Reviews of Kiwi Express Hotel - Zhong Zheng Branch 3 stars
No. 441, Section 1, Taiwan Boulevard, Central District, 400 Taichung, Taiwan
Loading
Guests also reviewed these properties:
Grahamstown, South Africa
Laukkoski, Finland
Odesa, Ukraine
Ha Long, Vietnam
Kisarazu, Japan
Horní Věstonice, Czech Republic
Puyehue, Chile
Rome, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified review-Location -pet friendly
-the room smelt of cigarettes -no parking but website indicates free parking (alliance with public parking lot in front of the hotel). I paid NT$100 more for breakfast and parking but when I checked in, the front desk told me there was no alliance with the public parking lot, but the parking lot was free. We had to wait in line for 30-40 minutes for parking (Saturday night around 7:30pm).
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in May 2025
Verified reviewNice location and super friendly staff.
My room was really cheap one so, I didn’t expect nothing too fancy but: the table was really too low to put your legs under, the wall plugs was outside the place with all the wire out (little bit dangerous) and the water drinkable tank was totally empty (or broken).
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewNo bath tub in the comfort room maybe its a old room A306 no slippers. We have water dispensers but I’ll drink coffee but no hot water.
Dear Valued Guest, Thank you for staying at Kiwi Express Hotel – Zhongzheng Branch, and for taking the time to share your feedback. We’re sorry to hear that some aspects of your stay did not meet your expectations. Regarding the absence of a bathtub in Room A306 and the lack of in-room slippers — due to environmental regulations, we no longer provide disposable amenities by default. However, items such as slippers and other personal essentials are available for purchase at the front desk. As for hot water, our water dispensers are currently being gradually replaced throughout the property. In the meantime, we invite guests to use the available public water dispensers located in common areas. We truly appreciate your comments and will continue working to improve our facilities and services. We hope to have the opportunity to welcome you again for a better experience in the future. Sincerely, Kiwi Express Hotel – Zhongzheng Branch 🍀
Dear Valued Guest, Thank you for staying at Kiwi Express Hotel – Zhongzheng Branch, and for taking the time to share your feedback. We’re sorry to hear that some aspects of your stay did not meet your expectations. Regarding the absence of… Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewI didn't expected that the room is so excellent they even gave me the city view and I love it. It is a little bit far on the Railway station but bus stop is just in front of the hotel. I also love that the hotel is a pet friendly, as a furmom like me seeing furbabies greeting your excitedly is worth it. Oh our brave police dog who always observing guests is worth to watched.
As a pillow person like me l, I think additional pillow is much better
Dear Guest, Thanks so much for your awesome review and recommendation! We’re really glad you loved the city view and enjoyed our pet-friendly vibe. As a fellow fur parent, it’s great to know our friendly furry guests and brave police dog made your stay extra special. Thanks also for the pillow suggestion—we’ll definitely look into adding more so everyone can sleep comfortably! Looking forward to having you and your furry friend back soon! Cheers, Kiwi Express Hotel – Zhongzheng Branch 🍀
Dear Guest, Thanks so much for your awesome review and recommendation! We’re really glad you loved the city view and enjoyed our pet-friendly vibe. As a fellow fur parent, it’s great to know our friendly furry guests and brave police dog ma… Show more
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in February 2025
Verified reviewThe basics of a hotel were covered.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 April 2025 · Stayed in April 2025
Verified reviewVery near to the bus station
The room is not clean
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewThe room was big and spacious even for 5 of us . The main beds were really comfortable and smelt fresh. The shower was powerful and hot. The staff were super friendly and allowed us to drop our bags off before check in. Very quiet at night but close to lots of convenient places.
Sadly our bathroom had a foul smell - possibly a blocked drain? The sofa bed also wasn't very comfortable for the 5th person. The breakfast wasn't great. You had a limited choice from a menu which you ordered the night before and then had to collect it from the reception in the morning. We skipped breakfast after the first morning.
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewThere is a water dispenser in the room which is pretty convenient, breakfast option and washing machine
The hotel is not clean at all, under the bed there’s a lot of dust, the toilet smelled like pee when we arrived and overall the place is not clean.
Dear Valued Customer, First of all, thank you for staying at the Kiwi Zhongzheng Store, giving us the opportunity to serve you, and leaving us your most genuine compliments and opinions. Discover the problem and find the best solution. We hope that we can provide you with a better accommodation environment next time you check in. Thank you very much for your valuable opinions!!
Dear Valued Customer, First of all, thank you for staying at the Kiwi Zhongzheng Store, giving us the opportunity to serve you, and leaving us your most genuine compliments and opinions. Discover the problem and find the best solution. We h… Show more
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewThe room, it was very clean when we arrived
It's dark in the vicinity when the evening comes.
Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewShort walk from the train station. Staff don’t speak English at all but they are patient with communicating and translating (tho the app they use is not very accurate).
It wasn’t clean. There were molds and dust/dirt in the room. Also, smells like cigarette.
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewPersonal was very nice
Mold in bathroom, lots of stains as well giving a very unclean feel. Bedroom was clean but the bed was very hard for me. Wifi did not reach my room.
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified review