Some stuff in the room needs maintenance and repair to work better

I had a wonderful experience during my stay. From the moment I arrived, the front desk staff made me feel welcome. They were extremely polite, friendly, and very cooperative with everything I needed. Check-in and check-out were smooth and quick, and they were always ready to answer my questions with a smile. Their professionalism and kindness really made my stay more enjoyable

Stayed in August 2025

Very friendly staff, clean big room with kitchen, comfy bed, nice restaurant and good food. Good value for money.

Stayed in July 2025

Extremely stay Again I stayed at Vernazza Hotel last year in August 2024 for seven nights, and this time I returned for two full weeks. Once again, I was very happy with my stay. The staff were outstanding (Especially Ere)– extremely helpful and responsive. I truly appreciate their efforts and want to thank them for continuing their great work. The location is another big plus – very central and close to everything: shopping areas, restaurants, and the metro station. The rooms were also spacious and wide, which made the stay even more comfortable. For the price, it’s unbeatable – you really can’t compare it to other hotels in the same range. Overall, my stay was very satisfying and enjoyable. Just a minor note: the hotel could use some maintenance and refurbishing in the future. But honestly, that didn’t affect my experience. Without a doubt, this won’t be my last time. Whenever I come to Istanbul, I will stay at the Bernadza Hotel.

Stayed in July 2025

May be some renovations in the toilets will add more to the place . Exgend the food service time to after midnight will help also.

Location was perfect beside all facilities and transportation services .staff were very friendly and helpful .

Stayed in June 2025

Nothing

Location, staff and restaurant

Stayed in May 2025

You need to order the breakfast and fix the time, otherwise if you go to eat your breakfast without informing them you have to wait for 20 minutes at least. The hotel is old and not as clean as the hotels in Istanbul but the staff are helpful and they try their best to keep everything organized. I was very busy during my trip to Istanbul and I only stayed there for sleeping at night. The bedroom was comfortable and clean. If you are searching for a luxury hotel this is definitely not yours however if you need a place to stay at night during the busy days out, this would work for you

The location is great and the value of the property is cheaper compared with the other hotels

Stayed in March 2025

The exterior of the building

Clean room, fantastic breakfast, quite

Stayed in December 2024

The breakfast was very basic

Nice clean property in a great location with friendly staff.

Stayed in November 2024

Firstly the staff at Vernazza Suites are friendly and helpful. There is limited English spoken, but enough. I stayed for four weeks as I had a project in Istanbul and the price was extremely good for that time. Breakfast was included, but it is basic and the same each day. Tea only. Interestingly they have a thriving lunch time trade with local office workers. The location is excellent in Şişli, with nearby access to the Metro and the Cevahir shopping centre (Migros is the supermarket you want, and it’s in here too). At the back corner of Cevahir is Plus Fitness gym. I joined for a month at half the price of the local prime hotels. Buy an Istanbul Kart (a card available at the metro stations - 130tl and then preload for 20tl for any journey - metro, ferry, tram, public conveniences 3tl) Old Istanbul just 4 stops south on the M2 from Şişli in front of Cevahir. The apartment was large and with a kitchen, but no utensils. These are very cheap to buy in local stores. Now for the less good bit - the hotel rooms are very run down and clearly unloved. They badly need updating, but I guess that is not going to happen. Carpets, wallpaper etc are tired. The bedding and towels are perfectly clean and reassuring. The cleaning staff do what they can, but I suspect it is hard for them to be motivated when management are clearly not investing. For me, as someone who is adaptable it was adequate. If you are staying for just one or two nights, or if you need things just right - it probably isn’t for you. So, I stayed there for a reason and it fulfilled my requirements. You will make your own judgement, and hopefully my review explains the conflicting reviews elsewhere and gives the whole picture.

Stayed in October 2024

More choice for breakfast would be appreciated

Location, Friendly staff, close to public transportation, shops and restaurants Reception men are great

Stayed in September 2024

You should pay more attention of the hygiene of the apartment! This is the only thing that was a little bit disappointing and the reason that I don't give you 10.

Vernazza Penthouse is the best choice for accommodation at the core of the heart in Istanbul. It is really enormous, the beds are very comfortable and the location is top!

Stayed in September 2024

The apartment lack cooking utensils and electric kettle to make a tea , the decoration isn’t that good and the bedroom needs some light . The room in general needs fine touches of renovations .

The location is super, the staff are good but unfortunately can’t speak English except the morning shift receptionist who is really good man and very helpful . The value of paying money for such place is really great . Thank you Vernazza people .

Stayed in August 2024

The hotel require renovation

The location was perfect, close to public transportation and shopping center

Stayed in August 2024

The breakfast was not Multiple choices.I spent five nights no body come for cleaning. The hotel located Opposite to the cemetery.The lighting of room very low.

I would like to thank Mr.Anwar . He was friendly and helpful.The location was good Near to markets,restaurants, Jawaher mall and metro around 7 min walking.

Stayed in August 2024

- Friendly staff - Great location - Good breakfast for given price

Stayed in July 2024

Some damage was obvious in the room, such as broken curtain and damage on the bedroom walls. Also sheets in the bedroom were with 2 holes in them. The location is a bit complicated if using taxy.

The rooms are acctually suits, so there is a separate bedroom. Amazing comfort, big bathroom. The hotel has full soundproof walls, so true rest is possible.

Stayed in July 2024

Location and the lovely staff

Stayed in July 2024

The location was amazing.

Stayed in July 2024

The curtain did not close all the way so the sun came in in the morning

Location was perfect as we had a wedding at marriott hotel, nice spacious apartment!

Stayed in July 2024

Breakfast included in room is really very very simple, not a proper breakfast Room street side is noisy but comfortable

Location IS good, staff is nice. Room is comfortable and bathroom good.

Stayed in July 2024

View from my window)

Location and staff

Stayed in June 2024

Apartment-like rooms were without any cutlery and dishes, which was a bit disappointing.

The location of the hotel is very close to the center (considering the size of Istanbul) - 15 minutes by bus. You get all the required infrastructure nearby. The breakfast was nice, nothing special, just a platter with a mix of everything. Staff was welcoming and helpful.

Stayed in June 2024

No housekeeping, I had to ask for water every single time. I have to ask for toilet paper. They don’t have coffee in the room only 2 tea bags for 8 days!!!

Friendly staff

Stayed in May 2024

However, I was a bit disappointed with the breakfast options. The menu was the same every day with no variety, and the portion sizes were quite small. It would have been nice to have more choices and perhaps some juice options.

Overall, I enjoyed my stay at your property. The staff was very friendly and helpful, and the suites were clean and comfortable.

Stayed in May 2024