Reviews of Sur Cave Hotel
Karağandere Sokak 30/1, 50400 Urgup, Turkey
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe rooms were exceptional, ıt was lovely and comfy, as a gamily we enjoyed our stay soo much.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewBrand-new hotel, in a still preserved part of Cappadocia, not heavily touristic. Very big rooms (we stayed an extra night in another room) so both family rooms (4 people) and room with 3 beds are perfectly (and with great aste) equipped. The staff is wonderful: kind, helpful and proactive. To start from the B/fast women, preparing always great food (B/fast is a highlight!), to continue with the very gentle night guard, and the joyful Hossain, fact totum always ready to solve any problem, provide suggestions and alternatives, strategically buffering every requests and always with kindness and politeness
The only suggestion we would have is to procure a different forniture for the garden. It is a very refreshing part of the property, a more heavy mobiliere would be welcome there.
Dear Maria, Thank you so much for your kind review and lovely words. 😊 We are truly delighted that you chose our new hotel and shared your experience with us. We are very happy to hear that you enjoyed our spacious family rooms and breakfast. It also means a lot to us that you noticed the dedication of our staff towards our guests. We also appreciate your suggestion regarding the garden furniture, and we will definitely take it into consideration to create an even more enjoyable atmosphere for our future guests. We would be more than happy to welcome you back to Cappadocia and our hotel again. 🌸 With warm regards, SUR CAVE HOTEL Team
Dear Maria, Thank you so much for your kind review and lovely words. 😊 We are truly delighted that you chose our new hotel and shared your experience with us. We are very happy to hear that you enjoyed our spacious family rooms and breakfas… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation & aesthetic of the hotel was excellent. Facilities were nice & breakfast was gorgeous
We went in August & it was a bit hot there, although the hotel has been built in a cave, it was warm inside the room & we needed fans. I think an air conditioner would be more helpful in summers.
Dear Zafar, Thank you very much for your valuable feedback. 😊 We are delighted to hear that you enjoyed the location, aesthetics of our hotel, and our breakfast. During the summer months, it can sometimes get warmer, and we truly appreciate your suggestion regarding cooling options. The comfort of our guests is always our priority, and constructive comments like yours help us improve further. We would be more than happy to welcome you back to Cappadocia and our hotel again. 🌸 With warm regards, SUR CAVE HOTEL Team
Dear Zafar, Thank you very much for your valuable feedback. 😊 We are delighted to hear that you enjoyed the location, aesthetics of our hotel, and our breakfast. During the summer months, it can sometimes get warmer, and we truly appreciate… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewWe loved the design of the rooms, the Turkish bath style bathrooms and roof was very nice. Breakfast was legendary, the ladies who prepared the breakfast really reflected the village style Turkish breakfast culture, for me a good hotel is not a good hotel if the breakfast is not impressive, I was impressed. The staff was very friendly and helped us with all our requests.
Rooms are having air circulation issues, especially on hot days it's impossible to sleep without ventilator running on our heads. first room we were shown had too high humidity that was not healthy at all, staff was also trying to cover the bad odor with room perfumes but that's not a healthy way to handle this, a dehumidifier if not an air conditioning, must be present in lower rooms to protect the building and the guests. I will only book again if they fix this problem for good.
Dear Guest, We are delighted to hear that you enjoyed the design of our rooms, the Turkish bath style bathrooms, and especially our breakfast. 😊 We truly appreciate your kind words about our staff and the efforts of our breakfast team. We also thank you for your valuable feedback regarding air circulation. We are aware that during hot summer days humidity can be an issue, and we are already working on improvements to ensure better comfort for our guests. Your health and satisfaction are always our top priorities, and your suggestions will definitely guide us in enhancing our services. We would be more than happy to welcome you back to Cappadocia and our hotel in the future. 🌸
Dear Guest, We are delighted to hear that you enjoyed the design of our rooms, the Turkish bath style bathrooms, and especially our breakfast. 😊 We truly appreciate your kind words about our staff and the efforts of our breakfast team. We … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLovely spacious accommodation, but would benefit from air conditioning during the hotter months. The hotel is in a quiet location, about a 15 minute walk from the centre
Lack of air conditioning and not enough electricity sockets
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewWe enjoyed staying at this beautiful hotel. The hotel is beautiful, located in a nice location, has friendly staff with delicious breakfast buffet.
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewStaff were very friendly and helpful.
No aircon
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewDelightful quiet place to explore Cappadocia from. Friendly, accessible staff always ready to help. The ladies in the kitchen delivering a deliciously wholesome local breakfast every morning. The decor/design in rooms & dining space rustic & tasteful. Thank you.
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewLovely quiet place within walking distance of town
Nothing to dislike
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewBeautiful and nice hotel with a spacious room. Comfortable bed, clean toilet, the room is heated well and the warm water is stable. We are a large group and the staff treated us well. Friendly, helpful with great hospitality. Loved the breakfast spread.
None.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewWonderful staff that went the extra mile. Hüseyn was professional and so helpful with every request we had. Hatice and Pinar was friendly and the breakfast was great! Thank you again!
Everything was very good.
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewThe hotel is built into the rock, our cave-style room was very atmospheric, with excellent shower and bath/jacuzzi, and toiletries provided. All the staff were friendly and very helpful. Breakfast was fantastic! The chef (Arda, I think?) was lovely. The food was always fresh and varied. Quiet location. Lots of families staying, but we never heard them. Very peaceful hotel. Plenty of restaurants, coffee shops, to suit all tastes are nearby, just a 10 minute walk into the town.
Nothing. It was a pretty good choice for our family.
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in February 2025
Verified reviewIncredibly beautiful, carved out of stone! Staff was very friendly and accommodated all our needs!
Breakfast could do with an upgrade :)
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewThe location, breakfast, personnel.
Was a quite hot at night because of the cave and underfloor heating. Could be cooler adjusted.
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewThe property was nicely built, it was perfectly functional and amazing.
Didn’t have temperature control in room.
Reviewed: 1 March 2025 · Stayed in February 2025
Verified review