Reviews of Glens Palas Istanbul Nisantasi 5 stars
Harbiye Mahallesi Abdi Ipekci Caddesi No 12, Sisli, Sisli, 34367 Istanbul, Turkey
#384 of 2,507 hotels in Istanbul
Guests' ChoiceReview score
Based on 569 hotel reviews
8.7Score breakdown
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Cleanliness
8.9
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Comfort
9.1
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Location
9.7
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Facilities
8.6
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Staff
9.3
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Value for money
8.6
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Free WiFi
9.5
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Reviewed: 31 August 2025
Ibrahim
United States8 reviews10Exceptional- • Leisure trip
- • Couple
- • Corner Double Room
- • Stayed 3 nights
- • Submitted via mobile
Great location. Staff were amazing and helpful especially mr. Cemil. Would definitely stay here again.
Stayed in August 2025
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Reviewed: 30 August 2025
Aghilès
France2 reviews10“Fantastic. Great location and lovely staff.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 7 nights
- • Submitted via mobile
We really enjoyed our stay at Glens Palas. The place is great and the location fantastic. Special thanks to the staff who made our stay lovely: Celim, Taha, Bilal, Ayman and the whole team. We couldn’t expect for a better stay and value for money. I would recommend the place without any hesitation.
Stayed in August 2025
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Reviewed: 29 August 2025
Abdulrahman
United Arab Emirates41 reviews13 helpful votes10“Exceptional Service”- • Leisure trip
- • Family with young children
- • Deluxe King with Partial Sea View
- • Stayed 5 nights
- • Submitted via mobile
Everything is great in this hotel.
We always enjoy visiting Glens Palas in Istanbul the location and service are consistently outstanding. On this trip, we had the pleasure of meeting a new staff member, Taha. He was exceptionally professional, went out of his way to assist us, and was incredibly polite. We truly hope to meet him again on our next visit to Istanbul. Thank you, Taha. Narges & Abdulrahman
Stayed in August 2025
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Reviewed: 23 August 2025
Ezgi
United Kingdom4 reviews8.0“A lovely stay”- • Leisure trip
- • People with friends
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
Although the rooms were nice and tidy, it was quite dusty. I believe it was due to the interior being velvet and nothing more.
The staff and the location were excellent. Rooms were nice, tidy and the size was good as well.
Stayed in August 2025
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Reviewed: 15 August 2025
Rasha
Saint Kitts and Nevis28 reviews1 helpful vote10“Love it”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
Small restaurent
Near the shopping stores
Stayed in August 2025
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Reviewed: 10 August 2025
Eric
United States12 reviews9.0“Excellent location, outstanding service, great room. It made our Istanbul stay an absolute pleasure”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 5 nights
A truly great location — outstanding for all kinds of shopping and dining, close to the park. The staff were truly helpful and friendly — both at reception and for the breakfast. Altogether a very classy hotel, with great attention to detail.
Stayed in August 2025
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Reviewed: 10 August 2025
Haneen
United Arab Emirates4 reviews8.0Very good- • Leisure trip
- • People with friends
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Amazing stay! The location is perfect, the service is excellent, and everything was spotlessly clean. Highly recommend!
Stayed in June 2025
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Reviewed: 10 August 2025
Bader
United States4 reviews1 helpful vote8.0“Excellent staff, location and terrace rooms!”- • Leisure trip
- • Family with young children
- • Double Room with Balcony (2 Adults + 1 Child)
- • Stayed 5 nights
The loading/drop off area is very tight. There was a lot of traffic caused on the one way road that made you have to get on and off quickly from a car/taxi. The Glens restaurant does not have any outdoor seating despite having a really nice area dedicated. It's like a huge missed opportunity to a make the area a small cafe or seating area. (Apparently, they are changing the concept or figuring out a better way to do it), I hope it gets done better for the next time if I stay. The reception and entry area is very cramped and can fill up quickly, especially when people are checking in and out. The regular/standard rooms are nice but also very tight/small, it's good size for one person. The standard rooms also have a "french balcony" but it can barley fit one or two people standing. This is more like an excellent four star hotel (that happens to have an extra star). The ACs also had some problems, but they were quick to resolve it. The system is a bit strange/confusing where they can also see the AC usage from the reception and manually turn it on and off. One of the rooms we were in had a broken safe, so we luckily just used the other rooms safe. Also, the company they used for the transportation was not great. They were at the wrong arrival gate at the airport and handled our language poorly. I'd recommend arranging it outside or getting an uber/taxi instead. It lead to a bad first impression of the hotel to be using that service.
The location is definitely the best part about the hotel! Easy to get around and very close to a lot of shopping and dining options. The staff were all very nice and always tried their best to accommodate. Special thanks to Cemil (Jamil), he was super helpful, always looked after us, and helped us with our bags. Taha at the reception was also great and considerate, and the staff in the breakfast area were all very nice. It is a small boutique hotel, so the bigger rooms with terrace balconies are definitely worth it. And the shower at the hotel was 10/10, I'd recommend for a short stay or for a solo trip!
Stayed in August 2025
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Reviewed: 9 August 2025
Hend
Saudi Arabia5 reviews2 helpful votes10“The hotel has a very excellent location, excellent service, friendly reception, great breakfast, and a wonderful staff.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 5 nights
- • Submitted via mobile
Everything was beautiful
The hotel is tidy, elegant and comfortable.
Stayed in August 2025
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Reviewed: 8 August 2025
Shakir
Saudi Arabia40 reviews6 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe King with Partial Sea View
- • Stayed 5 nights
- • Submitted via mobile
There is no lobby
The stuff were so friendly and helpful the gave me everything I requested The location is fantastic
Stayed in August 2025
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Reviewed: 28 July 2025
Olympia
Egypt23 reviews3 helpful votes10“Very lovely comfy hotel”- • Leisure trip
- • Family with young children
- • Double Room with Balcony
- • Stayed 3 nights
- • Submitted via mobile
No room service
Great location, helpful staff and very comfortable
Stayed in July 2025
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Reviewed: 21 July 2025
Davit
Georgia9 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted via mobile
Great location, great service and value. All staff was super helpful and friendly, especially Taha and Cemil, that went extra mile to sort our transfer to airport which our transfer company completely mixed-up
Stayed in July 2025
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Reviewed: 20 July 2025
Aya
Azerbaijan29 reviews8 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 2 nights
- • Submitted via mobile
n/a
Amazing hotel! Very clean, comfortable and great location! Special thanks for Emin bey and Ayhan bey for support and great smile :) Higly recommended for family!
Stayed in July 2025
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Reviewed: 19 July 2025
Viktoria
Russia15 reviews6 helpful votes10“Very stylish hotel, nice atmosphere, where you want to come back. Quiet and calm, cool boutique hotel, where you enjoy.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted via mobile
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Perfect hospitality and service.
Stayed in July 2025
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Reviewed: 19 July 2025
Samar
Saudi Arabia2 reviews10“Amazing stay, all staff were so helpful and cleaning service was good. Special thanks to Mr ersin”- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 5 nights
- • Submitted via mobile
The breakfast options are limited.
Everything was perfect! The staff were so nice and helpful and rooms were clean all the time.
Stayed in July 2025
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Reviewed: 18 July 2025
Shurooq
Kuwait27 reviews3 helpful votes8.0“The staf was amazing”- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 4 nights
- • Submitted via mobile
No more light in the room
The location & the staff
Stayed in May 2025
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Reviewed: 17 July 2025
Dalal
Saudi Arabia37 reviews8 helpful votes9.0“All good 😊”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted via mobile
It’s a small hotel
It’s located at luxury shopping street
Stayed in July 2025
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Reviewed: 15 July 2025
Mingjen
Taiwan12 reviews8.0Very good- • Business trip
- • People with friends
- • Deluxe Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Friendly and nice staff. Comfortable rooms and really nice location
Stayed in July 2025
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Reviewed: 14 July 2025
Shirin
Turkey4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Only view was not good , but location and other stuffs were fine
Stayed in July 2025
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Reviewed: 10 July 2025
Ali
Bahrain37 reviews2 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 6 nights
- • Submitted via mobile
The location Special thanks for Mr Onur
Stayed in July 2025
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Reviewed: 8 July 2025
Dalal
Kuwait24 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Standard King Room
- • Stayed 3 nights
- • Submitted via mobile
Great location in a lively area with plenty of shops, restaurants, and cafes. The room size was appropriate. The hotel was clean and well-maintained.
Stayed in May 2025
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Reviewed: 3 July 2025
Maryna
United Arab Emirates11 reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted via mobile
Amazing location nice people good service high recommended
Stayed in June 2025
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Reviewed: 2 July 2025
Bassima
United Arab Emirates26 reviews6 helpful votes10“prefect stay in Istanbul”- • Business trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
nothing, all was good
the street of the hotel is amazing with all the nice shops (Prada, Gucci etc.. so you feel you are in the nice part of Istanbul) nice shops, cafes, bars and resto around. the staff are amazing each and everyone of them very friendly, communicative, good English and they always recommend nice places to go to and orders taxi etc .. breakfast is really nice not too crowded. it was my 2nd time there and will be the hotel ill go to in the future for sure.
Stayed in April 2025
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Reviewed: 1 July 2025
Nada
Jordan1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Standard King Room
- • Stayed 4 nights
- • Submitted via mobile
They closed the restaurant so they only offer a very limited breakfast .. no restaurant or room service
The location is amazing
Stayed in June 2025
