Reviews of Mercure Istanbul Bomonti 5 stars
Ergenekon Cad. No:62/A Bomonti Sisli , Sisli, 34377 Istanbul, Turkey

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewAll especially the staff. Friendly.
Nil
Dear Ali Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your overall experience at our property. Our team is dedicated to making each guest feel at home, and your kind words motivate us to keep delivering outstanding service. We hope to welcome you back soon for another memorable stay. Warm regards, İlayda IBRAHIM Guest Relations Manager
Dear Ali Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your overall experience at our property. Our team is dedicated to making each guest feel at home, and your kind words motivate us to … Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEverything is was perfect!!!
Dear Viktoriia, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your overall experience at our property. Our team is dedicated to making each guest feel at home, and your kind words motivate us to keep delivering outstanding service. We hope to welcome you back soon for another memorable stay. Warm regards, İlayda IBRAHIM Guest Relations Manager
Dear Viktoriia, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your overall experience at our property. Our team is dedicated to making each guest feel at home, and your kind words motivate… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewAs mentioned in the reviews the breakfast was of a good variety, that’s the only one good thing about the stay
The location was not pictured well , not showing its surroundings with many small local stores and businesses crowded in the narrow street facing the hotel , the poor maintenance of its bedrooms (old cushions) and bathrooms (leaking pipes , old towels)
Dear Walid, Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed your overall experience at our property. Your kind words have been shared with her and greatly appreciated. We also sincerely apologize for the inconveniences you encountered. Please be assured that your comments have been forwarded to the relevant departments for immediate review and improvement. It would be our pleasure to welcome you again in the future and offer you a much-improved experience. Warm regards, İlayda IBRAHIM Guest Relations Manager
Dear Walid, Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed your overall experience at our property. Your kind words have been shared with her and greatly appreciated. We also sincerely apologi… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewDear Bushra, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your overall experience at our property. Our team is dedicated to making each guest feel at home, and your kind words motivate us to keep delivering outstanding service. We hope to welcome you back soon for another memorable stay. Warm regards, İlayda IBRAHIM Guest Relations Manager
Dear Bushra, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your overall experience at our property. Our team is dedicated to making each guest feel at home, and your kind words motivate us… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLocation and the staff friendly
Needs to be renovated the bathroom needs some work
Dear Sammar, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your overall experience at our property. Our team is dedicated to making each guest feel at home, and your kind words motivate us to keep delivering outstanding service. We hope to welcome you back soon for another memorable stay. Warm regards, İlayda IBRAHIM Guest Relations Manager
Dear Sammar, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your overall experience at our property. Our team is dedicated to making each guest feel at home, and your kind words motivate us… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewLocation Services Size of room
Free transportation from to airport
Dear Guest, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your overall experience at our property. Our team is dedicated to making each guest feel at home, and your kind words motivate us to keep delivering outstanding service. We hope to welcome you back soon for another memorable stay. Warm regards, İlayda IBRAHIM Guest Relations Manager
Dear Guest, Thank you for sharing your wonderful experience with us! We’re delighted to hear that you enjoyed your overall experience at our property. Our team is dedicated to making each guest feel at home, and your kind words motivate us … Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewVery friendly staff at the reception. Big room. Nice cleaning lady Fatima on the 6th floor who said every morning “good morning” to us with a big smile on her face. Every time the room was cleaned very well.
The water from the back of the toilet didn’t work and the shower had a low water pressure.
Dear Gloria, Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed your overall experience at our property. Your kind words have been shared with her and greatly appreciated. We also sincerely apologize for the inconveniences you encountered. Please be assured that your comments have been forwarded to the relevant departments for immediate review and improvement. It would be our pleasure to welcome you again in the future and offer you a much-improved experience. Warm regards, İlayda IBRAHIM Guest Relations Manager
Dear Gloria, Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed your overall experience at our property. Your kind words have been shared with her and greatly appreciated. We also sincerely apolog… Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewThe location was convenient ، clean.
My belongings were stolen from my room (Sephora and Penti bags worth 27,000 Lira), and the hotel staff failed to take any proper action. They refused to seriously check the security cameras and kept making excuses. I felt unsafe and unsupported during the entire situation.
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewI had a very good stay at this hotel in Istanbul! The location was great, the staff was friendly, and the room was clean and comfortable. I really enjoyed the overall experience. Breakfast was really good with different varieties and also very fresh. It was very good experience for us.
The only small issue was with the bathroom — the water temperature in the shower would suddenly turn very cold and then get very hot again when adjusted. It was a bit inconvenient, but everything else made up for it. I would still recommend this hotel and hope this can be improved in the future!
Dear Zeinab, Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed your overall experience at our property. Your kind words have been shared with her and greatly appreciated. We also sincerely apologize for the inconveniences you encountered. Please be assured that your comments have been forwarded to the relevant departments for immediate review and improvement. It would be our pleasure to welcome you again in the future and offer you a much-improved experience. Warm regards, İlayda IBRAHIM Guest Relations Manager
Dear Zeinab, Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed your overall experience at our property. Your kind words have been shared with her and greatly appreciated. We also sincerely apolog… Show more