The minibar was locked with key, at check-in they ask for a 50€ deposit and the breakfast price is 30€

Stayed in August 2025

The bathtub was a little slippery. The A/C performance was not up to my expectation during summer time. The android tv is okay but could have been better.

Friendly and helpful staff. Close to mall of Istanbul and Venezia mega outlet. Car park availability with easy access.

Stayed in August 2025

A/C was not worked, room temperature was so hot

Stayed in May 2025

my room was next to lift shaft and it made a terrible noise in the evenings and early mornings when most people were usuing the lifts

good size room, clean and tidy, good bathroom.

Stayed in January 2025

Staff in the restaurant had no real skills at all. Came three times to ask about the order, which was an easy one (Club Sandwich). At the end, she was not willing to give me a receipt, even I payed cash and not on the room.

Nice rooms in a business hotel. Due to a force majeur, we were needed to stay for one night in Istanbul. Rooms have a good size and a great bed.

Stayed in February 2025

The food /in the restaurant and in the mini bar in the room/ was expensive - high prices and nothing special. The pool was not good for children, the water was cold. The fitness & sauna were ok.

We travelled by car. The hotel is nice, the room - perfect, staff very helphul and kindly, the parking also is perfect. The location is good for families, but the food is expensive - high prices and nothing special, so it's better to eat somewhere in the Centre of the city. Just next to the hotel there are small restaurans, where you can find good food & Breakfast, so this is not a big issue. It looks far from the centre, but actually the main attactions for the kids & shopping that we visited in our trip - Aquarium Istanbul, Mall of Istanbul and Lego Land - Forum mall are about 20 min by car or cab and on these directions there are no big traffic jams. The centre of Istanbul is about 40 min by car, but it depends where are you going, avoid traveling in the rush hours. There are taxi drivers outside the hotel with a specific signs. In the city you should fix the price before, because Istanbul is a really big city with a huge traffic jams. In the centre there are also many attractions for kids - boat trip for 2 hours in the Golden Horn and Black Sea. Shopping, restaurans with delicious food and sweets on a competite prices. We had a great time in Istanbul!

Stayed in October 2024

Food and drinks incredibly expensive. Leisure facility Steamroom not working, showers not working, lockers not working, dirty. Compulsory swim cap needed to use pool (sold on site).

Staff were pleasant and attentive. Comfortable bed. Located close to metro.

Stayed in October 2024

Everything too expensive , beer is 13 euro, far away from anything , 50 euro deposit for mini bar

hospitality and staff are wonderful

Stayed in May 2024

It was a bit far from the city. Not much around the area.

Great customer service and very clean and big rooms!

Stayed in October 2023

at start the hotel tried to charge me more than the price on the booking .com where i found the hotel. had to pay deposit for 50euros for minibar which was locked anyway and even then had to wait for deposit as they had to check the locked minibar. lights were away from the bed. and the bedside table light switch was hard to find in the dark small details but sometimes can be find annoying, i still recommend well the hotel

I was able to check in much earlier than i should with no extra payment quiet aircon, range of breakfast food, quiet area, nice crew.

Stayed in October 2023

The wifi keeps bugging &get disconnected permanently also the key/card system need to be reboot every day at the reception.the last but not the least thwimming pool.was not available,it was supposed to be in reoaration &ready in 3days but that never happened, very disappointing for the family &kids entertainment specially with the hot weather actually in Istanbul

The break fasr

Stayed in August 2023

Nice swimming pool with warm water Nice underground parking Nice breakfast

Stayed in July 2023

pool cap fee...

friendly service, varied breakfast, good food in the restaurant, especially the chocolate mousse

Stayed in July 2023

لاشي

الهدو

Stayed in June 2023

A/C. did not work well. we changed rooms and it was no better! so, uncomfortable sleep as room was too warm.

location near our friends

Stayed in May 2023

Almost nothing available via walking distance from the Hotel

Nice Hotel very clean, room comfortable

Stayed in April 2023

Room service staff dont speak English i tried to tell one of the female staff in the morning to get me cups for coffee and water she didnt understand until i showed her the ones in my room ,she said yes and never came back ,she did the same thing the next day .there was urine on the carpet in my room and smelled very bad ,i dropped my clothes by accident and when i picked them up they smelled of urine The most important part that needs to be done is a smoking area with seats Some people like to have their coffee outside with a cigarette but sitting down not standing

Staff were very nice ,especially esra who worked at the reception, very smiley and friendly Beds very comfortable I enjoyed my sleep ,couldnt hear any noise outside my room Breakfast is huge many options that taste so good

Stayed in February 2023

Only one room card, no bathrobes

Food, staff, room size

Stayed in March 2023

We were put in a disabled person room which seems not to have been used in a while, the aircon is hard to work out and there was noise from adjacent rooms showers through the night. Be ware this hotel is off the beaten track and it takes the best part of 1 hour to get to downtown Istanbul by metro

The hotel is well maintained, clean and with nice decor. The staff are helpful though their english isn't 100% Omit in particular (bellboy) was very helpful. The hotel's pool is nice and there is a sauna and Turkish bath for males only.

Stayed in February 2023

The staff were all lovely & are all very helpful

Stayed in December 2022

there was no valet or proper instructions for the parking. no one really greeted and gave directions, while the lobby was pretty big and had many people. it was disorienting.

the price was fair for the room and location

Stayed in December 2022

It's far away to center & no close by restaurant cafe or shopping center.. Middle of nowhere

It's nice, clean, well trained staff

Stayed in December 2022

Location

Quite hotel

Stayed in September 2022

Carpets, furnitures and TV were very old.

.staff and services were very good.

Stayed in September 2022