Reviews of Royan Hotel Hagia Sophia, a member of Radisson Individuals
Cankurtaran Mah.Yeni Sarachane Sok. No. 18 Fatih, Fatih, 34122 Istanbul, Turkey

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Reviewed: 3 September 2025 · Stayed in June 2025
Verified reviewLocation is 5 minutes from the Hagia Sophia, the rooms are extremely clean and comfortable. Breakfast was good with a nice outdoor terrace, and the staff was friendly and helpful. I would definitely recommend booking this hotel!
Dear Stefani, Thank you very much for sharing your kind feedback. We are delighted to hear that you enjoyed our convenient location, comfortable and clean rooms, as well as the breakfast on our outdoor terrace. It is also wonderful to know that our team made your stay more pleasant with their friendliness and helpfulness. Your recommendation means a lot to us, and we truly look forward to welcoming you back for another memorable stay in the near future. Kind regards, Servet AYDEMIR Royan Hotel Hagia Sophia Istanbul, a member of Radisson Individuals.
Dear Stefani, Thank you very much for sharing your kind feedback. We are delighted to hear that you enjoyed our convenient location, comfortable and clean rooms, as well as the breakfast on our outdoor terrace. It is also wonderful to know… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewIt was well situated with a view of the Bosphorus and in the old city. It is quirky, built over ancient rooms and with central courtyards. You can walk to many of the main attractions. The staff were friendly. Our room was well appointed, including a marble bathroom. Breakfast was delicious.
Nothing.
Dear Susan, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our unique location in the heart of the old city, the charm of our historic architecture, and the comfort of your room. It is also a pleasure to know that you appreciated our friendly staff and delicious breakfast. Your kind words motivate us to continue providing the best possible service. We would be very happy to welcome you back again in the future. Kind regards, Servet Aydemir Royan Hotel Hagia Sophia
Dear Susan, Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our unique location in the heart of the old city, the charm of our historic architecture, and the comfort of your room. It is also a plea… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEverything was so nice! The staff was very friendly, location is very convenient (though you have to get some stairs considering Istambul streets are steep) Room very clean, they allowed us to do esrly check in! We were so glad I highly recommend it
Be awarw of the stairs in the street you need to use to reach the main entrance. There is an additional entrance with not so many stairs which can be used if You ask.
Dear Sophia, Thank you very much for your kind review and for recommending our hotel. We are delighted to hear that you enjoyed our convenient location, comfortable and clean rooms, and especially the warm hospitality of our team. It was our pleasure to accommodate your early check-in and make your stay more comfortable. We also appreciate your helpful note regarding the stairs and are glad you mentioned the alternative entrance for our future guests. It would be our honor to welcome you back again on your next visit to Istanbul. Kind regards, Servet Aydemir Royan Hotel Hagia Sophia, a member of Radisson Individuals
Dear Sophia, Thank you very much for your kind review and for recommending our hotel. We are delighted to hear that you enjoyed our convenient location, comfortable and clean rooms, and especially the warm hospitality of our team. It was o… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewStuff is exceptionally hospitable
Dear Nurgul, Thank you very much for your kind words. We are delighted to know that you found our staff exceptionally hospitable. Your appreciation motivates us to continue providing the best service to our valued guests. We look forward to welcoming you again in the near future. Kind regards, Servet Aydemir
Dear Nurgul, Thank you very much for your kind words. We are delighted to know that you found our staff exceptionally hospitable. Your appreciation motivates us to continue providing the best service to our valued guests. We look forward t… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewFantastic location. Most major sites walkable. The hotel was exceptionally clean and the staff extremely helpful with any requests. We organised a lot of tours, drivers & things to do through the hotel . The breakfast buffet is amazing The staff assisted us in watching a game of rugby league on an Australian free to air tv Chanel. They spent over an hour trying yo access the game for us. We are very appreciative of this wonderful customer service. The staff take this hotel to the next level.
Our room was booked as “sea view” No View.
Dear Lisa, Thank you for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed our central location, cleanliness, and the helpfulness of our team. It was truly our pleasure to assist you in organizing tours, activities, and even arranging for you to watch the rugby league match from Australia — we are so glad this added to your stay. Your kind words about our breakfast and service mean a lot to us, as our team strives to go above and beyond for every guest. We appreciate your note regarding the sea view and will take it into consideration to ensure more accurate expectations in the future. We look forward to welcoming you back for another memorable stay. Kind regards, Servet Aydemir Royan Hotel Hagia Sophia – A Member of Radisson Individuals
Dear Lisa, Thank you for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed our central location, cleanliness, and the helpfulness of our team. It was truly our pleasure to assist you in… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewWell located. Staff friendly and helpful. Clean and comfortable. Good value.
Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our convenient location, friendly staff, cleanliness, and overall comfort. It’s great to know you found our hotel to be a good value. We truly appreciate your support and hope to welcome you back again soon. Warm regards, Servet Aydemir Guest Relations Team
Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our convenient location, friendly staff, cleanliness, and overall comfort. It’s great to know you found our hotel to be a good value. We trul… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewDear Eleanor, Thank you so much for your lovely feedback! We’re truly happy to hear that you appreciated our hotel’s wonderful location and the warm hospitality of our team. Providing a welcoming and comfortable atmosphere for our guests is one of our top priorities, and your kind words are a great motivation for all of us. It was a real pleasure to have you as our guest, and we would be delighted to welcome you back anytime in the future. Please don’t hesitate to reach out if there’s anything we can assist you with before your next visit! Best Regards, Servet Aydemir Royan Hotel Hagia Sophia – A Member of Radisson Individuals
Dear Eleanor, Thank you so much for your lovely feedback! We’re truly happy to hear that you appreciated our hotel’s wonderful location and the warm hospitality of our team. Providing a welcoming and comfortable atmosphere for our guests is… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewI like everything about the property, this is my second time staying at Royan Hotel and not my last all the staff were very helpful and welcoming for any kind of help I felt special the cleanliness was top the location very good near to everything just 2 mins away you will find the seaside was very beautiful to walk as solo the area was safe for a woman to walk even late at night
Dear Guest , Thank you so much for your kind and thoughtful review. We are truly delighted to hear that you enjoyed your second stay with us at Royan Hotel. It means a great deal to know that our staff made you feel special and supported throughout your visit. Your compliments about our cleanliness, location, and the safety of the area are sincerely appreciated. We're especially glad to hear that you felt comfortable exploring the surroundings, even late at night. We look forward to welcoming you back again soon for your next stay. Please consider Royan Hotel your home in Istanbul! Warm regards, Royan Hotel Hagia Sophia The Member Of Radisson Individuals.
Dear Guest , Thank you so much for your kind and thoughtful review. We are truly delighted to hear that you enjoyed your second stay with us at Royan Hotel. It means a great deal to know that our staff made you feel special and supported t… Show more
Reviewed: 9 July 2025 · Stayed in April 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewFirst class service! Excellent hotel, highly recommend!
The room description should be more clear: partial view instead of room with view… Other than that, the place is great!!
Dear Daniel, Thank you so much for your wonderful review and thoughtful feedback. We're truly pleased to hear that you found our hotel excellent and that you enjoyed the quality of service we strive to provide. Your recommendation means a lot to us! We also sincerely appreciate your comment about the room description. You're absolutely right — clarity is important, and we will make sure to update our descriptions to better reflect the view options, such as specifying when a room offers a partial view. It’s great to know that, aside from this detail, you found the overall atmosphere and location to be fantastic. We hope to have the pleasure of welcoming you back in the near future for another memorable stay! Servet AYDEMIR Royan Hotel Hagia Sophia The Member Of Radisson Individuals.
Dear Daniel, Thank you so much for your wonderful review and thoughtful feedback. We're truly pleased to hear that you found our hotel excellent and that you enjoyed the quality of service we strive to provide. Your recommendation means… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewFriendly staff, good location, cleanliness and value for money.
Dear Bhawna; We're glad to hear you were satisfied with our hotel. We'd be happy to welcome you again! Warm regards, Servet AYDEMIR Royan Hotel Hagia Sophia The Member Of Radisson Individuals.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewBest customer service in Europe! Very accommodating with every request: )
Not a thing!
Dear Guest, Thank you so much for your amazing review! We are truly delighted to hear that you found our hotel excellent in every aspect – from service and comfort to location and value. Your kind words about our customer service being the best in Europe mean the world to us. It was a pleasure accommodating your requests, and we’re so happy everything met your expectations. We hope to welcome you back again soon! Warm regards, Servet AYDEMIR Royan Hotel Hagia Sophia The Member Of Radisson Individuals.
Dear Guest, Thank you so much for your amazing review! We are truly delighted to hear that you found our hotel excellent in every aspect – from service and comfort to location and value. Your kind words about our customer service being th… Show more
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewStaff at reception were super helpful, recommended and booked an excellent restaurant for dinner that was 3 mins walk away. Comfortable, clean modern hotel and rooms. Charming breakfast terrace and lots of choices for breakfast. Ideal location for Old City highlights. Hagia Sophia less than 5 mins walk away
Dear Beverley, Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and appreciated our location, comfort, and breakfast. It’s great to know that our team could help make your visit even more special with a restaurant recommendation. We truly hope to welcome you back again soon for another memorable experience in the heart of Istanbul! Warm regards, Servet AYDEMIR Royan Hotel Hagia Sophia The Member Of Radisson Individuals.
Dear Beverley, Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and appreciated our location, comfort, and breakfast. It’s great to know that our team could help make your visit even … Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewLocation Good facilities and staff Nice breakfast
Nothing
Dear Andrew; Thank you for your nice comment and score. We look forward to welcoming you back to our hotel. Best Regards Servet Aydemir Royan Hotel Hagia Sophia – A Member of Radisson Individuals
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewGreat location , staff were excellent , beautiful breakfast balcony overlooking the Bosphorus
Dear Sorenson Thank you so much for taking the time to share your wonderful feedback. We're delighted to hear that you enjoyed the outstanding service provided by our team. It would be our pleasure to welcome you back again soon. Warm regards, Servet Aydemir Royan Hotel Hagia Sophia – A Member of Radisson Individuals
Dear Sorenson Thank you so much for taking the time to share your wonderful feedback. We're delighted to hear that you enjoyed the outstanding service provided by our team. It would be our pleasure to welcome you back again soon. War… Show more
Reviewed: 16 June 2025 · Stayed in May 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewEarly morning checkin 2am went without any problem , escorted to my very comfortable and quiet room which was spotless and a welcome bowl of fruiti. All of the staff are very welcoming and front desk took the time to show me the quickest route to Saltanamet square which was very close
I cant fault Royan
Dear Wayne, Thank you so much for your wonderful review! We’re delighted to hear that your early morning check-in went smoothly and that you found your room comfortable, quiet, and spotless. It’s great to know you appreciated the welcome fruit bowl and the helpful directions to Sultanahmet Square. Your kind words about our team truly mean a lot to us. We’re so glad you had a pleasant experience at Royan, and we hope to welcome you back again in the near future. Warm regards, Servet AYDEMIR Royan Hotel Hagia Sophia The Member Of Radisson Individuals.
Dear Wayne, Thank you so much for your wonderful review! We’re delighted to hear that your early morning check-in went smoothly and that you found your room comfortable, quiet, and spotless. It’s great to know you appreciated the welcome f… Show more