Reviews of Glens Palas Istanbul Nisantasi 5 stars

Excellent service and attentive staff.

Great location. Staff were amazing and helpful especially mr. Cemil. Would definitely stay here again.

We really enjoyed our stay at Glens Palas. The place is great and the location fantastic. Special thanks to the staff who made our stay lovely: Celim, Taha, Bilal, Ayman and the whole team. We couldn’t expect for a better stay and value for money. I would recommend the place without any hesitation.

We always enjoy visiting Glens Palas in Istanbul the location and service are consistently outstanding. On this trip, we had the pleasure of meeting a new staff member, Taha. He was exceptionally professional, went out of his way to assist us, and was incredibly polite. We truly hope to meet him again on our next visit to Istanbul. Thank you, Taha. Narges & Abdulrahman

Everything is great in this hotel.

The staff and the location were excellent. Rooms were nice, tidy and the size was good as well.

Although the rooms were nice and tidy, it was quite dusty. I believe it was due to the interior being velvet and nothing more.

So clean and the staff are helpful and kind

The location was amazing! The room was super cute and chic. The staff at breakfast were super professional and friendly which made me start my day on a good mood.

Near the shopping stores

Small restaurent

The property is in an amazing location in Nisantassi, easy access to everything. Well kept property and rooms are some of the best I have seen at a boutique hotel in my life.

Nothing

A truly great location — outstanding for all kinds of shopping and dining, close to the park. The staff were truly helpful and friendly — both at reception and for the breakfast. Altogether a very classy hotel, with great attention to detail.

Amazing stay! The location is perfect, the service is excellent, and everything was spotlessly clean. Highly recommend!

The location is definitely the best part about the hotel! Easy to get around and very close to a lot of shopping and dining options. The staff were all very nice and always tried their best to accommodate. Special thanks to Cemil (Jamil), he was super helpful, always looked after us, and helped us with our bags. Taha at the reception was also great and considerate, and the staff in the breakfast area were all very nice. It is a small boutique hotel, so the bigger rooms with terrace balconies are definitely worth it. And the shower at the hotel was 10/10, I'd recommend for a short stay or for a solo trip!

The loading/drop off area is very tight. There was a lot of traffic caused on the one way road that made you have to get on and off quickly from a car/taxi. The Glens restaurant does not have any outdoor seating despite having a really nice area dedicated. It's like a huge missed opportunity to a make the area a small cafe or seating area. (Apparently, they are changing the concept or figuring out a better way to do it), I hope it gets done better for the next time if I stay. The reception and entry area is very cramped and can fill up quickly, especially when people are checking in and out. The regular/standard rooms are nice but also very tight/small, it's good size for one person. The standard rooms also have a "french balcony" but it can barley fit one or two people standing. This is more like an excellent four star hotel (that happens to have an extra star). The ACs also had some problems, but they were quick to resolve it. The system is a bit strange/confusing where they can also see the AC usage from the reception and manually turn it on and off. One of the rooms we were in had a broken safe, so we luckily just used the other rooms safe. Also, the company they used for the transportation was not great. They were at the wrong arrival gate at the airport and handled our language poorly. I'd recommend arranging it outside or getting an uber/taxi instead. It lead to a bad first impression of the hotel to be using that service.

The hotel is tidy, elegant and comfortable.

Everything was beautiful

Location Clean

Breakfast very simple

The stuff were so friendly and helpful the gave me everything I requested The location is fantastic

There is no lobby