Reviews of Lugal, a Luxury Collection Hotel, Ankara 5 stars
Noktali Sokak No. 1 Kavaklidere, 06680 Ankara, Turkey
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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewHospitality is amzing , great staff and team
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards,
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! You… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in June 2025
Verified reviewThe staff it’s really good, very respectful.
The wellness center was closed.
Dear Guest, Thank you very much for sharing your review It is a great pleasure to see that you enjoyed your appointed room and the service level of my colleagues. You made our day with your kind comments. Kind Regards,
Reviewed: 2 June 2025 · Stayed in March 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewThe view from the room was fantastic Check-in was perfect, although we came late . Check-out was perfect, although we left late. The reception desk team was very helpful. The reception team out door was very helpful.
Nothing .
Dear Guest, It's such a joy to read the positive and upbeat review of your recent stay with us. I’m delighted you enjoyed all aspects of your visit and glad that you had the opportunity to enjoy the courtyard. We look forward to welcoming you back soon. Kind Regards,
Dear Guest, It's such a joy to read the positive and upbeat review of your recent stay with us. I’m delighted you enjoyed all aspects of your visit and glad that you had the opportunity to enjoy the courtyard. We look forward to welcom… Show more
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThis is probably the best hotel in Ankara, facilities such as the possibility of choosing breakfast in two hotels (in the same complex there is also Sheraton), a large swimming pool and spa complex, as well as a huge fitness center make me say with confidence --> it is really worth spending more time here
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards,
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – yo… Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewIt’s recomended as the best hotel in Ankara. The location and staff is goid. Size of the room is perfect.
It’s called a luxury collection, but the quality is poor. Rooms furniture, bathroom is low class to average. Comparing other hotels that I stayed in the world. Minibar and bathroom is very poor quality. Like a cheap motel.
Dear Guest , On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. I want you to know that we will take all necessary measures to prevent a similar negativity from recurring. As you share, we only have the chance to make things better. Although we fell short of your expectations in your last stay, we hope to welcome you again in your next stay at Lugal, a Luxury Collection Hotel Ankara and to offer you the guest experience you deserve this time. Kind Regards,
Dear Guest , On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. I want you to know that we will take all necessary measures to prevent a similar negativity from recurring. As you s… Show more
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewThe staff were really nice and always helpful.
Dear Guest, Thank you for your rating and comment. We are delighted to learn that you have had a great stay and that you love our other services. These kinds of positive reviews are a huge boost to our overall functioning, even in unprecedented times. Thank you for appreciating all our sincere efforts. We look forward to seeing you again at Lugal, a Luxury Collection Hotel Ankara.
Dear Guest, Thank you for your rating and comment. We are delighted to learn that you have had a great stay and that you love our other services. These kinds of positive reviews are a huge boost to our overall functioning, even in unprecede… Show more
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewAll perfect. Mainly staffs. Very clean and cozy. I kept feeling that I had been in Vancouver, Canada. Good restaurant.
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards,
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!… Show more
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewReviewed: 17 November 2024 · Stayed in November 2024
Verified reviewThe staff was helpful and friendly.
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards,
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you… Show more
Reviewed: 8 November 2024 · Stayed in September 2024
Verified reviewReviewed: 5 November 2024 · Stayed in November 2024
Verified reviewReviewed: 5 November 2024 · Stayed in November 2024
Verified reviewI have dealt with Yağmur at reception for my check in and she was just wonderful to deal with. She has gone above and beyond to make the experience very easy and pleasant and also offered so many extras. It was wonderful to deal with her.
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards,
Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you… Show more
Reviewed: 12 September 2024 · Stayed in September 2024
Verified reviewReviewed: 5 September 2024 · Stayed in September 2024
Verified reviewEverything
Nothing
Dear Guest, Thank you for choosing Lugal, a Luxury Collection Hotel, Ankara and for sharing your review. We are glad to learn you have fully enjoyed your stay. Thank you once again and we do hope to welcome you back soon.
Reviewed: 27 August 2024 · Stayed in July 2024
Verified reviewReviewed: 22 July 2024 · Stayed in June 2024
Verified reviewGood location and really friendly staff.
Dear Guest, on behalf of the entire hotel team, i want to thank you for sharing about your experience during your stay. Your feedback has been shared with hotel management. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Dear Guest, on behalf of the entire hotel team, i want to thank you for sharing about your experience during your stay. Your feedback has been shared with hotel management. Once again, I appreciate you taking the time to share your feedback… Show more
Reviewed: 15 July 2024 · Stayed in July 2024
Verified reviewReviewed: 11 July 2024 · Stayed in July 2024
Verified reviewReviewed: 22 June 2024 · Stayed in June 2024
Verified reviewPerfect location, helpful staff
Nothing
Dear Guest, on behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. Your feedback has been shared with hotel management. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Dear Guest, on behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay. Your feedback has been shared with hotel management. Once again, I appreciate you taking the time to share your feedback… Show more