Noises from outside in corridor can be heard quite clearly.

Location is close to the train station.

Stayed in May 2025

-electric kettle was a little dirty

+walking distance to Chiayi Train Station +clean rooms +comfortable beds +polite staff

Stayed in April 2025

Towels are not included, and you have to rent one for $50 per piece—we only found out at check-in. Slippers are also not provided, and walking barefoot on the bathroom tiles was not a pleasant experience for me. These little things took away from my experience and made me feel like the hotel wasn’t worth the price.

The hotel was clean and nice. Room was pretty big and comfortable. Staff at the front desk spoke a little english but they tried their best to help with our needs.

Stayed in March 2025

Spacious and clean, perfect location! Parking instructions were quite confusing, but in the end the hotel covered the full amount, which was nice.

Stayed in February 2025

The rooms are not that soundproof. Had kids screaming and talking loudly outside the room and no soundproof at all. Needed an extra pillow as the pillows were too soft and had to pay NTD100 for the extra pillow!

Location is decent and room is comfortable.

Stayed in December 2024

Nothing at all

The location and cleanliness is good and the staff was nice.

Stayed in October 2024

The mattress on the bed is very hard and sensitive, when the person next to you turns, the whole bed jumps, it seems like an earthquake is happening. Neighbors get up very early and are very noisy from adjacent rooms.

Good place, a modern hotel, with a clean room.

Stayed in May 2024

The beds were a bit hard for my 70+ year old mum.

The kids room was a great addition to this (appealingly) new and clean hotel! The rooms were very comfortable, location within 5 min walk from the Alishan Forest Railway and lots of restaurants and cafes around. Staff was very helpful.

Stayed in March 2024

nothing

- spacious room - very clean and modern - well equipped play room for kids - good soundproofing - close to the train station

Stayed in December 2023

One of the best and cleanest accommodation for our trip.

Stayed in November 2023

I would like that towels should be provided instead of having to pay for it.

Stayed in November 2023

If you book eco friendly package, towels are not provided and you have to pay for it

Stayed in November 2023

It takes about 9 minutes walking from the railway station. The room is clean and silent. All staffs are very helpful. They have upgraded me to bigger beds without extra money.

Stayed in April 2023

Location is a bit far from the station.

It's a newly constructed building with modern design, pretty easily to identify the building. Clean interior did not notice any sound isolation issue.

Stayed in March 2023

The service was excellent! I booked the wrong room and they changed it immediately. Very happy with the room and the bed was super comfortable.

Stayed in December 2022

The most awkward breakfast experience I had in Taiwan. You have to preselect from four choices. Them breakfast is delivered to your room. It looks like acquired from a fast food stall. The toast was not fresh and totally dry. The coffee was lukewarm. The other food looked so unsavory, that I trashed it. A really bad experience. The second day, I skipped the breakfast and ate out.

The hotel is conveniently close to the railway station.

Stayed in July 2025

Noise. Cheap quality furnishings. Too many tour groups.

Location but parking is too expensive.

Stayed in November 2024

I attended at 3pm when my train arrived, to drop my bag off and to see if the room was ready.. There was a hard rule about check in at 4pm and it appeared to be the case even if the room was ready and made up. That's a disappointing start when many other establishments are more flexible and people have often had a long trip to get to the city. . The large bed had two pillows only and that is insufficient- I am lucky I was on my own on this occasion. The 'quiet street view' advertised is a stretch. What was in my room was a mostly frosted glass window that had a small opening and looked directly into the rooms at the local hospital across the road. The room seemed quite minimalistic in style and lacked for a four star facility- no bedside table for example.

The room was clean. The mattress was comfortable. The staff assisted when I had trouble with the room key.

Stayed in January 2023

Lack of parking lots!!!!!!!! Try to secure a parking lot as soon as you arrive there🥲

Clean and spacious

Stayed in July 2023

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in January 2025