8.4

Reviews of Sunprime C-Lounge - Adult Only 5 stars

Ahmet Tokuş Bulvarı 7. Sokak No:1 Oba Mevkii, 07400 Alanya, Turkey

  • Natalia

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Vusal

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Andres

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    Clean , outside pool was with warm water- very nice, close to beach. Pool bar was open, possible to have snack or eat on daytime beside pool. Staff was very friendly. Hamam ( Turky bath) and massage package very good- recommend.

    Everything was good.

    Property response:

    Dear Guest Andres, thank you for the nice review. Hope to meet you again. Best Regards, Sunprime C-Lounge Hotel Team. Open 12 months. Adult Only and No Smoking Sunprime Concept.

    Sunprime C-Lounge - Adult Only
    11 August 2025
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  • Cem

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    The only good thing about the hotel was the staff.

    The hotel we came to for our honeymoon turned into a nightmare for us. On the third day of the vacation, I started having a high fever, vomiting, and nausea. Later, my spouse experienced the same symptoms, so we went to the hospital. At first, the emergency room said we had caught a germ from the sea, but when we went back to the hospital again, it turned out to be food poisoning. After checking the reviews, we saw that two other people had experienced the same issues. We also learned that two foreign guests at the hotel had the same symptoms. It’s terrible to risk the health of so many people at a hotel we paid so much for. We will not choose this place again. Unfortunately, the third day of our honeymoon was ruined. Also, we had trouble sleeping on the other days due to the loud noise. Even though we reported it to the reception, no action was taken. This is an establishment to stay away from. You can find much better places for this price.

    Property response:

    Dear Guest Cem, We are sorry that you were sick and your honeymoon was ruined. There are many reasons for any stomach illness and surprisingly, many of these reasons are not food originated. There are many guests and also many staff you eats the same food and they are completely healthy. Of course there will always be some guests having gastro problems for different reasons. The guests you have been claimed to be ill has told themselves that they have ordered food delivery to the hotel ( 2 of them ), have eaten in a restaurant nearby ( 2 pax ), has eaten at the diving center he has been ( 1 pax ), has appendicitis ( bad surprise ). Shortly, one guest can not know why the other guest was ill. For the noise, there was no contact to the reception or hotel staff. Best Regards. Sunprime C-Lounge Hotel Team. Open 12 months. Adult Only and No Smoking Sunprime Concept.

    Dear Guest Cem, We are sorry that you were sick and your honeymoon was ruined. There are many reasons for any stomach illness and surprisingly, many of these reasons are not food originated. There are many guests and also many staff you eat… Show more

    Sunprime C-Lounge - Adult Only
    6 August 2025
  • Júlia

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    The food was amazing and teh staff was really nice!

    The night programs were a bit boring but mostly bacuse of other people

    Property response:

    Dear Guest Julia Lili, thank you for the nice review. Hope to meet you again. Best Regards, Sunprime C-Lounge Hotel Team. Open 12 months. Adult Only and No Smoking Sunprime Concept.

    Sunprime C-Lounge - Adult Only
    5 August 2025
  • Omar

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
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  • Beth

    Reviewed: 27 July 2025 · Stayed in June 2025

    Verified review

    Everything! This was my second time staying there. Everyone is friendly and helpful.

    Property response:

    Dear Guest Beth, Thank you for the nice review. Hope to meet you again. Best Regards, Sunprime C-Lounge Hotel Team Open 12 months Adult Only and No Smoking Sunprime Concept.

    Sunprime C-Lounge - Adult Only
    28 July 2025
  • Diyar

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    The food is good and great buffet. Clean rooms

    We booked a partial sea view but we got building, talked with reception and they said we know that but we dont have other rooms

    Property response:

    Dear Guest Diyar, sorry to hear that you could not get the room booked. For next time, please, book the lower category and contact the guest relations service as soon as you arrive. We owe you one nice room. Thank you for the review and the feed back. Hope to meet you soon again. Best Regards, Sunprime C-Lounge Hotel Team. Open 12 months. Adult Only and No Smoking Sunprime Concept.

    Dear Guest Diyar, sorry to hear that you could not get the room booked. For next time, please, book the lower category and contact the guest relations service as soon as you arrive. We owe you one nice room. Thank you for the review and the… Show more

    Sunprime C-Lounge - Adult Only
    5 August 2025
  • 7.0 Good
    Salah

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    Everything is perfect and the staff are friendly

    The only thing was that me and my wife ate meat at the buffet and it seems not fresh and this cause us pain in our stomach....but everything else was perfect about food...i think they need to change the grill or how they cook it

    Property response:

    Dear Guest Salah, thank you for the review and the feed back. We are sorry that you were sick. There are many reasons for any stomach illness and surprisingly, many of these reasons are not food originated. There are many guests and also many staff you eats the same food from the same source/grill and still completely healthy. Best Regards, Sunprime C-Lounge Hotel Team. Open 12 months. Adult Only and No Smoking Sunprime Concept.

    Dear Guest Salah, thank you for the review and the feed back. We are sorry that you were sick. There are many reasons for any stomach illness and surprisingly, many of these reasons are not food originated. There are many guests and also ma… Show more

    Sunprime C-Lounge - Adult Only
    5 August 2025
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  • Deena

    Reviewed: 24 June 2025 · Stayed in June 2025

    Verified review
    Property response:

    You have extended your booking, you did not checked out earlier.

    Sunprime C-Lounge - Adult Only
    25 June 2025
  • Deena

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    Nothing

    Everything

  • Kevin

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review
    Property response:

    It is unacceptable for us to try to ruin our hospitality with unjustifiable comments. You have stayed for 7 days. For the first 5 days, your room and bathroom, wc is cleaned daily. We make daily cleaning for our rooms. The last 2 days, you have put the " Do Not Disturb" light on. No one was able to enter your room and you did not let anyone in to clean your room. You asked for toilet paper and the room towels at your door and you received them at the door without letting anyone in. We will not be able to confirm your next bookings. Please, kindly note. Wish you more honesty and happiness.

    It is unacceptable for us to try to ruin our hospitality with unjustifiable comments. You have stayed for 7 days. For the first 5 days, your room and bathroom, wc is cleaned daily. We make daily cleaning for our rooms. The last 2 days, you … Show more

    Sunprime C-Lounge - Adult Only
    24 May 2025
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  • George

    Reviewed: 29 April 2025 · Stayed in April 2025

    Verified review
  • Kay

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review

    We were well looked after, and the waiting staff were attentive.. Nice atmosphere. Good shower. Bath robes and slippers. Atmospheric lighting in the bedroom. Nice sea view.

    Nothing

    Property response:

    Dear Guest KAY, Thank you for the nice review. Hope to meet you again. Best Regards, Sunprime C-Lounge Hotel Team. 12 months open. Only for guests 16 y.o. plus Adult Only Sunprime Concept Hotel. No Smoker Sunprime Concept Hotel.

    Sunprime C-Lounge - Adult Only
    1 March 2025
  • Olga

    Reviewed: 7 January 2025 · Stayed in January 2025

    Verified review

    More than even I could expect ! ❤️ we stayed in this hotel 2 years ago and came back for new year celebration , hotel improved , food is tasty , program was great ! Sweets are amazing, chef is really does his work well , Evenings was life music which we also liked so much Magicians was great , thank you !

    In sushi need add cheese 😁

    Property response:

    Thank you Dear Guest Olga. We will benefit the tip for the sushi. Hope to meet you again. Best Regards.

    Sunprime C-Lounge - Adult Only
    7 January 2025
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  • Christian

    Reviewed: 6 January 2025 · Stayed in January 2025

    Verified review

    The rooms are very modern, with very comfortable beds and a wide variety of different pillows. Internet speed was very good. Breakfast was excellent, and we had a vast selection of bread rolls and pastries. Also, a wide variety of fruits and salads and during our 9-day stay we never felt bored by the big selection. We did not use the outdoor pool or beach as we stayed off-season.

    Property response:

    Thank you Dear Guest Christian. Hope to meet you again. Best Regards.

    Sunprime C-Lounge - Adult Only
    7 January 2025
  • Stelian

    Reviewed: 2 January 2025 · Stayed in January 2025

    Verified review

    I had the pleasure of staying at Sunprime C-Lounge - Adults Only in Alanya, and I can confidently say it exceeded all my expectations. This hotel truly deserves every one of its five stars! The cleanliness is impeccable, with every corner of the hotel maintained to the highest standard. From the rooms to the common areas, everything is spotless and perfectly arranged. The services provided are top-notch, making the all-inclusive experience truly luxurious. The menu offers a diverse selection of high-quality dishes, catering to all tastes. Every meal felt like dining in a fine restaurant. The staff, particularly those at the bar and restaurant, deserve special recognition. Their professionalism, attention to detail, and warm, friendly demeanor make you feel not just like a guest, but like a part of their family. They go above and beyond to ensure every guest has an unforgettable experience. Sunprime C-Lounge is more than just a hotel – it's a retreat where comfort, quality, and exceptional service come together seamlessly. If you’re looking for a place to unwind and indulge in the best of Alanya, this is it. I highly recommend it and would love to return soon!

    Property response:

    Thank you Dear Guest Stelian, Hope to meet you soon again. Best Regards.

    Sunprime C-Lounge - Adult Only
    3 January 2025
  • Maarja

    Reviewed: 1 December 2024 · Stayed in November 2024

    Verified review

    Everything except entertainment. Food, cleanliness, quiet when sleeping, beach close by was all excellent.

    That there werent shows, entertainment, dj for my taste, would have love to dance on evenings

    Property response:

    Thank you dear guest Maarja, We have 3 best live music bands playing at the hotel 3 days a week, and 1 solo best guitarist in town, 1 night karaoke, etc. In fact, the exact evening program between your stay 28/10-04/11/2024 was as below; Monday: Group Vagabond / Live Music / Perfect opportunity to dance the night away. Tuesday: Karaoke / Karaoke Night with Karen Kar Wednesday: Salt Band / One of the top groups of live music in town / Another perfect opportunity to dance. Thursday: DJ and Belly Dancer. Friday: Didem and her Band Vox / One of the beat live music groups in town, again. Saturday: Live Solo Guitar by Cengiz / 2 very good live music guitarist on Saturday and Sunday. Sunday: Live Solo Guitar by Mehmet As you can see, there is entertainment on all evenings of the week. Best Regards, Sunprime C-Lounge Hotel Team.

    Thank you dear guest Maarja, We have 3 best live music bands playing at the hotel 3 days a week, and 1 solo best guitarist in town, 1 night karaoke, etc. In fact, the exact evening program between your stay 28/10-04/11/2024 was… Show more

    Sunprime C-Lounge - Adult Only
    4 December 2024
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  • Lina

    Reviewed: 21 October 2024 · Stayed in October 2024

    Verified review

    Really enjoyed this hotel. It was not the first time in Alanya and this was one of the nicest hotels and close to the city:) The food was simple but very tasty, room was clean and nice.

    none

    Property response:

    Thank you dear guest Lina, Hope to meet you again. Best Regards.

    Sunprime C-Lounge - Adult Only
    3 November 2024
  • Erdal

    Reviewed: 21 September 2024 · Stayed in August 2024

    Verified review

    All inclusive was great, The food was excellent

    I had a second guest come stay with me. I was charged additional hundred dollars, which I thought was too much.

  • Monem

    Reviewed: 17 September 2024 · Stayed in September 2024

    Verified review

    Nothing special

    First . I reserved transfer they didnot send any driver , i got taxi The sheet very old and rough No napkin in room , they told us to use toilet paper

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  • Anna

    Reviewed: 2 September 2024 · Stayed in September 2024

    Verified review
  • Elmira

    Reviewed: 18 August 2024 · Stayed in August 2024

    Verified review

    the room is comfortable, bed is comfy and the restaurant for breakfast is quite comfy too with nice pool view

    5-star hotel with the attitude of 2-star hostel. Mr. Yasin in the reception never heard of professional warm welcoming of guests. He was very rude and unprofessional, but he felt very proud of it - probably is the policy of the hotel - if you are not Turkish (cause to all turkish guests receptionists were smiling and were very happy to assist) you will get not even "hello". The hotel itself is a nice place. Business partners both in Cyprus and Turkey advised the hotel, but the staff (!!!) - wow, they picked the most unprofessional staff in Turkey, probably.

  • Yusha

    Reviewed: 15 August 2024 · Stayed in August 2024

    Verified review

    I was initially excited to enjoy the hotel’s highly-rated amenities, including its exceptional spa. The waitstaff were efficient, and the reception was helpful, which are positive aspects of the hotel experience.

    Unfortunately, my stay was significantly overshadowed by a major issue: food poisoning. On the second day of my stay, I, along with many other guests, suffered from food poisoning after dining at the hotel. This was extremely unpleasant and raised serious concerns about the hotel’s food safety practices. Overall, this issue greatly affected my stay, leading me to rate the hotel 4/10 and making it difficult to recommend.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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