Reviews of H2O HOTEL 5 stars
No. 366, Minghua Road, Gushan, 804 Kaohsiung, Taiwan
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewDear Elisabeth, Warm greetings to you. We sincerely appreciate your support and kind recognition. It is an honor to have provided you with a pleasant experience. Your encouragement truly warms our hearts and serves as a great motivation for our team. We look forward to welcoming you back to H₂O Hotel soon. Thank you once again, and we wish you all the best!
Dear Elisabeth, Warm greetings to you. We sincerely appreciate your support and kind recognition. It is an honor to have provided you with a pleasant experience. Your encouragement truly warms our hearts and serves as a great motivation fo… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewOne of the best hotels we stayed in Taiwan! Modern, cozy and clean.
Dear Agne, Thank you for your great support and recognition to H₂O HOTEL, and welcome back to your home and 2nd office. We sincerely look forward to serve you again, wish you all the best.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewVery modern & glamours
Roof top pool bar not open til 7pm, so no cocktails by the pool
Dear Lisa, Thank you for your kind words on our modern design. We’re sorry that the rooftop bar was not available during the day for poolside cocktails. Currently, the bar opens daily from 7 PM due to weather and operational considerations. We appreciate your feedback and look forward to welcoming you back for an even better stay.
Dear Lisa, Thank you for your kind words on our modern design. We’re sorry that the rooftop bar was not available during the day for poolside cocktails. Currently, the bar opens daily from 7 PM due to weather and operational considerations.… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewGreat staffs. Especially Hilda who spoke very good English and was very accommodating. Much appreciated her help! Breakfast was great. Also love the fact that provide private pickup and drop off from and to the high speed rail station.
Not all staffs speak good English. Sometimes difficult to communicate.
Dear Simon, Thank you for choosing H2O Hotel and sharing your feedback! We’re glad to hear you enjoyed the service, breakfast, and shuttle. Your kind words for Hilda are truly appreciated and will be shared with her. We’ll continue enhancing our team’s language training for better communication. We look forward to welcoming you again!
Dear Simon, Thank you for choosing H2O Hotel and sharing your feedback! We’re glad to hear you enjoyed the service, breakfast, and shuttle. Your kind words for Hilda are truly appreciated and will be shared with her. We’ll continue enhancin… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe hotel was very beautiful along side the rooms. The swimming pool was very nice. The staff were friendly and when going to the pool they provided a bottle of water and towels. Beds were very comfy and it felt very welcoming. Definitely would like to come back.
Dear Guest, Thank you for your kind words and support for H2O Hotel! We’re delighted to know you enjoyed the room, swimming pool, and our attentive service. It’s our honor to make you feel at home, and we sincerely look forward to welcoming you back for another wonderful stay.
Dear Guest, Thank you for your kind words and support for H2O Hotel! We’re delighted to know you enjoyed the room, swimming pool, and our attentive service. It’s our honor to make you feel at home, and we sincerely look forward to welcoming… Show more
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewI love staying here, big room, great amenities and services, will come back again.
Nothing.
Dear Ai Li, Thank you so much for your kind words and support. We truly look forward to welcoming you back soon—H₂O Hotel is always your home away from home! Wishing you all the best!
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewExcellent service and outstanding breakfast
The unpleasant mould smell in the room and I got many mosquito bites after two nights stay.
Dear Wei, Thank you for taking the time to share your feedback. We’re truly delighted that you enjoyed our service and breakfast. We sincerely apologize for the unpleasant odor in the room and the mosquito issue during your stay. We will enhance our housekeeping and pest control procedures to ensure a fresher and more comfortable environment. We hope to welcome you back in the near future for a much improved experience.
Dear Wei, Thank you for taking the time to share your feedback. We’re truly delighted that you enjoyed our service and breakfast. We sincerely apologize for the unpleasant odor in the room and the mosquito issue during your stay. We will en… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewVery central location, nice bar and swimming pool, great breakfast
Dear Antje, Thank you for your great support and recognition to H₂O HOTEL, and welcome back to your home and 2nd office. We sincerely look forward to serve you again, wish you all the best.
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewThe hotel was immaculately clean. The staff were always on hand to help, and the free shuttle service was convenient. The location of the hotel is also great, only a short walk to the red line, and very close to the Raohe night market. My only points when it comes to improvement are that the bathroom lighting is quite dim, and it was hard to see clearly in the large mirror, so I had to use a small side mirror with a ring light, and the bathrobe was quite small and didn’t fit, but these are minor. I’d gladly stay here again next time I’m in Kaohsiung!
Dear Jacob, thank you for your kind words! We're glad you enjoyed the cleanliness, location, and shuttle service. We truly appreciate your feedback on the bathroom lighting and bathrobe size—this helps us improve. We look forward to welcoming you back next time you're in Kaohsiung!
Dear Jacob, thank you for your kind words! We're glad you enjoyed the cleanliness, location, and shuttle service. We truly appreciate your feedback on the bathroom lighting and bathrobe size—this helps us improve. We look forward to we… Show more
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 4 February 2025 · Stayed in January 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewTasty breakfast, spacious room, and courtesy shuttle to HSR station
None
Dear Julie, Thank you for your great support and recognition to H₂O HOTEL, and welcome back to your home and 2nd office. We sincerely look forward to serve you again, wish you all the best.
Reviewed: 13 January 2025 · Stayed in December 2024
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewThe only thing we are not completely satisfied with is the breakfast.
Dear Tsechia, Thank you for sharing your feedback. We’re delighted that you enjoyed most aspects of your stay, though we regret that breakfast did not meet your expectations. Your comments are valuable, and we will review our offerings to ensure a more satisfying experience in the future. We hope to have the pleasure of welcoming you back soon! Best regards, H₂O Hotel 水京棧國際酒店
Dear Tsechia, Thank you for sharing your feedback. We’re delighted that you enjoyed most aspects of your stay, though we regret that breakfast did not meet your expectations. Your comments are valuable, and we will review our offerings to e… Show more
Reviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified review