8.4

Reviews of Kuum Hotel & Spa

Ataturk Caddesi No:150 Golturkbuku, 48400 Golturkbuku, Turkey

  • 7.0 Good
    Paotr

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    breakfast was diverse and tasty. It was perfect.

    The staff could hardly speak English for most of them. They were very nice and trying their best to help, but communication was not always obvious. The hotel was almost empty. Most of the time we were the only 2 customers in the 2 restaurants for dinner... It felt very lonely...

    Property response:

    Dear Paotr, Thank you very much for choosing Kuum Hotel &Spa and taking a time to share your recent experience at our hotel. The feedback received from you has been shared with our management. We hope you will choose our hotel again for your next holiday and we hope to have the opportunity to provide you with a better experience. With Kind Regards, Figen Arı Guest Relation Manager

    Dear Paotr, Thank you very much for choosing Kuum Hotel &Spa and taking a time to share your recent experience at our hotel. The feedback received from you has been shared with our management. We hope you will choose our hotel again fo… Show more

    Kuum Hotel & Spa
    31 August 2025
  • Anonymous

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    beautiful and very helpful staff

    Property response:

    Dear Guest, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Guest, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel ag… Show more

    Kuum Hotel & Spa
    26 August 2025
  • Celal

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Shane

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    The manager and staff were absolutely incredible Could not fault the service and experience

    The way they go the extra mile to please and make sure you get the best experience while you are there

    Property response:

    Dear Shane, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Shane, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel ag… Show more

    Kuum Hotel & Spa
    15 August 2025
  • Marcela

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    The property was immaculate, everything was clean and just beautiful to look at! Very impressed with the amenities and beach area as well. The reception staff, especially Figen, were extremely helpful, would definitely come back and recommend the hotel!

    Property response:

    Dear Marcela, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Marcela, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel … Show more

    Kuum Hotel & Spa
    15 August 2025
  • Sarah

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Everything the service was excellent the beach club is beautiful and the food was excellent.

    Cabanas are always reserved.

    Property response:

    Dear Sarah, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Sarah, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel ag… Show more

    Kuum Hotel & Spa
    13 August 2025
  • See the hotel
  • Amrita

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Amazing location

    The pricing is extremely high for bar and any room service/ mini bar.

    Property response:

    Dear Amrita, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Amrita, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel a… Show more

    Kuum Hotel & Spa
    13 August 2025
  • Nuno

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Chana

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    everything

    nothing

    Property response:

    Dear Chana, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Chana, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel ag… Show more

    Kuum Hotel & Spa
    7 August 2025
  • See the hotel
  • Hania

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review

    Beautiful location. Loved the beach club and lounging around the pool and having extended breakfasts with wonderful view. Great breakfast.

    Party on one of the nights that made for a very loud night (only one evening out of 4).

    Property response:

    Dear Hania, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Hania, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel ag… Show more

    Kuum Hotel & Spa
    6 August 2025
  • Mohammad

    Reviewed: 3 August 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Ozgur

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • 7.0 Good
    Melisa

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review

    We were chilling at breakfast, and ordered 3 coffees apparently 5 minutes after breakfast ended. 1 Americano was €10. Not even in the U.S. or south of France you can find these prices. Total disgrace and rip off. We had to reject them

  • Anonymous

    Reviewed: 23 July 2025 · Stayed in June 2025

    Verified review
  • Sevgi

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Deran

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    I have mentioned that I didnt want to have the lower level room and confirmed it with the guy at the reception, however they placed us to the lower level room at first then it has changed after couple phone calls with the lobby. felt like kidding with us. The pizza that they served had 2 inches long metal piece inside, that would be a fatal mistake for them if I didnt chew it well. during the check out I have requested a buggy because the room is pretty far away then the lobby section and buggy didnt come for an hour and a half so I had to carry all the stuff by myself to my car. needs a lot of change starting from the guy at the lobby named Erkan.

    Property response:

    Dear Deran, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. First of all, I would like to give information about the room arrangements we offer to our guests.Due to our hotel being full during peak season, we unfortunately cannot offer you a room on the ground floor or upstairs. However, at your request, we have provided you with a room on the upper floor. For other complains, We kindly encourage guests to share any concerns with us directly during their visit, as we are always ready to assist and resolve any issues promptly to enhance their experience. We wish you had reached out us during your stay. Your feedback is highly valued, and we hope to welcome you back and have the opportunity to provide you with a better experience. Best Regards, Figen Arı

    Dear Deran, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. First of all, I would like to give information about the room arrangements we offer to our guests.Due to our hotel being full during peak season, we unf… Show more

    Kuum Hotel & Spa
    24 July 2025
  • Melek

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    The hotel was exceptionally clean, and I especially want to highlight the housekeeping staff—our room cleaner was truly excellent and kept everything spotless every day. The spa was impressive, with professional therapists and a relaxing atmosphere. The staff overall were friendly, welcoming, and helpful. The location was great, and although the beach area is not sandy, the music and ambiance were enjoyable. Spending the day by the sea was a real pleasure.

    There were quite a lot of stairs around the property, which could be tiring. While the breakfast tasted good and the service was nice, it would be better if they added more variety—perhaps offering different options on different days. The service at the beach was also a bit slow.

    Property response:

    Dear Melek, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Melek, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel ag… Show more

    Kuum Hotel & Spa
    23 July 2025
  • Melek

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    The hotel was exceptionally clean, and I especially want to highlight the housekeeping staff—our room cleaner was truly excellent and kept everything spotless every day. The spa was impressive, with professional therapists and a relaxing atmosphere. The staff overall were friendly, welcoming, and helpful. The location was great, and although the beach area is not sandy, the music and ambiance were enjoyable. Spending the day by the sea was a real pleasure.

    There were quite a lot of stairs around the property, which could be tiring. While the breakfast tasted good and the service was nice, it would be better if they added more variety—perhaps offering different options on different days. The service at the beach was also a bit slow.

    Property response:

    Dear Melek, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Melek, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel ag… Show more

    Kuum Hotel & Spa
    23 July 2025
  • See the hotel
  • Yana

    Reviewed: 18 July 2025 · Stayed in June 2025

    Verified review

    Thank you so much for Figen and front desk team to take care of us. They have been extremely helpful.

    Property response:

    Dear Yana, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Yana, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel aga… Show more

    Kuum Hotel & Spa
    20 July 2025
  • Bahadir

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review
  • Ahmed

    Reviewed: 9 July 2025 · Stayed in June 2025

    Verified review

    The staff were great ..

    Property response:

    Dear Ahmed, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Ahmed, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel ag… Show more

    Kuum Hotel & Spa
    9 July 2025
  • See the hotel
  • Amin

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Overall - excellent! Figen and her team were all helpful and made my stay very comfortable. The view from the room was stunning as well and hotel was well located. I really recommend Kuum!

    Property response:

    Dear Amin, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Amin, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel aga… Show more

    Kuum Hotel & Spa
    9 July 2025
  • Aaron

    Reviewed: 7 July 2025 · Stayed in June 2025

    Verified review

    Good staff , very clean

    Nothing bad about

    Property response:

    Dear Aaron, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Aaron, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel a… Show more

    Kuum Hotel & Spa
    8 July 2025
  • Turgay

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    Ambience is super, very clean and exceptional staff. Particularly Begüm and Figen at reception especially Dilay by beach side and Mehmet Ali who was event organiser at Galia.

    10/10

  • See the hotel
  • Danah

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    Very helpful staff So kindly And rooms is very clean The view was amazing

    Service is very high level I feel comfortable Thank a lot for all staff That what we need in our vacation Best regards 🙏🏻

    Property response:

    Dear Danah, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel again. Kindest regards, Figen Arı Guest Relation Manager

    Dear Danah, Thank you for choosing Kuum Hotel & Spa Bodrum for your accommodation. We are happy to hear that our guest satisfaction-oriented efforts are appreciated by our valuable guests. We will be honoured to host you in our hotel ag… Show more

    Kuum Hotel & Spa
    27 June 2025
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Residence Saint Sulpice

Paris, France

The Westin Bellevue

Bellevue, United States

Macdonald Houstoun House

Livingston, United Kingdom

Rysy

Bukowina Tatrzańska, Poland

Francisco II

Salinas, Ecuador

Savoy Spa & Kurhotel

Františkovy Lázně, Czech Republic

Holiday Lodge Cabins

Banff, Canada

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...