Yunak Mahallesi, 50400 Urgup, Turkey
#41 of 94 hotels in Urgup
Guests' ChoiceBased on 211 hotel reviews
8.7Cleanliness
8.6
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
8.6
Value for money
8.1
Free WiFi
4.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Jakeup
Slovakialocation and style
Stayed in August 2025
Reviewed: 27 August 2025
Sender
NetherlandsThe hotel is too big. The rooms were not very new. There was a lot noise next to our bedroom which was located under the bar. But it was quiet during the night. There is no air-co in the rooms which makes it very hot in the night. There is no wifi connection in the rooms either. Breakfast is good enough. But for Turkish conditions, it is average.
The hotel is impressive. It is build in the rocks, the view is impressive. Very unique architecture. But it is not unique for that region. The staff is helpful.
Stayed in July 2025
Reviewed: 16 August 2025
Praz
ItalyPanorama, location, cibo
Stayed in August 2025
Reviewed: 11 August 2025
Chloe
United KingdomEVERYTHING! This place is an absolute gem, so mystical and beautiful. The caves rooms are pure magic.
Stayed in July 2025
Reviewed: 29 July 2025
Kunal
United KingdomYunak Evleri is in an excellent location right in the heart of Ürgüp. It’s not the easiest place to find at first — there’s a sign off the main road, but the cobbled street leading to the hotel looks almost too narrow for a car. Rest assured, it is accessible, and the hotel offers excellent valet service to assist with parking and retrieving your vehicle. Check-in was smooth, and we loved the traditional touch of the room keys — each with a weighty, logo-engraved keychain that added a sense of charm and quality. Our room was spacious and well-appointed: the bathroom was nearly as large as the main living area and included both a shower and a jacuzzi tub, plus a bench just outside for sitting in the sun. The bedroom itself was huge and featured a raised lounge area, perfect for children. The room felt very secure, and while there’s central heating for the colder months, fans are provided for the summer — helpful, as the rooms can get warm at night. The hotel has two swimming pools: a shaded cave-style pool that stays cooler, and a standard outdoor pool with 1.4m depth. There’s also a small children’s pool, and towels are provided free of charge. Communication was excellent throughout. Shortly after booking, the hotel contacted us via WhatsApp to check if we had any special requests and to offer discounts for local tours and hot air balloon rides. Although we had already booked our balloon trip via Viator, it was good to know that the balloon shuttle buses do collect guests from Ürgüp, even as early as 4:30am, at no extra cost. Despite these early starts, the hotel remains peaceful and serene — and the whole property is absolutely beautiful, especially at night when the stone buildings and surrounding area are lit up. We highly recommend dining at Logarto, just a 4-minute walk away. It offers excellent food and stunning views of the valley — a perfect way to end the day.
Stayed in July 2025
Reviewed: 21 July 2025
Asli
FinlandA perfect stay! Emir bey also helped us to book private and hot air baloon tours.
Stayed in June 2025
Reviewed: 18 July 2025
Keicylhyn
United KingdomVery clean, and acommodating staff and very helpful with my request. They even extended help to get me a birthday cake. Thanks ever so much to the staff!
Stayed in June 2025
Reviewed: 4 July 2025
Gerald
United Statesexcellent restaurant. very nice sleeping in a cave
Stayed in July 2025
Reviewed: 2 July 2025
Ahlquist
United StatesWiFi didn’t work very well in our room which was unfortunate due to the price you pay. But it did work on the balcony.
Amazing hotel built into the caves and cliffs. Breakfast was huge with so much variety and staff were very friendly and helpful. Beds comfortable even the pull outs and room and bathroom were very spacious.
Stayed in June 2025
Reviewed: 24 June 2025
Pelin
GermanyWi-fi connection was not good.
We had a great time. Location is perfect and the staff is very friendly!
Stayed in June 2025
Reviewed: 31 May 2025
Li
United StatesBathroom has no door. It would be better if toilet could be separated from sink and shower. WiFi signal is weak in the room.
Spacious room for 4 people.
Stayed in May 2025
Reviewed: 14 April 2025
Andrea
New ZealandOur room was beautiful and spacious. We were a little worried on arrival that we may feel a bit claustrophobic in a cave! Maybe it would be small and have little light. However, we were pleasantly surprised how spacious the room was and we could open the windows for light and air. It's a magical place and we are glad we stayed there.
Stayed in April 2025
Reviewed: 30 March 2025
Suzanne
United StatesParking situation wasn't the easiest as it required someone to give the keys to you and wait for other vehicles to be moved.
Rooms were cozy. Beautiful location with stunning views. Loved the breakfast.
Stayed in March 2025
Reviewed: 8 March 2025
Sai
United KingdomWifi access in the room would have been good.
This hotel is truly one of the best we have ever stayed at! The food, staff, and customer service were exceptional. Selim was especially very very helpful, and Yufuk was very prompt in assisting us. Our stay was amazing, and if we ever return to Cappadocia, we will definitely choose this hotel again. After seeing other hotels while traveling in a shuttle bus, I can confidently say this is the best hotel in Cappadocia!
Stayed in March 2025
Reviewed: 12 November 2024
Elizabeth
United StatesThe staff was very unhelpful at times. When we arrived, they refused to speak to us given that it wasn't check in time. Like light switch, they were all smiles and helpful at the stroke of check in time - very odd. The restaurant was also not at all welcoming - usually a madhouse with all the guests - and we couldn't even get a table for dinner as guests of the resort. the recommendation from the front desk on our second night sent us to a restaurant that was very expensive.
The views from our room were wonderful
Stayed in October 2024
Reviewed: 21 October 2024
Jennifer
United KingdomIt felt like the hotel was set up to deal with large tour groups more than individual travellers. Disappointing to have coffee from a machine too!
Amazing and quirky rooms! Great location.
Stayed in October 2024
Reviewed: 26 August 2024
Mir
United KingdomThat there was no AC in the rooms
The locations, scenery and the pools.
Stayed in August 2024
Reviewed: 22 August 2024
Audrone
United KingdomA truly stunning and very special.
Stayed in August 2024
Reviewed: 19 August 2024
Miroslaw
United KingdomAmazing scenery, the hotel's architecture is beautiful, like something out of a Flintstones fairy tale :) The staff is very helpful and pleasant. Worth the money.
Stayed in August 2024
Reviewed: 18 August 2024
Agne
United KingdomI couldn’t see the air balloons flying over
Everything! Breakfast, dinner were great, staff very friendly and helpful, the room was very big with everything that you would need, the view 😍
Stayed in August 2024
Reviewed: 10 August 2024
Redouan
United KingdomAmazingly unique Clean Relaxing
Stayed in August 2024
Reviewed: 5 August 2024
Jose
ColombiaWe would have liked better air conditioning and WiFi in our room
The Spa was exceptional
Stayed in August 2024
Reviewed: 13 July 2024
Ramesh
IndiaNo aircondioning.
Very good hotel in the region. Enjoyed the stay
Stayed in June 2024
Reviewed: 12 July 2024
Ismail
South AfricaNothing, really exceptional stay.
Wow, amazing property, great staff and excellent location. Walking distance to the main town. Huge breakfast spread
Stayed in June 2024
Tarajalejo, Spain
Telfes im Stubai, Austria
Itacaré, Brazil
Krasnoyarsk, Russia
Pune, India
Valencia, Spain
Akrotiri, Greece
Kandy, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content