One of our family’s favorite hotels ever. Clean clean clean and spacious. Perfect location in the city center. Luxurious, well-appointed rooms using the state of the art tech. Delicious breakfast buffet with local delicacies. Rooftop mixed-gender onsen has multiple tubs, sauna and steam room. We enjoyed the fish spa and my kids spent hours there. Kind, courteous staff.

Stayed in June 2025

Nothing!

Absolutely exceptional hotel in all possible sense!

Stayed in June 2025

Only 1 lift

The hot spring on the roof

Stayed in February 2025

Only one elevator for the hotel guests

Hot spring on the roof

Stayed in February 2025

Too noisy

Nice room size

Stayed in January 2025

The breakfast was good and plenty. A lot of traditional Taiwanese dishes are also good in the nearby area.

Stayed in January 2025

a) Can be better if there is also have smaller towel @ roof floor for hot spring. b) can check in before 3:00 pm similiar as many other hotel.

A)Roof top outdoor hot spring B) near train station

Stayed in January 2025

-only one elevator. -fixed schedule for breakfast

spacious and new! public hot spring pools, comfortable bed and nice breakfast

Stayed in January 2025

The room was fantastic, great value for money!! Excellent breakfast Most importantly great open bath, the pictures are not as good as the reality, very modern and hig variety if baths at different temperatures, also sauna and hamam

Stayed in December 2024

Space, big confortable bed, in-room oneen and heater in the bathroom and their breakfast spread

Stayed in December 2024

front desk staff could not speak English.

the room was new, spacious and clean. doorman Arya was very helpful and professional.

Stayed in December 2024

Very new hotel (1yr plus) with very good breakfast. The room is huge and come with an onsen big enogh for the family. The staffs are all very helpful. There is even a starbucks and bakery downstairs.

Stayed in December 2024

One of the receptionists is not so friendly during my check in

Best hotel during my stay in Taiwan

Stayed in December 2024

I was happy with everything, no complaints.

Breakfast had lots of options for adults and kids. Obviously the spread includes many local favorites (noodles/ rice/ congee), as well as continental favorites such as toasts/ cereal/ eggs. It was a hearty meal which set us up for our day's travel.

Stayed in November 2024

clean and comfortable place to stay

Stayed in October 2024

that the check-in time is 3:30 PM.

Very new and modern hotel. The room was stylish and contemporary. We enjoyed the spa bath in our room. Everything felt luxurious and brand new. The buffet breakfast is fantastic, with a great selection of food.

Stayed in July 2024

I've switched on the DND button but received knocking on the door in the morning asking if I require room cleaning service.

Location - Puyoma express train from Taipei main station takes 1hr 15mins to reach Jiaoxi station. Hotel is slightly further as expected (about 8mins for me) - need to walk straight ahead and turn left (see 7-11 store) on 2nd traffic light, continue walk straight ahead u see Starbucks, hotel is next to it. Alot of eateries around hotel. Unisex hot spring jacuzzi pool, steam room and sauna room available at rooftop - nice!

Stayed in June 2024

Not near a night market but that was ok for us.

My travel mate has very high standards and this hotel blew her mind. Bring your swim suit for the hotel's hot spring, there's also a hot spring within the room. Level 2 is an amazing communal space where there is Dr Fish, even a few old mountain tortoises and there is an open library.. It is actually a lovely hotel for the kids too. Location is great , 6 mins walk to Jiaoxi hot spring (nude) park , eateries , pharmacy and convenience store just downstairs. Also next to a famous local bakery, with Starbucks below too . Room provided disposable toiletries. AC in room was adjustable . Sheets and bed were awesome. Room was quiet . Breakfast was amazing.

Stayed in May 2024

Big and clean room with hot spring bath tub. Lots of food stalls and shops around the hotel. Short walk to train station.

Stayed in March 2024

There is only on lift in the hotel for all guests, sometimes, there was a little waiting for the lift.

Everything is perfect to meet our travel needs, and the breakfast was awesome. The room was big, clean and comfortable. The room has got everything that we expected. The hot spring bath in the room just gave us a relaxing time in private. The Starbucks and the bakery on the ground floor were convenient for a tea time, the bread and cookies were very nice and yummy in the bakery.

Stayed in February 2024

Breakfast had big selection, but unfortunately the quality of each item is not that great. Maybe I happened to have just stayed at kindness hotel in Tai Tung where every item tasted really good, so felt a little let down by the breakfast here. The tea eggs barely had any flavour, the soup for the noodles were watered down and tasteless ... a bit disappointed.

The family room for 4 was huge with a huge smart TV and a smaller TV at the lounge area of the room. Bathroom was also huge with smart toilet. Everything was new and clean, with plenty of space for luggage. Location was great, near to the famous bakery shop and souvenier shops.

Stayed in December 2023

Nothing.

Onsen inside room, room is spacious. Foot onsen at level 2 for the entire family to enjoy and entertain. Breakfast and dinner are great with variety options.

Stayed in December 2023

The blanket was dirty, we asked for a new one but they only offered an oversized duvet without cover… the staff simply gave it to us with no help nor a single word :(

Rooftop hot spring is great! Huge smart TV in front of the bed, breakfast bar is large with multiple choices

Stayed in August 2023

Air conditioner control doesn’t work, there is only one lift for all the guests.

New

Stayed in January 2024