The room wasn't lit properly, not enough lights. There was no electric kettle, forced to go to First floor every time to get hot water. The room smelled mouldy and the wardrobe was small. Sofa chairs were dirty having stains and hair strands.

The location is great, just next to Taipower MRT and a couple of convenience stores nearby. The staff is polite and always available for assistance. The room size is satisfactory and the beds were comfortable. the bathroom is well designed, with proper space for wash basin and toilet.

Stayed in June 2025

The initial room smelled of tobacco, and the staff immediately provided us with another room, which had no odor.

The location was most ideal to public transportation.

Stayed in June 2025

Clean Room

Stayed in June 2025

Safe was broken, bathroom could use bit more of mold removal and some wallpaper could be changed.

Room and bed were clean, sufficiently large.

Stayed in February 2025

The room was advertised as being soundproof, but the traffic sounds came in right through the window, and cleaning sounds from the hallway were clear, as well.

The room was clean and not too tight. The heated and washing toilet seat was a nice bonus 😊

Stayed in February 2025

had to request change of room because bidet was not working in the assigned room

simple but functional room

Stayed in December 2024

The room was kind of dusty and there were very loud ventilators running, but earplugs solved this for us.

The location was good for us, it's very close to MRT metro.

Stayed in January 2025

Location

The staff and the room

Stayed in November 2024

MRT exist close to the hotel has no elevator.

very close to MRT and UCT

Stayed in November 2024

Should have provided with electric kettle

Location is quite good, toilet is good and clean

Stayed in November 2024

Hot water kettle is a must nowadays which was not there.

Smooth auto check in and checkout. Staff behavior was exellent. Brilliant location.

Stayed in May 2024

A female staff who can speak English kindly supported me a lot.

Stayed in March 2024

Your experience at Guide Hotel Taipei NTU sounds delightful! Let me enhance your review to capture the essence of your stay: I had an incredibly pleasant stay at Guide Hotel Taipei NTU. The front desk staff were exceptionally friendly and helpful. Ms. Paulina and Ms. Chen Hui went above and beyond to assist me. When I inquired about directions to Yang Ming Shan Park, Ms. Paulina promptly knocked on my room door and handed me a printout of the MRT map, detailing which stops to board and get off. This thoughtful gesture exceeded my expectations.😊 Ms. Chen Hui was equally enthusiastic, showing me the MRT routes on her phone. The hotel’s location is excellent, with easy access to public transportation, including the MRT and buses. Plus, it’s just a short walk away from numerous delightful food vendors. 😋 Overall, my stay was exceptional, thanks to the warm hospitality and convenient amenities provided by Guide Hotel Taipei NTU.👍

Stayed in March 2024

I thought the rooms were very small. Not much space to put your luggage if you have more than one bag.

It was clean! Great location! Loved the staff! The staff were so helpful and made such a great effort when I cannot speak much Chinese.

Stayed in October 2023

Not hygiene. Dusty

Location Bath room good

Stayed in September 2023

A few small issues about cleanliness... but nothing absolutely crazy! Found a crisp under the desk when I arrived. And I guess someone lost a nail when cleaning my room!

The location is really perfect! The hotel is near the MRT green line, and lots of bus stops around. There is a night market across the street! Lots of coffees/bars nearby. Amazing staff!

Stayed in August 2023

I left my luggage at the counter for luggage service after I have chase led out the hotel. Unfortunately, when I was back for my luggage, there is no staff at the counter. It was 11 morning and I called for help at the counter, nobody responding. I called the phone number from Google, the phone in counter rang but still no one showing up, even the phone from check in and out machine wasn’t working. Then, I have no choice but to went up stair every floor to find a staff for my luggage. I ask the only cleaning staff at 5th floor and she impatiently told me this is the self service time, no staff will be in the counter. So what about my luggage? I’m rushing metro to Shin Chu, this has taken me more than an hour. It’s ridiculous.

Facilities are nice. Location is the best part for the property. So near to NTU.

Stayed in July 2023

Noticed in the bathroom the housekeeping wasn't great. Previous stay(?) Left behind stickers on the wall, wads of tissue behind a toilet bowl, and the bathtub was a bit in poor shape (cracks near the wall, grouting was brown). TV wasn't working at all, I tried to self help but it wouldn't connect to the set top box. It was just a one night stay so I left it and went to sleep. Room was not soundproof, could hear another room's alarm clock and phone game music going off incessantly. Fortunately again just one night stay.

Really close to the Taipei Power station and near some good amenities like supermarket, convenience stores, breakfast joints. Staff was very helpful in assisting me with the check-in and the room was generally tidy and in good order when I got in.

Stayed in July 2023

The facilities were dated and the rooms were smaller than expected.

The location was ideal to get around Taipei as it's located right near the metro.

Stayed in May 2023

Room is a little bit small and old

Good location

Stayed in May 2023

Some interior fixtures were a bit worn.

Comfortable bed. Convenient location. Staff was friendly and helpful, as usual.

Stayed in April 2023

My mom and I didn't appreciate that they actually let us check in later than 3pm since they said they weren't done cleaning.. When we finally got to the room, it was sooooo dusty, not just the tops of the TV/refrigerator/shelf, but also the floors like behind the couches and tables! There was a lot of dust and hair on the floor by the door as if the staff forgot to do that one last sweep with his/her broom/vacuum. I also didn't like the fact that when you remove your card key to leave during the day, the refrigerator turns off too! I had to keep some ice and an ice pack in the freezer for an injury but when we got back that night, it was all melted and it made a mess too. This isn't something I'd ever really recommend but I would suggest leaving one card in the power slot especially if you have to keep certain things cold or frozen (like medications for those with diabetes and such). They also had a very noisy (what I assumed to be) dehumidifier. There were traces of mold on the wallpapers and traces of damage because of humidity too, but where the humidity even comes from, I really don't know but that machine fills up FAST. So you have to be vigilant about changing it. :') Lastly, for a room good for four people, there was only 1 electric outlet..... Good thing I tend to bring an multi-slot extension cord by habit... I guess if you follow my lead, staying here wouldn't be as hassle as it seems! :D

Location was definitely the best part for me since it was just 2 blocks from the nearest Catholic Church (Guting Sacred Heart of Jesus Parish) and they had frequent masses during the week and on Sundays :) The bus stop was about a hundred meters away, and the metro was a hop and a skip away (even closer than the bus)! There were 2 7/11s nearby, as well as a Carrefour across the street. It's quite the ideal location for a stay-cation actually since you don't have to go far (or even walk far) to get a good enough taste of Taiwan! Across the street, near the Carrefour, are at least 3 different milk tea/boba/bubble tea stores, Taiwan chicken, and other soups and stews. They have bakeries and a renowned leather shoe shop too. The location is superb! Beds were comfy as heck too!

Stayed in April 2023

These were annoyances but did not affect our stay. Hot water supply is on the first floor by the reception and is filled in a thermos. Take the initiative and ask for what you need and they may accommodate you. e.g. Use of a microwave.

A small intimate hotel with only about 35 rooms. Though it is located on a fairly busy street, the building was renovated so the sound-proofing is very good. We rested well and did not hear any sound from the street or alleys. 1. No breakfast after the pandemic. But there is a 7-11, Carrefour, and YongHe Soymilk and freshly-baked buns within 2 min walk. You can pick up yogurt, banana, fruit, milk, hard-boiled eggs and store extra food in the fridge. 2. Very close to subway station, TaiDian or Taipower [Green Line] exit 4 or 5. This is why the hotel is popular and fills up.

Stayed in April 2023

The room space is limited, bathroom without shower curtain. The bathtub is too high, it is dangerous to step in and step down , especially without a shower curtain, the floor is very slippery after shower, easy to fall, please notice about this. Thank you.

The location is good, nearby MRT, convenient to passenger.

Stayed in March 2023