Reviews of Kayakapi Premium Caves Cappadocia

Kayakapi Premium Caves is a wonderful base to explore Cappadocia and has everything a traveler could want - large, incredibly well appointed cave suites; an excellent, extensive breakfast; amenities galore - from the gym, to a spa/hammam - and an exceptional view! But what really makes the place special is the staff and the level of service they provide. We worked extensively with Nihal in the main office who cheerfully helped us with all our tours, transfers and all the myriad of questions and requests we threw at her!

The only minor quibble we had was the in-room wifi, which required continual re-logging into and was highly variable in signal strength. I'm sure the staff would have fixed it for us and also I suspect the stone in the cave has a big impact on wifi signals too.

Loooooved the location !! Amazing views. Great food. Very nice facilities.

Our bedroom layout was a bit difficult. The bathroom was further away from the bedroom

Excellent breakfast and location.

The toiletries in the bathroom could be better labelled with bolder writing in order to identify the shampoo, conditioner and body lotion etc etc.

Hotek Kaya Kapi was not our first choice. A Cave Hotel booked four months in advance canceled our booking and Kaya Kapi happened to us. In thirty years of our travel, we would count it as first among the best in terms of a very special and unique experience. An Entire Mountain of what was once many cave dwellings, has been converted to grand suites and apartments. We were given a round of the hotel and our apartment. In the living room we were shown the cave dwelling as it was before converting it to a grand apartment with a Hamam. We were shown where in the old cave we stood as we looked at the old photo. It was a grand experience, a travel in a time capsule. The apartment maintains the old roof and the niches and corners as they existed in the cave dwelling. The Apartment is beautifully designed with antique furniture with plug points at many places. It is the first hotel where I found a charging port on the bedside win a charger. That is surely thoughtful. The Location and views from many points of this vast property are beautiful, overlooking an entire village with red roofs that becomes a Fairy Land as lights come up. The hotel has Forty plus go carts to transfer the guests from one point to another and also to the center /downtown which is again very thoughtful, practical. The staff is very warm and efficient. We carry a part of the hotel back home and value it highly. As we were leaving, we were given a set of two coasters [ made of light, white rock] with our apartment name & number and the hotel name engraved on it. Beautifully done. One of the other memories I carry of the hotel is a beautiful collection of Tasbihs of the Promoter who first set up Kaya Kapi. It is surely a blessed place. Serene, Beautyful, Relaxing.

Nothing to say here.

The rooms are unique and amazing. Lovely staff. Excellent restaurant.

Large room, comfortable bed, novelty of cave -room, swimming pool, onsite fine-dining restaurant, valley views, friendly buggy drivers

Lack of natural light in hotel room, complicated light switches, outdated shower, somewhat isolated setting

Rooms were fantastic, fitness canter, checking, shuttle bus, food, pool

Wifi was scratchy

There is nothing i don’t like about the property. The food, staff, location, the rooms, turkish Hamam, the vibe, everything was amazing !

Room was clean and well equipped. Breakfast was amazing with wide variety of food items, especially the hot chocolate, fruits, bakery items. Room service was great.

I had some issues with Wifi speed but it could be an issue with my phone.

Staff were very friendly and helpful, food was delicious and the room v comfortable

The Architecture and the design. Hospitality was great. Fabulous Ambience. large size rooms with hammam

The accommodation was An experience in itself beautiful setting and so different

It is the best location in the area

our short stay will stay longer next time at this hotel

The Majestic Cave Suite we were allocated (Room 102) was wonderful. It was very close to reception but still extremely quiet. It looks like the entire complex is gradually being expanded as additional caves are restored and updated, but we didn't even notice any building works taking place. Golf carts are always available to ferry you around the site as there's quite a drop between reception and the restaurant/bar/pool areas. Highly recommended.

The wi-fi was slow and required you to continually reconnect every time you started up your devices. You also needed your passport number to sign in, at least initially, which is inconvenient. But at least it was free and did generally work. I suspect the speed issues are due to the availability of the necessary infrastructure in the area rather than directly down to the hotel themselves. Switching off while you're on holiday isn't necessarily a bad thing!