, very clean and well organised.

Stayed in May 2024

Nothing!

Not only was the location and hotel beautiful, the rooms were stunning, the restaurant was quite good and the service was absolutely exceptional!

Stayed in December 2023

The phone in the room was not working to contact reception. There was a staff member on shift who was abit clueless and not a 5 star service. He booked the wrong activity for us too. We ended up having abit of an arguement with the staff about this and they didnt compensate anything. Meltem and Burak were very helpful

The location was good. The room was amazing. The food was really nice too.

Stayed in December 2023

The corkage charge for guest staying at the hotel was exorbitant. They could perhaps review their charges and differentiate between guests staying at the suites and guests only dining at the restaurant.

Everything about ELIKA Cave suites exceeded our expectations. The rooms, the food, the staff were all wonderful. I would highly recommend this place to anyone planning to visit the area!

Stayed in October 2023

- There’s nothing to dislike

- Incredible value for money - Beautiful architecture - Amazing staff, friendly and helpful - Great onsite restaurant for breakfast & dinner

Stayed in October 2023

N/A

I loved EVERYTHING about my stay. The beds were comfortable, the building was super clean, the staff was so nice, the Turkish massage was the best massage I’ve ever had. I truly enjoyed my stay.

Stayed in September 2023

In our room was not possible to turn down completely the light and Netflix isn’t working

The hotel is amazing and very well designed. Our room was a real cave with a private jacuzzi and an amazing large bad! There was even an Italian machine for the coffee. The swimming pool is perfect and really clean. The breakfast is really lo luxurious and the staff is polite and available. There are also outside the hotel some really cute cats!

Stayed in September 2023

Rooms with no dustbin.

Breakfast, staff behaviour and manager Bedri was full of hospitality behaviour.

Stayed in August 2023

No ask was too much for the staff, they went above and beyond for our stay. It was truely a memorable and great experience

Stayed in August 2023

Location!!! Far from everything ( transportation about 20$ each way to the city) The Wi-Fi wasn’t working good at all

It’s very beautiful and the rooms are very big

Stayed in August 2023

Nothing

Amazing interiors, friendly staff, excellent breakfast and restaurant. Very good SPA. Hotel arranged balloon flight, all other activities and airport transfers (MB van).

Stayed in August 2023

Rooms are a little small but still lovely

Very nice hotel, clean and good facilities, has a lot nearby, sightseeing, shops, restaurant’s

Stayed in May 2023

Caves have a bit of an odour

Staff were fantastic. Location is great. Built into caves. Authentic feel.

Stayed in March 2023

A beautiful hotel, such a unique experience staying in a luxury cave, gorgeous setting. Not much to do in the town just a few restaurants, quieter than Goreme. Delicious breakfast served to you with a great assortment, all v tasty.

Stayed in February 2023

Room service could be little better.

The property is located away from the hustle and bustle of Cappadocia’s tourist centre. Its ideal for couples on a honeymoon. It’s right next to the castle ruin. The food is great, the staff are nice and friendly.

Stayed in November 2022

I was amazed at an architectural design hotel, historical laboratories, and a comfortable hotel for relaxation and contemplation. The atmosphere varies between day and night

I was amazed at an architectural design hotel, historical laboratories, and a comfortable hotel for relaxation and contemplation. The atmosphere varies between day and night

Stayed in October 2022