A couple of small things to keep in mind: cleaning was done later in the day, which sometimes clashed with our kids’ nap schedule—but this might be something you can coordinate with the staff. Also, one downside is that there were a few of small ants in our room, but it wasn’t a big issue as we were surrounded with nature.

We had a wonderful stay here and are very satisfied with our experience. The accommodation is truly perfect for families with kids, but also enjoyable for adults. Some highlights: Family-friendly: Plenty of highchairs, a kids’ menu that older children can use on their own, and even drawing/coloring spaces during meals. Kids will be entertained for sure, while parents can relax. Details that matter: There are so many small touches that make a big difference, showing real attention to detail. Pools & fun: The big pool is heated (a huge plus), and there are three different water slides. Even the sea area has equipment for adults to enjoy, so it’s fun for everyone. Nature & surroundings: Beautiful nature, a nice beach, and not too crowded—exactly what we wanted. Food: Excellent variety. I personally loved the seafood (always available), but there were also plenty of meat, vegan, and other options to suit every taste. Staff: Very friendly and helpful. We had two situations that were our fault, and both were handled quickly and professionally. Cafés & atmosphere: Lovely ambiance, very clean, and overall a pleasant environment. We're already thinking about coming again next year!

Stayed in August 2025

the main pool is large but inadequate for the number of guests

food & service quality

Stayed in August 2025

We stayed 6 days in this hotel and, overall, our experience was very good, but our last day was spoiled by an unpleasant incident with the buggy driver, “Ayhan.” On departure day, under 45°C heat, I called reception to request a buggy from Building 27 (the farthest from reception) to the parking. Since we were 5 people, I suggested he make two trips, which he reluctantly accepted. The first trip with my kids went fine, and I asked him to return for my wife and her sister. We waited over 15 minutes, only to see he had taken another family instead. This delay made us late for the airport. When he finally drove them, he reportedly drove too fast and nearly hit other guests. Upon arrival, after my wife thanked him in Turkish, he shouted “THANK YOU!” at my sister-in-law in an aggressive tone, claiming they hadn’t thanked him very unprofessional. On arrival day, Mrs. Ayla also sent us to our room without offering a buggy, despite the long distance and extreme heat with two young children. For a 5-star TUI Blue hotel, such behavior is unacceptable and needs immediate attention.

the food was excellent, and the entire restaurant team was amazing, always smiling and welcoming. The shows were great and even our kids loved them. We liked the hotel itself very much; the room was a bit small but convenient and modern. The pool was great, though a bit warm. The animation team, especially for activities, was excellent, we could feel the hotel’s energy and hard work. All sports activities were fantastic, with water polo and beach volleyball being my favorites. There are details in this hotel I haven’t seen in other 5-star hotels, even other TUI Blue properties, which make a real difference. For this reason, I still strongly recommend this hotel despite the issues I faced. Excellent stay overall, and I hope to be back. Special thanks to Furkan Bey who was very nice and helpful during our stay,

Stayed in August 2025

I honestly cannot find anything I didn't like

Everything was fantastic - comfortable rooms, friendly and helpful staff members, yummy food, fun entertainment, loads of things to do, great fun for kids and adults. We've had excellent holidays!

Stayed in August 2025

Nothing, maybe add football pitch so we can have a game of football

Everything

Stayed in July 2025

Not much to do near the hotel

Good food, clean room and friendly staffs.

Stayed in July 2025

-

Everything was great, food, service, entertainment, cleanliness, rooms. thanks for a wonderful stay. we’ll definitely be back.

Stayed in June 2025

For us too many children , but we knew it before booking that it is more a family concept hotel , if you travel as an adult and you want peaceful and quiet holidays you will not find it there , for families with kids - perfect!

Landscape / garden ! Food was really amazing ! Everywhere was very clean ! Staff is really hearty and nice !!! Good quality tennis court ( the green one )

Stayed in May 2025

Everything was perfect

Stayed in May 2025

This was our 3rd stay at this hotel. The other 2 times we were given a great room. The staff from the reception wanted to give a similar room and we offered to wait for the room to be cleaned, but the manager changed us in a smaller room. The room was located very close to the main paved way (close to the restaurant) and it was very noisy in the morning, we were woken up at 7:00 every morning by the children that were passing by. We understand this is a family hotel, but we did not have these problems in our previous stays. The sunbeds and towels were worn out (compared to our previous stays). The same thing we noticed at the restaurant with the bowls in which was the food.

* swimming pool * garden * reception

Stayed in April 2025

You have to use the app to book everything, and app was a bit temperamental. Classes and kids club book up v quickly so you have to be organised.

Food is excellent. Surpassed my expectations. Staff were very helpful and friendly. Classes were fun. Perfect for a family holiday.

Stayed in April 2025

Nothing

Incredible customer service, amazing food, great facilities, rooms are clean and spacious.

Stayed in November 2024

I loved that there was a small buffet for the kids, and if I have to be picky, I would have appreciate it to have plastic cups available there for my small toddler. We could get them at the bar, which was not a problem, so is just a small detail to add.

The property was very nice, the rooms were clean and spacious. The food was great with a lot of options, lots of veggies and fresh fruit every day, and an amazing selection of pastries. The pool was nice, and the hotel had a direct connection to the beach which was great as the water in late October was still quite warm. Beach is pebbled, so some shoes are needed, but there was a pier you could use to avoid stepping on the stones, so very well thought!

Stayed in November 2024

Not I f

The gardens are beautiful. Family room is a nice size and very clean

Stayed in May 2024

- the food variety was not that great if we are to compare it with our last visit - there are little activities to do around the hotel and very repetitive

Tui palm garden is a chill and clean hotel with big rooms and friendly stuff. We liked the garden, the pool, the sea. The cleaning is top notch, great staff, friendly folkes, pet friendly.

Stayed in May 2024

Nothing , all good

Loved the low rise , the rooms were part of the garden , it was great to sit on the balcony and watch the birds in the trees. All the staff were amazing , the food was lovely . Nothing we did not like , previous good reviews were spot on

Stayed in April 2024

Nothing

Spacious room, good shower, good wardrobe storage, comfortable bed Bottled water and juice in fridge, good size balcony, very quiet, lots of activities to do Efficient staff, good meals and choice

Stayed in April 2024

Nothing

Everyone was so accommodating ! Our stay was absolutely perfect Totally exceeded what we expected . We will return !

Stayed in April 2024

Everything was perfect. Especially food and lots of sports. And of coarse stuff is amazing

Stayed in April 2024

The pool was cold

Stayed in October 2023

I got a running nose due to conditioner) but it means that conditioner is good😂

It looks like old Spanish or Italian cozy town. But inside the hotel is fashionable and well equipped. Food I tried, was average for Turkey but good!!! Let’s say that the hotel is done like a good European hotel, and my personal rating is not 4 stars, 4 + or closer to 5 star …

Stayed in October 2023

maybe a bit more variety for kids disco - but that’s just being very picky

very nice hotel lovely sight didn’t feel too busy even though is a big resort

Stayed in October 2022

property is all great, nothing to complain about. team takes feedback seriously and addresses the issues, e.g. last year internet connection on the beach was not good, this year it’s was super fast!

Great Staff! everyone from reception to restaurant and beach are extremely friendly and focused on guests have great vacation. special thank you to the person who was maintaining the beach, it’s extremely tough job, but he was there non stop cleaning/ fixing staff. Same for the reception desk team, patient and willing to help.

Stayed in September 2022

the only thing i would improve is add simple cocktails to the lobby bar as well. all the rest - 12 from 10! thank you!

Absolutely everything was perfect! Rooms are clean and really convinient, the beach and sun sunroof is making the stay on the beach comfortable all day! the territiry is green with lots of trees and very interesting so kids. Food was perfect!

Stayed in September 2022