Difficulty to Park the car, no parking allocated to the hotel

Staff, nice Breakfast

Stayed in July 2025

People Will Like This Hotel Many Goods And Little Complaints. LIKE 👍: - THE TOILET - THE BALCONY (TERRACE) every room has. not noted in booking.com - THE AMENITIES - HOUSEKEEPING SERVICE + CLEAN - LOCATION - EGE PERLA MALL JUST UNDER, ADVANTAGE - FITNESS CENTER IN LAST FLOOR - THE STAFF - EXTRA BED - ELEVATOR SPEED - THE ROOM LIGHTS - WORKING PORTS - THE DOWNCAFETERIA ( STARBUCKS ) - SITTING OFFERED AREA - INFINITY WATER AT RESTAURANT - THE EASE TO ENTER - THE FURNITURE - STYLE ( NEW ) - THE RECEPTION - SERVICE DISLIKE 👎: - THE ROOM - THE SIZE OF ROOM - ROOM SOUNDPROOF - ROOM COMFY - NIGHTCLUB VERY NOISY + UNSATISFYING - THE BREAKFAST (verybad) - THE SMELL. - CHARGING FEE TO USE CELL CALLING _______________________________________________ ( LITTLE COMPLAINTS OVERALL) Needs To Be Fixed In Order For Satisfaction. Goods Much More Than Bads. Recommended To Visit If You Want To Have An Night Extension. And Definitely Recommended For The Tourists. Expecting Much More.... Definitely Will Come After. Expecting For Fixing. And Being Better. Overall We Thank All The Staff. For Unrejecting Our Requests.

Stayed in April 2025

more selection

it was ok

Stayed in February 2025

Very close to cruise terminal

Stayed in August 2024

It's just a little hard to find Park palce for a car during working time in a weekday. They don't have private parking, but near there was the parking. If they had free space, you could park and give the ticket to the hotel for stamps, and you park there for free.

So nice and clean, the staff is really kind and helpful. They try their best to provide our requests. Hotel food is also nice and tasty. You can it in the restaurant and also you can order to your room. Air conditioning is working so well. Our room had a balcony. I didn't know why in the booking they wrote everywhere they don't have it. I think they need to update this mistake. Because they have nice and big balcony. You can find iron and safe boxes, desks, and chairs, some small refrigerator, kettle, The shower was also so nice and clean inside that you have shampoo, condition, and bodywash. They gave you towels and soup and a toothbrush and toothpaste and many more. Close to Hotel you can find some cafe and restaurants and also pharmacy and also market in 4 min walking. And the pump is so close to the hotel. The small shopping center is close to the hotel. We asked for crib for our son, and they prepared it before we arrived, that one so good. Check-in and check-out were really so fast. Totally hotel so nice and clean. Really 4 start hotell. Our room had see views and so fantastic view we had. If I go for a holiday to Izmir in the future, I will visit them again.

Stayed in July 2024

Staff's curtsy did not meet the expectation and it was also reported to the GM.

Breakfast was OK but below expectation. The staff was not that friendly as is expected of Four Star - and specially carrying Sheraton name on it.

Stayed in June 2024

Air conditioning did not work, and ventilation was not very good - so, balcony helped to ventilate the room. When I booked the room, there was a question, am I interested in free airport shuttle - i responded yes, but this was ignored. I don't know is it Booking.com problem, or hotel problem, but from the Booking site I could not send a message to the property - and my complain about this to Booking.com service remained ignored.

This is the good hotel close to my company's office. Overall, decent hotel - clean room, good breakfast (more Turkish style than European, but that's Turkiye). Big balcony, fi someone wants to go outside :) Restaurants around to stop by.

Stayed in February 2024

The Gym was out of use

Clean nice rooms

Stayed in February 2024

Staff and comfy

Stayed in October 2023

The breakfast did not have a machine to make toast like other hotels have.

Within reach of restaurants

Stayed in October 2023

Room size was small

Location

Stayed in August 2023

The breakfast could be better. It was not comfortable to open window/use balcony because of noisy street and smog.

Clean and cosy. The staff is very friendly. Good fit for business trip, it was very close to my office.

Stayed in June 2023

The room was clean and has beautiful view

Stayed in July 2023

clean and good sized rooms, parking available and lots of shops near property

Stayed in July 2023

Locatin,you can’t find a please to park and drop you luggage.although they have a parking in the basement but it is full most of the time.

The staff, the bed was good,clean,the view.

Stayed in June 2023

nothing really…

The hotel very modern, comfortable and close to everything one would need.

Stayed in June 2023

Congratulation for the fantastic staff!!! All guys really very available (concierge, reception and restaurant)

Stayed in May 2023

The breakfast variety of the hotel was not satisfactory The size of the room was small

The location of the hotel was good

Stayed in May 2023

The location. Difficult without a car

It was very comfortable.

Stayed in April 2023

The balcony door was very hard to open. No private parking.

Just a good hotel for business stay.

Stayed in April 2023

breakfast buffet food choices limited

Good location for what I needed access to in the area.

Stayed in February 2023

pillows needs renewing, had 3 pillows each and still very uncomfortable. some staff not approachable, very slow & careless

clean only handful of staff helpful mainly the late shifts

Stayed in December 2022

Limited breakfast buffet

Corner room balcony

Stayed in October 2022

The location of the hotel, because there is nothing near it

Stayed in September 2022