Reviews of Luna's House
No. 241, Nanping Road, Zuoying District , Zuoying District , 813 Kaohsiung, Taiwan

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Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 March 2025 · Stayed in February 2025
Verified reviewI’ve stayed here a few times over the last few years and the service and facilities have been excellent!
Probably the only downside is the location is not the best.
Hello, thank you for your good review. We are glad you like our service and facility. Looking foraward to your next visit.
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewNice, very clean and excellent service
Hello, thank you for your wonderful review. We really appreciate you like our location, facilities and service. Wish to receive you soon again.
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewGood hotel, well situated. Parking available nearby.
No breakfast, but some places around.
Hello, thank you for your good review, we are glad you enjoyed the time staying with us in Kaohsiung. We really appreciate you like our location and service. We have a breakfast purchasing service. If you need it, you can inform the front desk. Wish to receive you soon again.
Hello, thank you for your good review, we are glad you enjoyed the time staying with us in Kaohsiung. We really appreciate you like our location and service. We have a breakfast purchasing service. If you need it, you can inform the front d… Show more
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewHello, thank you for your good review. We apologize that the check in time did not meet your expectations and that the location was not convenient for you. We would like to inform you that we offer a shortcut route map at the front desk, which can guide you from the Arena MRT station to Luna's House. Once again, we apologize for any inconvenience you experienced, and we are committed to continually improving our services.
Hello, thank you for your good review. We apologize that the check in time did not meet your expectations and that the location was not convenient for you. We would like to inform you that we offer a shortcut route map at the front desk, wh… Show more
Reviewed: 9 December 2024 · Stayed in November 2024
Verified reviewClean, helpful staff - loved the balcony
Needing to Go down to common kitchen for coffee, rooms a bit dark
Hello! Thank you for choosing Luna's House as your accommodation and leaving your precious feedback. We are glad to know you like the balcony, the cleaness of our hotel environment and the service of the front desk. We apologize that the room's brightness did not meet your expectations and also the coffee machine is only on the first floor. We would like to inform you that you could ask the front desk for an extra desk lamp if you needed. Once again, we apologize for any inconvenience you experienced, and we are committed to continually improving our services.
Hello! Thank you for choosing Luna's House as your accommodation and leaving your precious feedback. We are glad to know you like the balcony, the cleaness of our hotel environment and the service of the front desk. We apologize that th… Show more
Reviewed: 19 November 2024 · Stayed in August 2024
Verified reviewReviewed: 8 November 2024 · Stayed in November 2024
Verified reviewReviewed: 8 November 2024 · Stayed in October 2024
Verified reviewSecured entrance to main building. Quick response and good communication from Hotel Staff/owners. We had a Deluxe Quadruple Room. Room and bathroom are moden, clean and spacious. We love the design. Beds are very comfortable. Walking distance to night market. Special thank you to Steven and owners.
Hello Sharon, Thank you so much for choosing Luna's House this time. We really appreciate your visit and great review. We are glad you are satified with our design, location, room spaciousness and front desk service. Steve especially is moved by your praise and encouragement. Wish to receive you soon again in the future.
Hello Sharon, Thank you so much for choosing Luna's House this time. We really appreciate your visit and great review. We are glad you are satified with our design, location, room spaciousness and front desk service. Steve especially is… Show more
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewThe room was big and clean. Neighbors were so quite and peaceful and really closed to the night market. All staff were kind and complimentary coffee is available.
Check-in and check-out time is really strict. If your priority is the location of hotel, this hotel might not be your best choice.
Thank you for choosing Lunas House, we are glad you enjoy our room space, the quietness and the location. We are sorry our regular check in time starts from 4:00 pm and our check out time is 11:00 am., which doesn't meet your expectation.
Thank you for choosing Lunas House, we are glad you enjoy our room space, the quietness and the location. We are sorry our regular check in time starts from 4:00 pm and our check out time is 11:00 am., which doesn't meet your expectatio… Show more
Reviewed: 1 August 2024 · Stayed in July 2024
Verified reviewThe host most definitely makes me feel 有朋自遠方來
Location may not be everyone's cup of tea but it works great for me. I wanted to be near a night market so Luna's is great.
Hello, thank you for your great review, we are glad you enjoyed the time staying with us during your trip in Kaohsiung. Wish to receive you soon again.
Reviewed: 10 June 2024 · Stayed in June 2024
Verified reviewLocation was a 5-min walk from Ruifeng Night Market so late-night dinners are not a problem. There is a convenience store and a supermarket between the hotel and Ruifeng so that was also very convenient. The staff who checked us in was a friendly lady who stayed back to allow us to check in late. No issues with the room at all. Looks exactly like the photos in the website.
The walking distance to Kaoshiung Arena MRT station is longer than it looked on Google Map but still walkable. It rained continuously for all the days that we were there so the walks seemed awfully longer. Not many breakfast choices around the area.
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewStaff was very friendly, helpful and responsive.
Reviewed: 28 March 2024 · Stayed in March 2024
Verified reviewMy recent stay at Luna's House Homestay in Kaohsiung was truly delightful. From the moment we arrived, Madam Xu, the gracious proprietress, made us feel like family.The homestay exudes a cozy charm, with comfortable rooms and all the amenities one could need for a relaxing stay. What truly set this place apart, however, was the warmth and hospitality of Madam Xu. She went above and beyond to ensure that we felt welcome and at home throughout our stay. One of the highlights of our visit was Madam Xu's kind gesture of personally driving us to the HSR station on the day of our departure. This unexpected act of kindness truly touched our hearts and made our experience at Luna's House even more memorable. Madam Xu's genuine care for her guests is evident in every detail, from the adequate pantry she has for guests, to the thoughtful advice she offered about exploring Kaohsiung. Her dedication to providing exceptional service is commendable and sets Luna's House apart as a top-notch homestay option in the area. Without a doubt, I will be returning to Luna's House Homestay on my next visit to Kaohsiung. I highly recommend this charming retreat to anyone seeking a warm and welcoming home away from home in the heart of the city. Thank you, Madam Xu, for a truly unforgettable experience!
Hello Ms. Yvonne. Thank you so much for this wonderful and detailed review. Your great compliments to Luna's House and our boss, Ms. Hsu, certainly mean a lot to us. Ms. Hsu especially wants me to express her deep gratitude to your kind gesture and review. She feels very pleasant and honored to be the part of your great journey in Taiwan. She is really looking forward to meeting you again. Wish to receive you soon in the future. We really can't thank you enough. Please come back to meet her even just for chitchat if you jstop by Kaohsiung again.
Hello Ms. Yvonne. Thank you so much for this wonderful and detailed review. Your great compliments to Luna's House and our boss, Ms. Hsu, certainly mean a lot to us. Ms. Hsu especially wants me to express her deep gratitude to your kind… Show more
Reviewed: 27 March 2024 · Stayed in January 2024
Verified reviewHomely feel with shared full kitchen, free coffee and hot choc etc. Very nicely decorated themed rooms in this ariBnB type boutique hotel. Owner communication was excellent.
I booked this hotel thinking it is walking distance to Kaohsuing High Speed Rail station, but it is not. (There are 2 Kaohsiung train stations). Our booked train was early in the morning, before the reception was staffed. So we could not get their help to call a taxi.
Reviewed: 25 March 2024 · Stayed in March 2024
Verified review- The location was good for my need due to travelling for work. There are plenty of shops nearby for food, shopping, massage...etc. - The morning staff and I believe it was the owner (older lady) were very friendly. The night staff was less friendly as she doesn't greet guests entering or leaving the B&B (please don't be misunderstood as this place doesn't include breakfast) - The room was very clean and spacious - The room doesn't really separate noises from the outside, BUT I had a good night sleep as my neighbors were very quiet after 9pm already.
- The bed was a bit too hard for my personal liking - The parking spot was outside in the open. Making me feel less secured and unprotected from the sun.
Reviewed: 16 March 2024 · Stayed in March 2024
Verified reviewLarge room. Quiet land clean and n nice to taxi to Zuoying stations instead of going to center of town Close to night market. All the staff were so friendly.
I wish we would have understood location better when we reserved Closest metro stop is arena which we used to access many tourist destinations. Area around hotel is fine but not particularly interesting
Reviewed: 25 February 2024 · Stayed in February 2024
Verified reviewVery cute room! Creative design and comfortable. Friendly staff.
Hello thank you for such good review. We are so glad you enjoy our room design, comfortableness and friendly services. Your satisfaction means a lot to us. Wish to receive you soon again in the future!
Reviewed: 24 January 2024 · Stayed in January 2024
Verified reviewThe bed was really comfortable. The room size is great. The manager of the place was fantastic! Incredibly friendly and very helpful. The location is great, walking distance to the night market. Easy check-in and check out process.
The bathroom size is a bit on the small size, and the fridge froze the water. Other than that, a great place to stay.
Reviewed: 9 January 2024 · Stayed in January 2024
Verified reviewReviewed: 3 January 2024 · Stayed in December 2023
Verified review