Reviews of JW Marriott Hotel Ankara 5 stars
Kizilirmak Mah. Muhsin Yazicioglu Cad. No: 1 Sogutozu, 06520 Ankara, Turkey
Loading
Guests also reviewed these properties:
Lisbon, Portugal
Moudhros, Greece
Fernando de Noronha, Brazil
Kerrville, United States
Jericoacoara, Brazil
Rome, Italy
Kraków, Poland
Sarzana, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewTv in the room not operational Housekeeping entered to our room without knocking the door and I was undressed Staff not experience to deal with such small issues Beds not comfortable Manager did not even try to fix issues instead made such silly and greedy offers.
Dear Esteemed Guest, Thank you for choosing to stay at JW Marriott Ankara and taking the time to share your feedback with us. Please accept our sincerest apologies for the inconvenience you experienced during your recent stay with us. It is truly disappointing to hear that your visit did not meet the high standards we aim to uphold. We are especially sorry to learn that the television in your room was not operational and that a timely resolution could not be provided. This is certainly not the level of service we strive to offer, and I assure you that your comments have been shared with our Engineering and Front Office teams to address the issue and prevent similar situations in the future. Please accept our sincerest apologies for the distress and discomfort you experienced during your stay. We fully understand how unsettling it must have been for a team member to enter your room without knocking, especially at such a personal moment. This is not reflective of the standards we hold ourselves to, and we take such incidents very seriously. Rest assured, we are reinforcing our training and room entry protocols with our housekeeping team to ensure that every associate strictly follows our “knock and announce” procedure before entering any guest room. We truly value your feedback, as it helps us to improve and deliver the service excellence our guests deserve. I hope you will consider giving us another opportunity in the future so we may restore your confidence in our hotel and provide you with the seamless and enjoyable stay you rightfully expected. Please feel free to reach out to me directly, should you wish to discuss this further or if I can assist you personally with any future arrangements. Warm regards, Dr. Hakan Arslan General Manager
Dear Esteemed Guest, Thank you for choosing to stay at JW Marriott Ankara and taking the time to share your feedback with us. Please accept our sincerest apologies for the inconvenience you experienced during your recent stay with us. It … Show more
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewAmazing service, well laid out rooms and bathrooms will all the amenities you could Need.
Can’t fault the property at all
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful moment together. Our team takes great pride in providing excellent service. Your words serve as a tremendous motivation for all of us to continue delivering exceptional experiences to our valued guests. Your feedback will be shared with the team to continue to inspire and motivate them. Thank you once again for not only staying with us but also for sharing your kind comment. Your comfort and satisfaction remain our top priorities and we eagerly anticipate the pleasure of welcoming you back to your home away from home, JW Marriott Ankara in the near future. Sincerely, Dr. Hakan Arslan General Manager
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful mo… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in March 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewVery nice hotel
Nothing
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful moment together. Our team takes great pride in providing excellent service. Your words serve as a tremendous motivation for all of us to continue delivering exceptional experiences to our valued guests. Your feedback will be shared with the team to continue to inspire and motivate them. Thank you once again for not only staying with us but also for sharing your kind comment. Your comfort and satisfaction remain our top priorities and we eagerly anticipate the pleasure of welcoming you back to your home away from home, JW Marriott Ankara in the near future. Sincerely, Dr. Hakan Arslan General Manager
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful momen… Show more
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewStaff and location
Nothing
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful moment together. Our team takes great pride in providing excellent service. Your words serve as a tremendous motivation for all of us to continue delivering exceptional experiences to our valued guests. Your feedback will be shared with the team to continue to inspire and motivate them. Thank you once again for not only staying with us but also for sharing your kind comment. Your comfort and satisfaction remain our top priorities and we eagerly anticipate the pleasure of welcoming you back to your home away from home, JW Marriott Ankara in the near future. Sincerely, Dr. Hakan Arslan General Manager
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful momen… Show more
Reviewed: 31 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewThis hotel truly lives up to its name — every detail, from the luxurious facilities to the thoughtful amenities, made me feel completely taken care of and genuinely pampered throughout my stay.
n/a
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful moment together. Our team takes great pride in providing excellent service. Your words serve as a tremendous motivation for all of us to continue delivering exceptional experiences to our valued guests. Your feedback will be shared with the team to continue to inspire and motivate them. Thank you once again for not only staying with us but also for sharing your kind comment. Your comfort and satisfaction remain our top priorities and we eagerly anticipate the pleasure of welcoming you back to your home away from home, JW Marriott Ankara in the near future. Sincerely, Dr. Hakan Arslan General Manager
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful moment… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewAmazing property and centrally located
None that comes to my mind
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful moment together. Our team takes great pride in providing excellent service. Your words serve as a tremendous motivation for all of us to continue delivering exceptional experiences to our valued guests. Your feedback will be shared with the team to continue to inspire and motivate them. Thank you once again for not only staying with us but also for sharing your kind comment. Your comfort and satisfaction remain our top priorities and we eagerly anticipate the pleasure of welcoming you back to your home away from home, JW Marriott Ankara in the near future. Sincerely, Dr. Hakan Arslan General Manager
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful momen… Show more
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in December 2024
Verified reviewReviewed: 28 February 2025 · Stayed in December 2024
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewVery conveniently located, good selection of facilities
Beds were very uncomfortable
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your valuable feedback with us. We are delighted to know that we have made the most of your time here with us and that we were able to meet your expectations. Your feedback regarding the beds is well noted and please rest assured we will be taking necessary actions to provide a more flawless experience for your next stay. We look forward to welcoming you back to your home away from home, JW Marriott Ankara! Sincerely, Dr. Hakan Arslan General Manager
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your valuable feedback with us. We are delighted to know that we have made the most of your time here with us and that we were able to meet your expectati… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewEverything was excellent
Some communication issues but a special team was there to assist
Dear Valued Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful moment together. Our team takes great pride in providing excellent service. Your words serve as a tremendous motivation for all of us to continue delivering exceptional experiences to our valued guests. Your feedback will be shared with the team to continue to inspire and motivate them. We also would like to take this time to apologize for the communication issue you experienced. Please rest assured that we will ensure your next stay will be flawless in every way. Thank you once again for not only staying with us but also for sharing your kind comment. Your comfort and satisfaction remain our top priorities and we eagerly anticipate the pleasure of welcoming you back to your home away from home, JW Marriott Ankara in the near future. Sincerely, Dr. Hakan Arslan General Manager
Dear Valued Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful moment … Show more
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in November 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewHeart of city . Great Location
Steakhouse has no permit for young kids
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful moment together. At JW Steakhouse, we strive to create a dining experience tailored to our guests' expectations. While we warmly welcome families, please note that our restaurant maintains an age policy to ensure a specific ambiance for our patrons. We appreciate your understanding and would be delighted to recommend alternative dining options suitable for young children if needed. Thank you once again for not only staying with us but also for sharing your kind comment. Your comfort and satisfaction remain our top priorities and we eagerly anticipate the pleasure of welcoming you back to your home away from home, JW Marriott Ankara in the near future. We wish you a prosperous New Year! Sincerely, Dr. Hakan Arslan General Manager
Dear Esteemed Guest, We extend our heartfelt gratitude for taking the time to share your wonderful feedback with us! We are delighted to hear that you enjoyed your stay with us and that we were able to make the most of each beautiful momen… Show more
Reviewed: 14 December 2024 · Stayed in December 2024
Verified review