No. 560 , Renai Road , 60045 Chiayi City, Taiwan
#13 of 65 hotels in Chiayi City
Guests' ChoiceBased on 181 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
8.5
Value for money
8.3
Free Wifi
8.0
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End of dialog contentReviewed: August 29, 2025
Maxwell
AustraliaUnfortunately our shower had a tendency to block (and flood), restricting us to 1-minute at a time.
Fantastic location in the heart of Chiayi. Close to the Railway Station and Wenhua Road.
Stayed in August 2025
Reviewed: August 5, 2025
Rosa
Australianot allowed to rest in the dining area unless a pay customer for drink or food
Convenient location 300m to Chiayi Station and 500m to culture night market
Stayed in July 2025
Reviewed: August 4, 2025
Catherine
Hong KongThe room was basic, but very clean, quite newly decorated, bed was comfortable, water pressure good, WiFi connection was good. Even basic breakfast was included. All in all, much better than we were expecting and we had a pleasant one-night stay. The parking arrangement with the local garages is also very convenient if you were driving.
Stayed in August 2025
Reviewed: July 6, 2025
Justina
SingaporeBreakfast is mediocre at best but can’t complain as it’s offered on a complimentary basis. Pity the room balcony wasn’t too conducive to hang out at.
Comfortable, clean and conveniently located in walking distance to Chiayi train station. Staff are friendly and helpful. Spacious rooms and the property has different areas to relax in.
Stayed in April 2025
Reviewed: June 20, 2025
Alison
United StatesThe breakfast buffet was a little lame.
The location was wonderful and the staff were super friendly! They helped store our luggage when we took an over night trip to Alishan!
Stayed in June 2025
Reviewed: June 17, 2025
Ai
SingaporeBed is too soft for our liking.
Very conveniently located near the train station. Well equipped room, and hotel is kind enough to hold our luggage for a day while we head off to alishan. Simple but complementary breakfast provided for free.
Stayed in May 2025
Reviewed: June 9, 2025
Lee
SingaporeMost of the staff seem unhappy and even look like we owe them something when we ask questions, eg. To change the breakfast selection and change for coins for the washing machine. Didn't like that breakfast came in sets and there was only 3 choices available. The food presentation was on point but taste wise wasn't the same.
Many amenities for the kids, in the room and in common spaces. Room was also spacious and tub was quite big too.
Stayed in June 2025
Reviewed: June 8, 2025
Phay
MalaysiaGood location. Comfortable stay.
Stayed in June 2025
Reviewed: April 30, 2025
Jessica
AustraliaBed was very hard
Location was great. Very close to Train Station and walking distance to night market. Room was large, great shower. Even though described as no window, still had natural light panels
Stayed in April 2025
Reviewed: April 26, 2025
Gillian
United KingdomThe location was great, very close to the station. The room was big and there was a balcony. It was very clean and very comfortable.
Stayed in April 2025
Reviewed: April 26, 2025
Yee
Singaporesame breakfast everyday. not enough charging points.
new and spacious quadruple room for 3 adults. plenty of eateries near by. local train station closed by, good for local tour pick up.
Stayed in April 2025
Reviewed: April 21, 2025
Sida
Australia- Close to the bus stop for Alishan - Very spacious - Great value
Stayed in March 2025
Reviewed: March 30, 2025
John
United KingdomThe set breakfast options were just so so as other reviews mentioned. Understandable as many guests would be passing thru on their way to Alishan so variation unnecessary. However on our last day the hotel had changed the breakfast service to a buffet option. We didn't try but it looked good and showed they responded to reviews. I can't fault the hotel otherwise.
Location and room were excellent. Staff friendly and helpful. A good choice.
Stayed in March 2025
Reviewed: March 21, 2025
Tim
United StatesBreakfast was the same each day
Location
Stayed in March 2025
Reviewed: March 14, 2025
Stephen
AustraliaThe location was 5 minutes walk from the TRA train station. The room was clean, quiet and comfortable. The breakfast was good and started at 0630 which was great for getting an early bus to Alishan.
Stayed in March 2025
Reviewed: March 9, 2025
James
AustraliaGreat hotel for families without disturbing couples like us. Walked everywhere from here and minutes walk from station.
Stayed in March 2025
Reviewed: March 2, 2025
Chenwei
TaiwanOverall is pretty good. No onsite parking lot is one small concern.
Stayed in March 2025
Reviewed: February 25, 2025
Onnicha
Thailandnothing major
near train station, easy to catch bus to Alishan, clean, space of the room
Stayed in February 2025
Reviewed: February 17, 2025
Lp
SingaporeNil
Location was excellent! Generally very worth it for the charges!
Stayed in February 2025
Reviewed: January 21, 2025
Sou
SingaporeNIL
The room is spacious with also big balcony. The hotel is near to train station and some eateries and souvenirs shops. If you like to visit the night market, it requires a bit of walk.
Stayed in December 2024
Reviewed: January 6, 2025
Lynn
SingaporeThe breakfast (especially the dimsum one) was a little too salty and meaty. Would prefer something simpler (like sandwiches) for the morning.
Good location near Chiayi TRA for a trip to Alishan. Thanks for allowing us to store luggage for 2 days. Comfy beds. Staff - one was really nice and helpful. Another was grouchy and unfriendly. 85 deg bakery next door that sells nice bread and puffs. Turkey rice stall (see picture) a few steps away. Big stationery store within a few mintues' walk.
Stayed in December 2024
Reviewed: December 28, 2024
Li
AustraliaThe bed mattress was too hard for me. And doesn’t like the glass partition. At the time we checked out, the front desk is less friendly, when she passed a paper to me without looking at me. I asked is everything okay, she couldn’t be bothered to answer me. She needs to improve her basic hospitality skill.
At the time we checked in the front desk was very nice and helpful. Breakfast is super nice. Room is clean.
Stayed in December 2024
Reviewed: December 27, 2024
Doris
MalaysiaLarge bed is two twins beds together so not so comfortable.
Good shower, has coin operated laundry facilities. Good location
Stayed in December 2024
Reviewed: December 25, 2024
Yue
SingaporeStarting 1 Jan 2025, the hotel no longer provides disposable toothbrush and sanitary.
The room is spacious and well-maintained, located just a 20-minute walk from Wen Hua Night Market. There’s a small indoor play area adjacent to the restaurant, allowing kids to play while adults enjoy their meals. The hotel offers a generous breakfast, and each kid’s meal comes with a capybara toy. The front desk staff are friendly and accommodating; one of them kindly helped us arrange a taxi to visit the Taiping Suspension Bridge.
Stayed in December 2024
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