Reviews of Backpackers Hostel - Taipei Changchun

All infrastructure

Location is good. Large communal area. Small number of people in most dorms (four only).

See attached photos. #1: Bedbug captured crawling on my bed (recently fed). #2: Bedbug nest discovered by electrical outlet after further searching because management disagreed that first insect was a bedbug. #3: The condition underneath my mattress (multiple earplugs belonging to previous guests, more filth). This bunk is covered in bedbugs and filth. After management finally agreed these were bedbugs, I was moved to a new bunk and the manager kindly offered me a small cake (which I declined). My only request was to be provided with enough coins to properly wash and treat my clothing+bags+belongings in the hostel's dryers (bedbugs require 30 minutes on high heat to kill). He agreed. On the day of my checkout there was a new manager. He was unhappy with the agreement that was made. Originally he offered me only enough coins for a wash cycle ($50 NTD), not even drying. After fighting with him he provided another $100 NTD to cover two 40-minute drying cycles. This still wasn't nearly enough and I had to spend another $100 NTD of my own money. I was asking for very little. Just enough to properly clean my belongings after being exposed to an insane bedbug infestation and prevent their spread to my next destination. The 2nd manager treated me like I was trying to rip off the hostel or something and became emotional and childish. I've never had such a heated encounter with staff. They have no clue how to identify, manage, or treat bedbugs. This is the only time I've ever considered pursuing a refund. The showers and toilets are also gross (toilet paper goes in the bin 🤢).

Hygiene is on point.

None

Good

Easy

No WiFi in room

Good location, easy to go around. Close to shops, restaurants, metro. Bus.

The beds were good and each room with 4 beds had a pretty good ac system. Common area was nice and they had water for you to drink. Bathrooms and showers were good for the most part.

Staff felt a bit stressed and frustrated. Not very approachable for a place of work that centers around hospitality. For the most part, I didn't need to ask them for anything but did notice this when others asked or approached them.

Quite rude and not helpful at all.

The staff was not understanding and they try to keep your money at all costs.

Location kitchen facilities and toilets were great

Showers and bins not emptied

Cheapness and Location

I had left my luggage next to the counter window for a few hours before check-in, and when I returned a few hours later, my bag was a mess of chalk dust from the blackboard. Why didn't the staff think to move it to the side?Couldn't they have thought of something as small as that? It's so simple

Good Hostel. I really liked the neighborhood it was in more than some other parts of Taipei I’ve stayed. Very well staffed and they keep the place clean. It was very social but this will vary by the guests staying at any given time of course.

More cooking appliances and kitchenware would have been nice

Good location, friendly staff, well-maintained accommodations.

Great budget option

Not so clean