Reviews of NG Enjoy 5 stars
Tepebaşı Mh. Şehit Cevdet Koç Cd. No:69 Kırkpınar - Sapanca, 54600 Sapanca, Turkey
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Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewNo body help for the bag in chick-in In chick-out i call them for 3 time to take my bags and no body show up and i take my bags by my self. A/C need service and i call them but no body fix it
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewNG Enjoy Sapanca is a beautifully located and impeccably clean hotel. The surrounding facilities are excellent, making it a great choice for those looking for relaxation and stunning natural scenery. However, while the hotel has a lot of potential, several areas need significant improvement. Breakfast Excellence: The breakfast at NG Enjoy Sapanca is truly outstanding, with an excellent variety that caters to a wide range of tastes. From traditional Turkish delicacies to international options, the breakfast spread is well-thought-out, fresh, and delicious—a great way to start the day. Cleanliness: The hotel maintains a very high standard of cleanliness in all areas, which is commendable. Location: The location is fantastic, nestled in a serene environment that offers a great escape from city life. Facilities: The amenities around the hotel are well-maintained, providing guests with plenty of options for leisure and comfort.
Dinner Options: Unfortunately, the dining experience does not match the hotel's overall quality. The dinner menu lacks variety and appears to cater predominantly to Turkish guests. This limited approach can leave international guests feeling overlooked. Improving the diversity of meal options would significantly enhance the guest experience. Overpricing: Over the last five years, the hotel has become increasingly overpriced compared to other hotels of the same level. This shift might discourage returning and potential guests, especially when better value options are available elsewhere. Reservation System: The online reservation system is restrictive, catering almost exclusively to the local market. As an international guest, you cannot book directly with the hotel or access special offers, which is a significant drawback. Socket Converter Unavailability: The hotel uses two-pin sockets and does not provide black socket converters for foreign guests. Neither the hotel nor nearby shops offer these converters, so travelers should bring their own to avoid inconvenience. Staff Attitude: The attitude of the management and staff toward foreign guests, particularly Arab visitors, is disappointing. Many times, their behavior feels unwelcoming or even rude. The management needs to work on their staff's attitude and behavior toward non-Turkish guests and introduce more guest-friendly policies to attract a broader range of international guests.
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 14 December 2024 · Stayed in December 2024
Verified reviewLove the hotel environment and have all the things family needed .. thanks for everyone to make our stay in hotel remarkable ..
Have many cafe .. entertainment… for adult and kids
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more
Reviewed: 6 December 2024 · Stayed in December 2024
Verified reviewPeace and quiet
Cleaning staff was so loud
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more
Reviewed: 23 November 2024 · Stayed in November 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewFood. and the pool
1-the room 200m. From the lift. And we old people. 2.the front office gave us not special room far not in the highest floor. Although we ask her for this3.the reception people not helpful 4-the restaurant very very crowded
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more
Reviewed: 1 November 2024 · Stayed in October 2024
Verified reviewBecause of very big facilities with many indoor/outdoor pools and branch food options served.
Nothing
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more
Reviewed: 8 October 2024 · Stayed in October 2024
Verified reviewThe atmosphere is good
The cleanliness of the room wasn't good And for the value of money at least their should be a bathtub
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewGreat place and service. Front desk doing great job. Very big rooms, everything is new. Huge pool, very green outside. Nice food selection.
The only thing that surprised was that no coffee or cappuccino at breakfast.
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewReviewed: 28 August 2024 · Stayed in August 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewThe place is very beautiful, clean and very classy. The treatment of the employees was very professional, and there are people who speak Arabic. They helped us very much. I thank Mohammed, and Mustafa, thank you very special.
Nothing
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewReviewed: 11 August 2024 · Stayed in August 2024
Verified reviewReviewed: 5 August 2024 · Stayed in August 2024
Verified reviewReviewed: 3 August 2024 · Stayed in July 2024
Verified reviewCheck in experience Room amenities Family friendly facility Excellent food quality All Spa facilites such as Turkish bath (women, men separately) Different clean luxury in door and out door swimming pools for kids and adult, also for women only pool Allow sharing all the facilities of NG Sapanca such as Sliding pool and The Beuty salon with hair cut of Mrs. Arzu You do not need to get out from the hotel
After noon tea could be in the pool area/garden in addition to the mean restaurant in the summer Breakfast could be extended till 11 am
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewEverything
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more
Reviewed: 28 July 2024 · Stayed in July 2024
Verified reviewThe location
N. A
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more
Reviewed: 25 July 2024 · Stayed in July 2024
Verified reviewReviewed: 28 May 2024 · Stayed in May 2024
Verified reviewThank you so much was pleasure stay
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due to our policy of quality and guest satisfaction, your feedback will be a luminous path for us. Your valuable opinions have motivated NG Sapanca team. In near future we would like to welcome you again. Best Regards, Ebru Savcı Guest Relations Manager
Dear Valued Guest, First of all we would like to thank you for choosing NG Enjoy for your accommodation, We also would like to thank you for taking your time to get in touch with us to share your experience in our hotel via Booking.com. Due… Show more