Reviews of Blue Haven Hotel - Bacolet Bay - Tobago 4 stars
Po.Box 8, Po.Box 8 Scarborough, Trinidad and Tobago
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Reviewed: 29 May 2025 · Stayed in April 2025
Verified reviewI love the location and views
Patio flooring was lifting, couch was terrible ,bed was hard like a rock. Mildew smell through out room.
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewQuiet and relaxing experience.
No access to beach.
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewRooms were cozy with a nice ocean view, bathroom had a nice window opening to make it feel less clustered
Walkway from car park to room had some cracked tiles and moss which I actually slipped on
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 8 April 2024 · Stayed in March 2024
Verified reviewVery good location, the rooms with a southeast view of the sea the sun wakes you up every morning Advantage is large hotel pool Excellent cuisine and very friendly staff with personal approach. During my stay the entire hotel had pleasent atmosfere, excellent for relaxation and escape from all probldms.
Reviewed: 19 March 2024 · Stayed in March 2024
Verified reviewDinner menu . Staff were outstanding a botique hotel with historic beauty .
Reviewed: 26 February 2024 · Stayed in February 2024
Verified review1.Staff, massive shout out to Richie. He is such a kind personable guy. As well as the two guys from the kitchen/bar (sorry, forgot your names) 2. Cleanliness Inc daily room service 3. Location, beautiful views 4. Onsite pool 5. Onsite Restaurant- breakfast lunch and dinner 6. Confort and Quiet 7. Balcony party! Such a treat
Restaurant prices were a bit hot
Reviewed: 26 February 2024 · Stayed in February 2024
Verified reviewThe views were exceptional. The decor although dated so very comfortable and well maintained. Staff was very courteous and accommodating
Food quality was a bit disappointing for the prices but still good
Reviewed: 20 February 2024 · Stayed in February 2024
Verified reviewReviewed: 5 January 2024 · Stayed in January 2024
Verified reviewReviewed: 6 November 2023 · Stayed in October 2023
Verified reviewReviewed: 3 November 2023 · Stayed in October 2023
Verified reviewThe location is lovely the room is nice, however the beds did not have suitable linens and when I asked the manager for a proper blanket he said it wasn’t possible. I also had a very bad experience with the manager and a member of the staff, where they accused me of trying to get a free breakfast when the member of staff actually confirmed to me that based on the room I selected there would be a complimentary breakfast. It was a very disgusting experience because there was email evidence that I did call the hotel and enquired about the complimentary breakfast.
The bed linens are uncomfortable, some members of the staff are very dishonest and the manager is very disrespectful to the guests.
We are glad that you enjoyed the location of the hotel and your room. When booking it is clearly stated that breakfast is NOT included in the room rate. In addition, this was also communicated to you via the booking.com portal which we showed you as well. As you still insisted, the General Manager had to have a conversation with you which unfortunately was not pleasant but wrong accusations cannot be accepted. At check-out day, you left early in the morning without settling your incidental bill. Reservations
We are glad that you enjoyed the location of the hotel and your room. When booking it is clearly stated that breakfast is NOT included in the room rate. In addition, this was also communicated to you via the booking.com portal which we show… Show more
Reviewed: 11 October 2023 · Stayed in October 2023
Verified reviewReviewed: 22 August 2023 · Stayed in August 2023
Verified reviewBeautiful beach Friendly Staff - Denise and Denison were so kind and friendly Food was excellent
Reviewed: 20 August 2023 · Stayed in August 2023
Verified reviewReviewed: 19 August 2023 · Stayed in August 2023
Verified reviewLocation,ambiance and friendly staff
Reviewed: 15 August 2023 · Stayed in August 2023
Verified reviewAir on in bedroom worked. WiFi mostly worked. Staff were friendly. Location beautiful
Poor. Not been renovated for 20 years including furnishings, paint, fixtures and fittings.
Reviewed: 15 August 2023 · Stayed in August 2023
Verified reviewThe hotel is very tired and in need of a re-vamp, the bedrooms are ok but the air conditioning is not very efficient and the bathrooms are shabby and not very clean. The staff however are amazing!! Dennison is the main man and nothing is too much trouble, he is brilliant!! The girls who run reception are also very helpful and nothing is too much trouble.
The quality of the rooms and the bathrooms is very tired and shabby and in need of some love and attention. The beach was also full of seaweed which restricted us from swimming in the sea.
Reviewed: 13 August 2023 · Stayed in August 2023
Verified reviewThe breeze on the dining area and patio. The staff were terrific. The hospitality of the staff were outstanding. Denisson the bartender/server was so welcoming and personable he made the entire experience amazing.
Reviewed: 13 August 2023 · Stayed in August 2023
Verified reviewStaff were very nice. Food was excellent and the location was stunning.
The WiFi was often intermittent. The menu options did not change.
Reviewed: 4 August 2023 · Stayed in July 2023
Verified reviewAmbience
Rooms were a bit dusty. Made our sinuses act up
Reviewed: 8 May 2023 · Stayed in May 2023
Verified reviewThe staff excellent attention to me being an older person. They were all professional and treated me like royalty.
A suggestion is that they place bottled water in the room even if it is not free.
Reviewed: 7 May 2023 · Stayed in May 2023
Verified reviewAlready from the first email contact the feeling was right. All members of the personnel are super friendly, the food was excellent and we enjoyed our short stay very much. The hotel itself is getting older, but is very clean and well maintained, the garden is beautiful. There is a small beach nextdoor, but we were warned that it was not really clean enough to go there. However, only seagras was “littering” this beach, not really a problem. 😎 When you close your eyes you can still feel the presence of Her Majesty The Queen Elizabeth and The Prince Of Wales, who both visited this place. The room was very nice and clean and sitting on the balcony you have a stunning view over the ocean.
Reviewed: 25 April 2023 · Stayed in April 2023
Verified reviewIt was quiet and comfortable
Breakfast was insufficient!