Hosts were very friendly and generous. Gave us a free ride all the way from ShuiShe after hours, and to Ita Thao main street on checkout. Breakfast was good, and they were accommodating of a vegetarian diet. Quiet, comfortable stay

Stayed in August 2025

Nothing, no complaints

The room was spacious and clean Bed was incredibly comfortable Really nice to have a sofa to sit on Staff were so friendly and helpful, they helped us rent bikes which were delivered to us They accommodated us with a vegetarian breakfast which was delicious and a big portion They have two dogs which were cute, one was very friendly and loved scritches Dropped us off at the bus stop at the end Location is unique and cool and easy to find Would stay here again!

Stayed in August 2025

It was a fantastic stay. The bed was incredibly comfortable! Actually the nicest one we’ve had in Taiwan. The small tiny houses are beautifully and logically designed and the shower is excellent. The location is perfect, in the middle of the nature and away from the hustle and bustle, but a few minutes walking distance to the center. The owners are incredibly kind and care for this B&B with so much love. The breakfasts are delicious. This place is a top recommendation. Thanks a lot for the wonderful stay!

Stayed in July 2025

None

Excellent service, responsive owner, and a very peaceful and comfortable atmosphere. Close to busy areas and attractions. This is one of the best hotel I've ever visited.

Stayed in July 2025

The couple that run this place are amazing! We hadn’t pre-booked a pick-up from the bus stop, all we had done was mention our approximate time of arrival when we booked. We got off the bus to torrential rain following the typhoon and crowded into the bus shelter discussing our plan of how to find our accommodation, when suddenly, who rocks up to the bus stop to pick us up, but our host! That level of service and care continued throughout our stay. They were smiling and friendly at all times, using a translate app to communicate when necessary. They even gave us gifts! We had an enjoyable breakfast each morning and liked the cabin which had everything you could need. We even got a lift back to the Ita Thao bus stop on departure.

Stayed in July 2025

I was particularly pleased with the service. The staff were exceptional. It was like a small getaway with Nature and although the rooms were small they were well set up the beds were comfortable and the sheets were clean. I will definitely be staying there on my next visit to Sun Moon lake. The hosts were so friendly and loving. They even gave us a small welcome gift. There is pickup and drop off and free breakfast.

Stayed in June 2025

Nothing. It was all awesome.

The location was excellent, surrounded by forest but two minutes from shops and the pier. t\The accommodation was charming and private. The hosts were incredibly helpful, kind and hospitable. Breakfast was fresh and plentiful. Will definitely stay there again.

Stayed in May 2025

Noyhing.

Balou Balou is a special little hideaway that we absolutely loved. It is more like glamping with a fabulous breakfast as the little houses are set in a beautiful woods and you can hear birds and take one of the most magical night walking tours, catching nature at its best, if you are there at the right time of year.

Stayed in May 2025

One of the best accommodations I have ever stayed in! The owners are incredibly attentive and super friendly and you immediately feel very welcome. The bungalows are a bit outside Ita Thao, it's super calm and close to nature. The rooms are clean and actually quite spacious, with everything you need. For the breakfast included, we even got a vegetarian option. Getting there by public transport was easy too, they offer pick-up at the local bus station.

Stayed in May 2025

This is an AMAZING place to stay!! Location is great, surrounded by trees! The room had all the necessary equipment and facilities and it was super clean! Mr Baluo was a GREAT HOST, super friendly, positive and smilie, even offering to us welcome gifts! Breakfast was also complete and delicious! No doubt to recommend this awesome place! Thank you Mr Baluo :) !

Stayed in April 2025

Bring some mosquito repellent for the evenings, given the rural location.

Like others have said, the hosts are really friendly and welcoming, and were very easy to communicate with. The accommodation and setting is very peaceful and rural, and we would have loved to have stayed longer. The breakfast was cooked fresh and was tasty and healthy. Great accommodation option for cyclists!

Stayed in March 2025

Little far from main road, but owner offers a ride from bus stop

Tasty breakfast, very very nice and helpful personnel, quiet environment

Stayed in March 2025

There is nothing bad about this place. We will definitely go back to this place.

The owner team give exceptional help to their customers, take extra steps to accommodate our request. For example, we need to catch the bus at 0800 going to Alishan, but need to catch bus to be there at 0800, the owner team offered to drive us to the main bus to be on time to catch the 0800 bus. This is a great help to us.

Stayed in March 2025

? Nothing to not like.

We loved everything about this stay. A little out of town away from the crowds, this wonderful little hideaway was set amongst the trees and gave us the peace away from a city that we craved. Enjoy the walk, and embrace the overwhelming kindness of the lovely couple who host these rooms. A cross between a caravan and an Anderson shelter, the room was perfect. Snug, cosy, comfortable, fabulous shower. Breakfast was superb and catered wonderfully for our western tastes. We outdoor table and chairs and each morning out host would wipe off the damp dew. Adored this place and wish we could have stayed a little longer.

Stayed in March 2025

The hosts are amazing, they picked us up at the Ita Thao pier and took us back to the Ita Thao bus stop, gave us gifts on arrival and departure. An amazing experience.

Stayed in March 2025

Nothing

Very clean and very close to the forest for recreational activities in sun moon lake

Stayed in January 2025

None

Everything! Super friendly staff. Complimentary transportation to the market/lake area.

Stayed in January 2025

The most amazing host we've ever had at any stay. He went above and beyond with service and with kindness and always a cheerful attitude!

Stayed in November 2024

We loved the Baluo Baluo rooms, which are even bigger than we thought. The hosts are very lovely, thoughtful und helpful. When I mentioned that I don't eat meat, they adapted my breakfast accordingly. We also liked their two dogs and had a very pleasant time.

Stayed in November 2024

Very lovely people who were so kind. The room was wonderful, the breakfast great and the host even drove us to meet our bus the next morning. It is a little walk from town but if you don't mind a short stroll into the countryside it is definitely worth it.

Stayed in October 2024

Getting to the hotel can be tough as it is located slight outskirts of Ita Thao. Good thing is that the staff there provide free transportation to and back from their hotel. Do contact them via booking.com's chat or wechat.

The staffs there provided an excellent service for pick-up. They pick-up us from Ita Thao to their hotel. They even bring us to the Formosa Culture village when the cable car was out of service due windy condition. They also provided some advice on how to plan some visits. The staff also has exclusive discount for boat ride, bicycle rent and Formosa Culture village tickets. Can also play with their friendly dogs.

Stayed in October 2024

The warmth and helpfulness of the boss and the employees. They are simply great!

Stayed in October 2024

The owners are lovely and very friendly. We got picked up and dropped off at the station. The included breakfast is vast and delicious. The room is clean and comfortable. We loved our stay. It is a very calm area.

Stayed in October 2024

Super nice staffel, very welcoming and always tried their best. They even drove uns to the other side of the lake to be on time for an early morning bus. Thank you so much 🩷. Each house has its own little outside area with table and chairs. It is not in the main city center (5 min. Walk) and therefore really quiet and within nature. Fan and air-conditioning helped when it was really hot during the night.

Stayed in September 2024