Reviews of Sunberk Hotel 3 stars
Selimiye Mah. Begonya Sok. No:33 Side / Antalya, 07330 Side, Turkey
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Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe staff were very caring and friendly and we were very well taken care of. We loved the chalet and it was a very large room. Cleaned and towels every day changed. Beautiful feeling. Highly recommended. Food self service was varied and fresh. Should be a 5*. Thank you so much.
Nothing
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewEverything leaving
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe staff and owners were wonderful. The location was nice and quiet, only a short step along a vibrant promanade from old Side. The food and drink was delicious and varied. the Gardens are small but beautifully kept. Lovely small family run establishment. Entertainment finishing at 11 for a perfectly quiet night's rest - with lively venues in walking distance but out of earshot.
Splitting key and fob to lock the door without plunging into darkness. Mosquito's ( not the hotels fault- take bug spray). I'm mixed on the paid WiFi as people did interact more and spend less time on their phones which was lovely. Also mixed on the caged birds - they were beautiful and the song was gorgeous, but caged.
Dear [Guest's Name], Thank you so much for your thoughtful and detailed feedback. We are truly delighted to hear that you enjoyed your stay with us — especially the peaceful location, our gardens, the food and drinks, and the care provided by our wonderful team. As a small family-run establishment, creating a warm, restful, and personal experience for our guests is something we take great pride in. We appreciate your comments regarding the WiFi and the caged birds. Your perspective is valuable to us, and we will certainly take it into consideration as we continue to improve and find the best balance between guest comfort and ambiance. Also, thank you for pointing out the key and fob issue — it's a practical note and we’ll look into how we can make this more convenient for future guests. We hope to welcome you back again soon, and we’re grateful you chose to stay with us. Warm regards, [Your Name] Hotel Manager [Hotel Name] İsterseniz bu mesajın Türkçesini de hazırlayabilirim ya da daha kısa/uzun bir versiyon sunabilirim. Dear [Philip; Thank you so much for your thoughtful and detailed feedback. We are truly delighted to hear that you enjoyed your stay with us — especially the peaceful location, our gardens, the food and drinks, and the care provided by our wonderful team. As a small family-run establishment, creating a warm, restful, and personal experience for our guests is something we take great pride in. We appreciate your comments regarding the WiFi and the caged birds. Your perspective is valuable to us, and we will certainly take it into consideration as we continue to improve and find the best balance between guest comfort and ambiance. Also, thank you for pointing out the key and fob issue — it's a practical note and we’ll look into how we can make this more convenient for future guests. We hope to welcome you back again soon, and we’re grateful you chose to stay with us. Warm regards, [ Ümit KARAMAN ] Hotel Manager [SİDE SUNBERK HOTEL]
Dear [Guest's Name], Thank you so much for your thoughtful and detailed feedback. We are truly delighted to hear that you enjoyed your stay with us — especially the peaceful location, our gardens, the food and drinks, and the care pro… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewEvethung
Nothing
Dear Guest, Thank you for sharing your feedback with us. We are truly sorry that we were not able to meet your expectations during your stay. We are especially saddened to hear about the cleanliness issues you experienced. Please rest assured that your comments have been shared with the relevant department, and necessary inspections have already been carried out. The hygiene and comfort of our guests are always top priorities for us. We strive to present the location information on our website as accurately as possible. However, as you mentioned, we will review our visuals and descriptions to better clarify the distance and nature of the nearby beach to prevent any misunderstanding. We would be happy to welcome you again and provide a much better experience. Please feel free to contact us anytime with any questions or suggestions you may have. Kind regards, [SİDE SUNBERK HOTEL ÜMİT KARAMAN Management
Dear Guest, Thank you for sharing your feedback with us. We are truly sorry that we were not able to meet your expectations during your stay. We are especially saddened to hear about the cleanliness issues you experienced. Please rest ass… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe food was fantastic varied well cooked great selection breakfast lunch and dinner salads cold meats cheeses fruits vegetables etc faultless. Staff cheerful friendly attentive hard working every member we met was a credit to the owners whom we met lovely guys. Cleaning was really good beds comfortable good clean swimming pool always a sun lounger available. my 1st all inclusive this is the only hotel I would return to in Turkey quality price and great service highly recommended. A few minutes walk to the beach shops restaurants supermarkets all very close only mins away, 10 mins to the harbour and ruins a great experience thank you all at sunberk.
WIFI payable but quick and good
Dear Guest, Thank you for sharing your feedback with us. We are truly sorry that we were not able to meet your expectations during your stay. We are especially saddened to hear about the cleanliness issues you experienced. Please rest assured that your comments have been shared with the relevant department, and necessary inspections have already been carried out. The hygiene and comfort of our guests are always top priorities for us. We strive to present the location information on our website as accurately as possible. However, as you mentioned, we will review our visuals and descriptions to better clarify the distance and nature of the nearby beach to prevent any misunderstanding. We would be happy to welcome you again and provide a much better experience. Please feel free to contact us anytime with any questions or suggestions you may have. Kind regards, [SİDE SUNBERK HOTEL ÜMİT KARAMAN Management
Dear Guest, Thank you for sharing your feedback with us. We are truly sorry that we were not able to meet your expectations during your stay. We are especially saddened to hear about the cleanliness issues you experienced. Please rest ass… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewVery nice place, very friendly personel
Dear Guest, First of all, thank you very much for taking the time to share your experience with us. Your kind words truly made our day and brought great joy to our entire team. We genuinely strive to make our guests feel at home, and it means a lot to know that you appreciated our peaceful location, delicious food, and friendly staff. We look forward to welcoming you back and helping you create more wonderful memories during your next stay. With love and warm regards, [SİDE SUNBERK OTEL ] ÜMİT KARAMAN MANAGER
Dear Guest, First of all, thank you very much for taking the time to share your experience with us. Your kind words truly made our day and brought great joy to our entire team. We genuinely strive to make our guests feel at home, and it m… Show more
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewBreakfast was sufficient. Could be better, but at least you always have eggs. I honestly was sleeping through breakfast, could not adjust to time zone and only tried breakfast once in 2 weeks. The hotel is very private and low key. For those who's not looking for entertainment or extra amenities it’s good. I came for medical reasons, so I didn’t mind. Lunch and dinner were very simple, I was craving more meat and fish, but they only had fish once during those 14 days. Beach is around the corner, short walk. The hotel is close( walking proximity)to a variety of shops, restaurants and Old City. I didn’t try a pool or sauna so can’t comment on that. But the pool looks small.
I used a laundry service once. I stayed for 2 weeks. To my surprise they brought my clothes back wet and layered it on my porch to dry. That was hilarious. I just didn’t know they were lacking dryers. In my home country- washer and dryer is a bare minimum. But no judging here. Just be prepared.
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewLocation
Toilet smells comes in the bedrooms and old&dirty
Reviewed: 6 September 2024 · Stayed in September 2024
Verified reviewLocation was excellent
The food choice was very poor
Reviewed: 3 September 2024 · Stayed in August 2024
Verified reviewReviewed: 2 September 2024 · Stayed in August 2024
Verified reviewWe were in this hotel for the second time and we were very satisfied. The owner of the hotel, the staff, and the kitchens are top 20. Pleasant atmosphere, very good food makes us come back with great pleasure.
Reviewed: 19 September 2023 · Stayed in September 2023
Verified reviewLocation
quality of food
Reviewed: 29 August 2023 · Stayed in August 2023
Verified reviewI was there with my family for one week in august. The service and the crowd was very nice kind !! My family and me loved the variations of the buffet, and the flats was also very compfy. They had everything you will need!! We would love to come again. Best regards Melissa from Germany
Reviewed: 25 August 2023 · Stayed in August 2023
Verified reviewI really liked the food choices at this hotel, lots of fresh fruit, endless choice of "green" staff / sallads, loved nicely prepared traditional turkish dishes. Location of hotel is good with short stroll to the beach, pool very clean & not too busy. Not a standard type of hotel - it has got a feel of being in nature due to loads of plants,roses, palms etc also providing shade and coolness required on hot days. Entertainment is rare but decent - provided on stage around pool including traditional turkish folk groups, derwish dance, belly dancer, open fish barbecue & donner kebab, nice music.
WiFi not free, but quite expensive, paid per day & per device so amounts quickly to lots of money - though signal quite good. Only one beach towel FOC, if you swap you have to pay, apartments decent, but smaller than on pictures, bathroom quite small and biggest disappointment as outdated/worn-out.
Reviewed: 18 August 2023 · Stayed in August 2023
Verified reviewEverything was perfect…
You have to pay if you want to use the WiFi network
Reviewed: 27 July 2023 · Stayed in July 2023
Verified reviewBrilliant staff, everyone’s really friendly and a good laugh. The food is amazing and rooms are nice and simple but you won’t be spending much time there anyway. Will be back in spring I like it that much
No complaints
Reviewed: 24 July 2023 · Stayed in July 2023
Verified reviewReviewed: 22 June 2023 · Stayed in June 2023
Verified reviewThe rooms and gardens were very nice, and the pool was clean. We reserved a ground floor room, because I find stairs difficult, and we had confirmation of this in writing. On arrival we were allocated an upstairs room. We stayed in there for four more days, until my partner telephoned the owner to complain. Within an hour, a ground floor room was suddenly available, which was much better for the rest of our stay.
The food was poor quality. Little variety and not appropriate to the weather. Very hot weather is not the time to be serving casserole and stews for every meal. But the hot food was not presented and kept at a safe temperature. We never saw any staff member check or probe the "hot" food, which was never hot, just lukewarm, even at the very start of service. Also, there were constantly flies on the open food trays. My partner and I had stomach upsets for most of our stay. There was not enough seating in the restaurant for the guests. Often, we chose our food from the buffet, then had no table to sit at and eat. There was a service period of just 2 hours in the evening, so the guests could not choose to eat at a less busy time, and there would have been nothing left anyway. Hot drinks were served in thin paper cups - no cups and saucers. I saw a fellow guest burn his hands when carrying his cups of fresh hot coffee back to the table. The special fish night involved an outdoor grill, which filled the whole outdoor seating area with choking black smoke, which triggered an asthma attack. Our room, which was close to this area, and all our clothes, reeked of foul burned fish.
Reviewed: 22 May 2023 · Stayed in May 2023
Verified reviewReviewed: 16 December 2022 · Stayed in October 2022
Verified reviewVery friendly staff helped with all what we needed. Family atmosphere so you feel like at home. Food was fresh and many variety of it also tasty and some days special like Turkish night with typical dance. Beach for hotel was small but out of season enough, you can choose near beach for few euro a day. In garden of hotel are many animals- birds, bunnies, cats etc. We love it there and for sure will come there again.
Dear Guest, We would like to thank you for sharing your valuable feedback on your recent stay here at Amour Side Hotel. We are very excited to see that you have enjoyed your stay and it was comfortable with us. Please be assured that your wonderful words have been shared with the whole hotel. Your comments are a huge motivation for the whole team to keep up creating memorable guest experiences. We hope that we will have a chance to host you again at our beautiful property when travel brings you back to the area. Best Regards, Team of Sunberk Hotel
Dear Guest, We would like to thank you for sharing your valuable feedback on your recent stay here at Amour Side Hotel. We are very excited to see that you have enjoyed your stay and it was comfortable with us. Please be assured that your w… Show more
Reviewed: 18 September 2022 · Stayed in September 2022
Verified reviewNot enough choice especially fruit
Some berries croissants and bacon
Dear Guest, We would like to thank you for sharing your valuable feedback on your recent stay here at Amour Side Hotel. We are very excited to see that you have enjoyed your stay and it was comfortable with us. Please be assured that your wonderful words have been shared with the whole hotel. Your comments are a huge motivation for the whole team to keep up creating memorable guest experiences. We hope that we will have a chance to host you again at our beautiful property when travel brings you back to the area. Best Regards, Team of Sunberk Hotel
Dear Guest, We would like to thank you for sharing your valuable feedback on your recent stay here at Amour Side Hotel. We are very excited to see that you have enjoyed your stay and it was comfortable with us. Please be assured that your w… Show more