The only minor quibble we had was the in-room wifi, which required continual re-logging into and was highly variable in signal strength. I'm sure the staff would have fixed it for us and also I suspect the stone in the cave has a big impact on wifi signals too.

Kayakapi Premium Caves is a wonderful base to explore Cappadocia and has everything a traveler could want - large, incredibly well appointed cave suites; an excellent, extensive breakfast; amenities galore - from the gym, to a spa/hammam - and an exceptional view! But what really makes the place special is the staff and the level of service they provide. We worked extensively with Nihal in the main office who cheerfully helped us with all our tours, transfers and all the myriad of questions and requests we threw at her!

Stayed in August 2025

Our bedroom layout was a bit difficult. The bathroom was further away from the bedroom

Loooooved the location !! Amazing views. Great food. Very nice facilities.

Stayed in June 2025

Nothing to say here.

Hotek Kaya Kapi was not our first choice. A Cave Hotel booked four months in advance canceled our booking and Kaya Kapi happened to us. In thirty years of our travel, we would count it as first among the best in terms of a very special and unique experience. An Entire Mountain of what was once many cave dwellings, has been converted to grand suites and apartments. We were given a round of the hotel and our apartment. In the living room we were shown the cave dwelling as it was before converting it to a grand apartment with a Hamam. We were shown where in the old cave we stood as we looked at the old photo. It was a grand experience, a travel in a time capsule. The apartment maintains the old roof and the niches and corners as they existed in the cave dwelling. The Apartment is beautifully designed with antique furniture with plug points at many places. It is the first hotel where I found a charging port on the bedside win a charger. That is surely thoughtful. The Location and views from many points of this vast property are beautiful, overlooking an entire village with red roofs that becomes a Fairy Land as lights come up. The hotel has Forty plus go carts to transfer the guests from one point to another and also to the center /downtown which is again very thoughtful, practical. The staff is very warm and efficient. We carry a part of the hotel back home and value it highly. As we were leaving, we were given a set of two coasters [ made of light, white rock] with our apartment name & number and the hotel name engraved on it. Beautifully done. One of the other memories I carry of the hotel is a beautiful collection of Tasbihs of the Promoter who first set up Kaya Kapi. It is surely a blessed place. Serene, Beautyful, Relaxing.

Stayed in June 2025

Lack of natural light in hotel room, complicated light switches, outdated shower, somewhat isolated setting

Large room, comfortable bed, novelty of cave -room, swimming pool, onsite fine-dining restaurant, valley views, friendly buggy drivers

Stayed in June 2025

Wifi was scratchy

Rooms were fantastic, fitness canter, checking, shuttle bus, food, pool

Stayed in June 2025

There is nothing i don’t like about the property. The food, staff, location, the rooms, turkish Hamam, the vibe, everything was amazing !

Stayed in April 2025

I had some issues with Wifi speed but it could be an issue with my phone.

Room was clean and well equipped. Breakfast was amazing with wide variety of food items, especially the hot chocolate, fruits, bakery items. Room service was great.

Stayed in November 2024

Staff were very friendly and helpful, food was delicious and the room v comfortable

Stayed in November 2024

The Architecture and the design. Hospitality was great. Fabulous Ambience. large size rooms with hammam

Stayed in November 2024

The accommodation was An experience in itself beautiful setting and so different

Stayed in November 2024

our short stay will stay longer next time at this hotel

It is the best location in the area

Stayed in October 2024

The wi-fi was slow and required you to continually reconnect every time you started up your devices. You also needed your passport number to sign in, at least initially, which is inconvenient. But at least it was free and did generally work. I suspect the speed issues are due to the availability of the necessary infrastructure in the area rather than directly down to the hotel themselves. Switching off while you're on holiday isn't necessarily a bad thing!

The Majestic Cave Suite we were allocated (Room 102) was wonderful. It was very close to reception but still extremely quiet. It looks like the entire complex is gradually being expanded as additional caves are restored and updated, but we didn't even notice any building works taking place. Golf carts are always available to ferry you around the site as there's quite a drop between reception and the restaurant/bar/pool areas. Highly recommended.

Stayed in October 2024

Kind of far from city center so it’s inconvenient to go out and eat

Nicely set up and it looks magical at night

Stayed in September 2024

The only critique we have is that the sound insulation between the rooms was a bit poor. This was nothing that bothered us too much though. Everything else outshined that.

We had an amazing stay at Kayakapi Premium hotels this summer. The location, the staff, the pool, the breakfast and the restaurant in general exceeded all our expectations. Not to mention the authentic cave rooms that were very spacious and meticulously decorated. If I would go back to Kapadokya I would stay at Kayakapi again. We have already given recommendations to all our friends and family. If you decide to stay here you should not miss trying the Testi Kebab, a local Kapadokya dish, at the hotel restaurant. Just be aware you have to order it one day ahead. Also a big thank you to the kind staff Duygu who helped our dream come true in organizing the balloon ride. It was truly a spectacular experience!

Stayed in August 2024

That is far from Gorem

Great property

Stayed in July 2024

The second bedroom didn’t have aircon and was a bit stuffy. The room was clean but some debris falls from the ceiling. The breakfast wasn’t great.

Absolutely stunning. The room was very special and unique. The pool was warm with beautiful views. The staff couldn’t do more for you. The food at lunch and dinner was really good.

Stayed in June 2024

It’s secluded from rest of Cappadocia so unless you wanna Uber out of the property and go for dinner, you’ll be eating your meals at the property

It’s like coming to heaven! It’s a gorgeous property!!

Stayed in June 2024

- Property itself, excellent ! - Staff Mr. Deniz and Abdul Rehman and overall everyone so helpful. - Breakfast was very nice - Maintenance of the property was very good. - Experience is unique and must do

Stayed in December 2023

Excellent breakfast, facilities, staff, concierge, attention to detail, etc. Our evenings started with a stroll in the property to see the full moon rising behind the mountains then enjoying our meals by the poolside terrace overlooking enchanting Urgrup.

Stayed in October 2023

It was beautiful and very spacious ! The rooms had so much character and space to really enjoy and relax.

Stayed in October 2023

You couldn’t walk to anywhere outside. Needed transportation

The room was great. Breakfast very good. Didn’t have time to do much in the hotel.

Stayed in September 2023

The view is very good

Stayed in September 2023

Dim lights in all rooms, poor lighting in the bathroom to do make up. Rock Material is falling off the ceiling( cave room) Need a golf cart to get around the resort but very efficient

Beautiful property, unique but comfortable rooms, pool area has beautiful views Excellent service and attention from staff

Stayed in September 2023

They need to have an Iron in each room.

very good experience overall .

Stayed in September 2023