Reviews of Azure Hotel 4 stars
花蓮縣花蓮市三民街28號, Hualien City, 970 Hualien City, Taiwan
Loading
Guests also reviewed these properties:
Lotzorai, Italy
Calama, Chile
Caorle, Italy
Vladivostok, Russia
El Tejar, Spain
Wells, United Kingdom
Tainan, Taiwan
Brisbane, Australia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewBreakfast is outstanding. Front desk assistance is outstanding.
No restaurants easy to walk to.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewIt's a small hotel but everything is good. It exceeded my expectations for sure. The room is spacious and clean. The bed is comfortable.
I didn't try the breakfast because it's vegetarian food.
Thank you very much for choosing our hotel and sharing your stay experience. We will continue to work hard to provide even better accommodations and service. We look forward to the opportunity to serve you again in the future.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewGreat location in Hualien. We could walk to bus stops, restaurants and the night market. Room was very big with a lovely view. The breakfast hours were very long which we appreciated!
I found the bed a little hard, but my partner didn’t mind it.
Thank you very much for choosing our hotel and sharing your stay experience. We will continue to work hard to provide even better accommodations and service. We look forward to the opportunity to serve you again in the future.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewEverything was perfect
I loved everything
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 April 2025 · Stayed in March 2025
Verified reviewReviewed: 18 June 2024 · Stayed in March 2024
Verified reviewBreakfast was phenomenal!
Rooms humid and old, but clean. Wifi did not work.
Reviewed: 2 April 2024 · Stayed in March 2024
Verified reviewthe stay was pleasant, it is very well located in hualien. most taxi drivers will know where this hotel is at. Staff are friendly, breakfast very was oriental which i liked and there were nice facilities for families. For families with young kids, there is a play room.
Thank you for sharing your feedback with us. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.
Reviewed: 1 April 2024 · Stayed in March 2024
Verified reviewthe vegetarian buffet is very good.
Thank you for sharing your feedback with us. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.
Reviewed: 31 March 2024 · Stayed in March 2024
Verified reviewroom was big enough and bed and comforter was just right. breakfast variety was a bit limited
breakfast should have more choices
Thank you for sharing your feedback with us. We very much value your opinions. We will still continue to strive for quality service. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.
Reviewed: 31 March 2024 · Stayed in March 2024
Verified reviewReviewed: 24 March 2024 · Stayed in December 2023
Verified reviewLocation was great, room was great. Breakfast was alright: big selection of food, but the taste was okay.
Thank you for sharing your feedback with us. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.
Reviewed: 18 March 2024 · Stayed in February 2024
Verified reviewNice rooms right in downtown Hualien. While the breakfast was vegetarian and we aren't vegetarians, it was great with lots of delicious food. Breakfast was also served nice and early before our early tour departures. Several good restaurants and the fun Dongdamen night market are within a 15 minute walk. We used the convenient hotel shuttle to pick us up at the Hualien train station as it would have been too far to walk with luggage.
Thank you for sharing your feedback with us. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.
Reviewed: 15 March 2024 · Stayed in March 2024
Verified reviewLocation, comfortable room
Your Gym facilities were a bit overstated.. 2 running machines and a cross trainer do not make a Gym… was very disappointed
Thank you for sharing your feedback with us. We very much value your opinions. We will still continue to strive for quality service. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.
Reviewed: 6 March 2024 · Stayed in March 2024
Verified reviewReviewed: 3 March 2024 · Stayed in February 2024
Verified reviewThe location is pretty good, close to most attractions in downtown. The breakfast buffet is vegetarian but still with many options.
The washroom sink is poorly designed that water splashes and pools besides.
Thank you for sharing your feedback with us. We very much value your opinions. We will still continue to strive for quality service. We hope to have the pleasure of serving you again in the future. Hope you have a nice day.
Reviewed: 23 February 2024 · Stayed in January 2024
Verified reviewReviewed: 3 February 2024 · Stayed in January 2024
Verified reviewGreat breakfast
No disposables toiletries or slippers provided
Reviewed: 29 January 2024 · Stayed in December 2023
Verified reviewReviewed: 28 January 2024 · Stayed in January 2024
Verified review