Reviews of Moonlake B&B
No. 58, Shanming Street, 555 Yuchi, Taiwan
Loading
Guests also reviewed these properties:
Zell am See, Austria
Alcudia, Spain
Cupra Marittima, Italy
Aso, Japan
Riccò del Golfo di Spezia, Italy
Almaty, Kazakhstan
Cape Tribulation, Australia
Cochin, India
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 11 May 2025 · Stayed in April 2025
Verified reviewVery friendly and kind owner with her translation app ready to conversate at any time. Quiet place near to the bus stop and the small harbour. Yummy and freshly made breakfast.
The simple room was quite small, especially when traveling with suitcase(s). Bed stood right next to the wall on one side so you had to go there over the other side.
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 March 2025 · Stayed in February 2025
Verified reviewReviewed: 11 December 2024 · Stayed in November 2024
Verified reviewGood location. quiet spot of the town, but also close to the night market, the skyline to the theme park and almost everything! the owner is very nice, friendly, and willing to help! Love the home made breakfast, fresh and delicious!
Reviewed: 5 June 2024 · Stayed in June 2024
Verified reviewReviewed: 4 April 2024 · Stayed in April 2024
Verified reviewReviewed: 11 March 2024 · Stayed in March 2024
Verified reviewThe owner is very kind. Breakfast is good.
None
Reviewed: 26 January 2024 · Stayed in January 2024
Verified reviewReviewed: 7 December 2023 · Stayed in November 2023
Verified reviewVery friendly host and good breakfast. Within walking distance to the lake.
There is no lift and help to bring the luggage up to the second floor.
Reviewed: 17 November 2023 · Stayed in November 2023
Verified reviewHosts very friendly, good location, very clean room
Reviewed: 30 October 2023 · Stayed in October 2023
Verified reviewThe lady at reception was very helpful with local tickets and information. She even helped to get an upgrade for our room. The breakfast was very local and tasty! It was in a good location as well.
Reviewed: 14 October 2023 · Stayed in October 2023
Verified reviewReviewed: 10 October 2023 · Stayed in October 2023
Verified reviewClean
No
Reviewed: 15 April 2023 · Stayed in April 2023
Verified reviewThe lady boss is friendly. We arrived late and left the next morning. Didn’t have a chance to walk around the place. The room is clean. Breakfast provided were some porridge dishes, taiwan style spring onion prata, and some simple toasts.
nil
Reviewed: 25 March 2023 · Stayed in March 2023
Verified reviewThe lady boss is rather friendly and helpful. Helped to book a taxi to go to Puli and taizhong HSR. Breakfast is Taiwanese style, simple and plain
Lack responsiveness. I sent 3 consecutive messages asking how do we get to the Airbnb from the bus terminal, however, there was no response. We ended up taking a taxi. b it is better to check their message box frequently to be able to reply to their guest inquiries promptly.
Reviewed: 12 March 2023 · Stayed in March 2023
Verified reviewReviewed: 24 February 2023 · Stayed in February 2023
Verified reviewBreakfast was really good!!my family enjoyed the stay
Reviewed: 6 February 2023 · Stayed in February 2023
Verified reviewLocation and staff is very helpful
Reviewed: 2 January 2023 · Stayed in December 2022
Verified reviewBoss is very kind
Reviewed: 23 December 2022 · Stayed in December 2022
Verified reviewReviewed: 12 November 2022 · Stayed in November 2022
Verified reviewReviewed: 30 October 2022 · Stayed in October 2022
Verified reviewThe hosts were absolutely lovely and patient with my bad Chinese. The room was clean and very comfortable. I am very sensitive to noises at night and had no problems. The room is in a good location, close to the night market, bike rental shops and the ropeway station. It truly felt like I was home. I can't imagine going back to Sun Moon Lake and not staying in this B&B. Hopefully I can go back soon.
Reviewed: 4 September 2022 · Stayed in September 2022
Verified review