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Reviews of Golden Swallow Hotel 2 stars

No. 13, Minzu Road, 300 Hsinchu City, Taiwan

#36 of 57 hotels in Hsinchu City

Guests' Choice

Review score

Based on 194 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.6

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 15 June 2025

    8.0
    I very much enjoyed my stay.
    • Leisure trip
    • Solo traveller
    • Superior Double Room - No Parking
    • Stayed 7 nights

    I did find a few bugs crawling around, however, nowhere near enough to ruin my stay.

    The hotel staff are some of the nicest I have ever met, They do everything they can to help, even with a language barrier, they will find a way to understand you and for you to understand them. The room itself was very comfortable and a good size, although I wasn't used to wet rooms for the bathroom, it was very simple.

    Stayed in June 2025

  • Reviewed: 21 May 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room - No Parking
    • Stayed 2 nights
    • Submitted via mobile

    Location is very good

    Stayed in May 2025

  • Reviewed: 9 May 2025

    7.0
    Great!
    • Business trip
    • Solo traveller
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    Although the hotel has done pretty well in all aspects, there are mosquitoes in the room, maybe the swatter could be provided.

    Basically, all the facilities are provided, and the water fountain in the room is a plus.

    Stayed in May 2025

  • Reviewed: 4 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - No Parking
    • Stayed 2 nights
    • Submitted via mobile

    All the staff are very accommodating and friendly. The location is perfect😊

    Stayed in April 2025

  • Reviewed: 14 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - No Parking
    • Stayed 2 nights
    • Submitted via mobile

    There's a washing machine and a dryer that you can use for free but I wouldn't recommend it. We now have weird stains on a few of our clothes and the dryer doesn't really work. After 2 hours the clothes were still wet and we just went to a coin operated dryer nearby.

    The location is great, the room was clean and there was hot water. It's a love hotel but besides the porn channels and free condoms you won't notice it. The staff is nice. The breakfast is not that great but if nothing else you can eat toast with some peanut butter. Overall it's good value for the money.

    Stayed in March 2025

  • Reviewed: 17 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    Room cleanliness and space, food for breakfast

    Stayed in February 2025

  • Reviewed: 14 January 2025

    6.0
    Even though location was good and the staff was friendly, wouldn‘t stop here again because of the cigarettes‘ smell.
    • Leisure trip
    • People with friends
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    The smell of сigarettes in the room was so strong that we barely could fall asleep. The design of the room was way less fancy than shown on the pictures (we were fine with that but still owners of the place should consider about adding some details which could make the rooms a little bit cozier). Currently they look like love hotels not of very good quality

    Good location, tasty Chinese style breakfast, clean sheets and towels

    Stayed in January 2025

  • Reviewed: 9 January 2025

    8.0
    Still a good stay and we enjoy the free breakfast
    • Leisure trip
    • Couple
    • Standard Double Room - No Parking
    • Stayed 10 nights
    • Submitted via mobile

    Rooms are too small and bedroom bedsheets doesn't have comforter, we experience itchinness from the bedsheets

    Good staff and location

    Stayed in January 2025

  • Reviewed: 31 December 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    The soundproofing is relatively bad, almost allow all sound to penetrate from the hallway to the room.

    Nice location near enough to the station, and also close to several markets. Cheap enough for the location

    Stayed in December 2024

  • Reviewed: 8 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    Hair blower NG that needed to call the front desk, also the tv not functioning so need to call for help

    Room ambiance and breakfast food

    Stayed in December 2024

  • Reviewed: 26 November 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    Everything ok for 1 night stay. Room quite small for 2 people. Good breakfast

    Very close the train station

    Stayed in November 2024

  • Reviewed: 14 November 2024

    7.0
    Basic hotel in excellent location - everything you need with no thrills
    • Leisure trip
    • Solo traveller
    • Superior Double Room - No Parking
    • Stayed 1 night

    I guess it was set up as a lovers hotel, as the TV came on showing porn channels...OK for me, but not if you had kids with you. Check in time was 5pm - far too late in my opinion, but clearly a money-maker as you can check in early at a cost!

    Good location near station and canal with restaurants and 7-11 nearby. In hotel laundry facilities were useful, but operating hours meant I had to do laundry late at night. handy water dispenser in room with hot and cold water available. Nice breakfast included

    Stayed in November 2024

  • Reviewed: 8 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    just so so

    Stayed in November 2024

  • Reviewed: 29 October 2024

    8.0
    Very good
    • People with friends
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    Thank you

    Because they serve morning breakfast

    Stayed in October 2024

  • Reviewed: 10 August 2024

    6.0
    It was good.
    • Leisure trip
    • Couple
    • Standard Double Room - No Parking
    • Stayed 7 nights
    • Submitted via mobile

    The floor outside the rooms on the corridors smell dusty. They should clean it using a vacuum cleaner regularly.

    I love the location.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    The room smell,

    The breakfast and the location

    Stayed in June 2024

  • Reviewed: 21 July 2024

    9.0
    Smart stay near the station
    • Leisure trip
    • Solo traveller
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    Well located near the station, correct room dimension. Nice staff. A/C working, good water pressure in the shower

    Stayed in July 2024

  • Reviewed: 26 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic place to stay that represents great value for money! Staff are so friendly and helpful. Free parking and a simple breakfast are added benefits.

    Stayed in June 2024

  • Reviewed: 31 March 2024

    9.0
    Best Hotel within One Block of Hsinchu Station
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room - No Parking
    • Stayed 3 nights
    • Submitted via mobile

    We arrived to find the electricals in the room broken with wires hanging out, I would have thought it was fine but we had young kids, so they immediately dispatched a maintenence person to jerry-rig it such that it is acceptable and less hazardous. Frankly I was surprised by the 24 hour maintenence service considering that we checked in quite late. See photos.

    We always use this hotel. Great location, great staff, great air conditioning, just the property is a little tired is all. If they refreshed the property then they could probably triple the price point, but then I wouldn't be staying there anymore if they did that. If you want an expensive hotel then why stay in Hsinchu at all? Taipei has many more expensive hotels.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    If you're a budget traveler at heart this is for you!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room - No Parking
    • Stayed 3 nights

    The bathroom is not dirty, but it is not as clean as I'm used to other hotel bathrooms being. The bathroom had some soap scum on the shelves and sink, but no hair or anything really concerning. There was also some dust buildup on the room shelves and window. The bedsheets were clean which is what's important to me, but know that the cleanliness might be more like staying at a friend's house than a typical hotel.

    Overall, this hotel is great for the price. It is not flashy at all, and has some kooky decorations, but provided everything I needed for a place to rest while solo travelling. I felt totally safe as a woman travelling alone. The breakfast is also awesome and hearty - as an American I appreciated the opportunity to have scrambled eggs! (Although I did opt to try the congee and other more unfamiliar dishes to me and those were yummy too.) As others have mentioned, it is definitely a 'love motel', hence the hourly rate and the free condoms left for you in the room, but that honestly didn't impact my experience at all. If you don't care about luxury or aesthetic and are truly just looking for a bed and bathroom, this is a great option.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    The door lock doesn’t look very safe, should have known it was a motel as the price is quite affordable

    Delicious breakfast with various options (porridge with different veggies, toast)

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    Delicacies

    Good

    Stayed in January 2024

  • Reviewed: 10 January 2024

    7.0
    Very good for a short stay. Free breakfast so should not complain.
    • Leisure trip
    • Solo traveller
    • Standard Double Room - No Parking
    • Stayed 1 night

    It was quiet and convenient but for the price was expecting a little more comfort.

    The location was very convenient to the night market and very close to the train station.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room - No Parking
    • Stayed 1 night
    • Submitted via mobile

    It was very good. Staff were nice and the room was clean.

    Stayed in January 2024

Showing 1 – 25

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