Reviews of Elika Cave Suites & Spa
Ulus Meydani Kaledibi Sk. No:17 Ortahisar, 50650 Ortahisar, Turkey
Loading
Guests also reviewed these properties:
Scarborough, United Kingdom
Poreč, Croatia
Beckley, United States
Yekaterinburg, Russia
La Chapelle-Saint-Laurent, France
Rio de Janeiro, Brazil
Uluwatu, Indonesia
Budva, Montenegro
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewFrom the moment we arrived and were greeted by the professional and warm reception team, especially Gemze.
Dear Marc, Thank you so much for your wonderful review and for describing our property as a “hidden gem.” 💎 We are truly delighted to hear that you felt warmly welcomed by our reception team. Your kind words, especially about Gemze, mean a lot to us and will be proudly shared with the team. We look forward to welcoming you back for another premium experience in Cappadocia. Warm regards, Gamze Çalışkan
Dear Marc, Thank you so much for your wonderful review and for describing our property as a “hidden gem.” 💎 We are truly delighted to hear that you felt warmly welcomed by our reception team. Your kind words, especially about Gemze, mean a … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewEverything
Dear Guest, Thank you very much for choosing to stay with us and for sharing your kind review. It was a pleasure to host you, and we truly appreciate your 8-point rating. We hope to welcome you back to Elika Cave Suites on your next visit to Cappadocia, and we’ll be delighted to offer you an even better experience. Warm regards, Elika Cave Suites Hotel & SPA Team
Dear Guest, Thank you very much for choosing to stay with us and for sharing your kind review. It was a pleasure to host you, and we truly appreciate your 8-point rating. We hope to welcome you back to Elika Cave Suites on your next visit… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewHotel is nice but pictures does not give the real sense of the hotel.
They have absolutelly no preparation for gluten and lactose free people. We ask day one for gluten free bread and day 4 still nothing. No soya or almond milk. If you got intollerance get away from this place
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your expectations regarding gluten and lactose-free options were not met during your stay. We understand how important dietary needs are, and we sincerely apologize for the delay and lack of preparation in this matter. Your comments have been forwarded to our kitchen and management teams to ensure better responsiveness in the future. We appreciate your honesty and hope we may have another chance to provide you with a more satisfying stay. Warm regards, Elika Cave Suites Hotel & SPA
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your expectations regarding gluten and lactose-free options were not met during your stay. We understand how important dietary needs are, and… Show more
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewLocation, building, spa
Poor service
Dear Irina, Thank you very much for sharing your feedback and for choosing to stay with us. We’re pleased to hear that you appreciated our location, architecture, and spa. However, we’re truly sorry that the service did not meet your expectations. Your comment regarding F&B service has been shared with our management team, and we are actively working on improving our training and guest experience. Your observations help us grow, and we truly hope to have the opportunity to welcome you again for a much more satisfying stay. Warm regards, Gamze Çalışkan Guest Relations
Dear Irina, Thank you very much for sharing your feedback and for choosing to stay with us. We’re pleased to hear that you appreciated our location, architecture, and spa. However, we’re truly sorry that the service did not meet your expe… Show more
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewVery friendly crew
The pool in the pictures is just connected to a private suite and the breakfast to take away was not ready when I left. 😔
Dear Johanna, Thank you for taking the time to share your feedback with us. We’re very happy to hear that you found our team friendly – your kind words mean a lot to us. We’re truly sorry for the misunderstanding regarding the pool; indeed, the one shown in the pictures is part of a private suite, and we will work on making this clearer on our online platforms. We also sincerely apologize that your takeaway breakfast was not ready at the time of your departure. This is certainly not the experience we aim to provide, and we will take steps to improve our service in this regard. Thank you again for your helpful comments – they help us grow. We hope to have the opportunity to welcome you again for a better experience in the future. Gamze Çalışkan Guest Relations
Dear Johanna, Thank you for taking the time to share your feedback with us. We’re very happy to hear that you found our team friendly – your kind words mean a lot to us. We’re truly sorry for the misunderstanding regarding the pool; indee… Show more
Reviewed: 24 August 2024 · Stayed in June 2024
Verified reviewThe property is absolutely incredible! Our room was stunning. When booking, we requesting the room 904 and we could not have been happier. It was a dream. In addition, property has a beautiful pool, view to the castle (especially at night). Stuff was nice and accommodating.
Restaurant could see some improvements in terms of service. Lady working there (whose name escapes me now) is going above and beyond to make things working and aims to provide timely service. But without her on site, the service was spotty.
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewThe place is incredibly beautiful, the architecture, the positioning, the view. With a different attitude of the staff plus some English courses, it could be a perfect place!
The reception staff is arrogant. It is difficult to understand the staff at the restaurant in English, although they are kind. We asked for coffee without milk, they brought it with milk. I ordered the Turkish stuffing. One day they brought, the next day the same person looks amazed and calmly says that they don't have such a thing. They forgot to bring the products, we had to ask them. There was never hot water in my parents' room, the faucet was also broken, but it didn't seem to be a problem when I reported it and nobody did anything. Boutique Hotel&Spa but without hot water in the room... The water in the pool is as cold as ice if the air temperature drops a little.
Reviewed: 14 July 2024 · Stayed in July 2024
Verified reviewVery good cave hotel. Staff is very helpful. Room is clean.
Conditioner (ventilation) near room 205 was noisy.
Reviewed: 17 June 2024 · Stayed in June 2024
Verified reviewLike the concept and breakfast.
Coffee machine water was dirty. Staff services are slow. Provided me hot water in kettle but was dirty too.
Reviewed: 9 June 2024 · Stayed in June 2024
Verified reviewReviewed: 1 June 2024 · Stayed in April 2024
Verified reviewReviewed: 31 May 2024 · Stayed in April 2024
Verified reviewReviewed: 29 May 2024 · Stayed in May 2024
Verified reviewReviewed: 24 May 2024 · Stayed in May 2024
Verified reviewThe hotel is beautiful ad corresponded to the expectations. We had dinner at the restaurant, we picked Burack's suggestion and the food was very tasty.
The internet in the room wasn't great always getting down, although close to the reception, worked really well. The bed mattress was too soft, it had a "hole" in the middle. Both situations were reported to the staff, and they immediately mentioned they would look into it.
Reviewed: 17 May 2024 · Stayed in May 2024
Verified reviewLocation
Size of the room. Not value for money we paid, poor standard of cleaning
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewThe breakfast was amazing! Murat was attentive, thank you! The gentleman who came to open the bottle of wine 🙏
Pool not heated and the Internet was slow couldn't watch neflix
Reviewed: 2 May 2024 · Stayed in May 2024
Verified reviewThe hotel is beautiful, nicely located at the top of a small valley with a lovely view. Breakfast is one of the best we’ve ever had on a holiday only with local products and dishes freshly made in the morning for us. The staff is friendly and always happy to assist with any queries. The spa is beautiful, very clean and well organised.
Reviewed: 29 March 2024 · Stayed in March 2024
Verified reviewReviewed: 11 March 2024 · Stayed in March 2024
Verified reviewReviewed: 23 December 2023 · Stayed in December 2023
Verified reviewReviewed: 23 December 2023 · Stayed in December 2023
Verified reviewReviewed: 6 December 2023 · Stayed in December 2023
Verified reviewNot only was the location and hotel beautiful, the rooms were stunning, the restaurant was quite good and the service was absolutely exceptional!
Nothing!
Reviewed: 6 December 2023 · Stayed in December 2023
Verified reviewThe location was good. The room was amazing. The food was really nice too.
The phone in the room was not working to contact reception. There was a staff member on shift who was abit clueless and not a 5 star service. He booked the wrong activity for us too. We ended up having abit of an arguement with the staff about this and they didnt compensate anything. Meltem and Burak were very helpful
Reviewed: 31 October 2023 · Stayed in October 2023
Verified review