Reviews of Naruwan Galaxy Hotel 3 stars
No. 66, Fengxing Road, 950 Taitung City, Taiwan

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Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 March 2025 · Stayed in January 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewprovide comfy room with nice service,,,, a good choice when u stay at Taitung.
none
Reviewed: 19 February 2025 · Stayed in January 2025
Verified reviewReviewed: 21 December 2024 · Stayed in November 2024
Verified reviewGreat breakfast great bathroom, comfy beds, nice mountain views.
Well.. it's a new hotel in what still is an agricultural centre...but that's ok. It's a 15 minute walk to the shops.
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewReviewed: 30 June 2024 · Stayed in June 2024
Verified reviewPerfect experience !
Great service and environment with this price.
Reviewed: 28 January 2024 · Stayed in January 2024
Verified reviewA bit too far from station. Calling a taxi that could take 5 people was very difficult.
Reviewed: 17 January 2024 · Stayed in December 2023
Verified reviewReviewed: 27 December 2023 · Stayed in December 2023
Verified reviewFacility clean and new, a variety of welcome snack that is free, live music performance at night also free, and buffet breakfast was definitely the highlight of the stay.
The spa pool was not child friendly. The cold pool was too cold and the hot pool was too hot for kids, and also the hot pool doesn’t feel like natural hot spring.
Reviewed: 31 October 2023 · Stayed in October 2023
Verified reviewThe room and bathroom are very big The lobby is very grand, with facilities such as a bathhouse, It is very convenient to have late night snacks available at night
There are too few underground parking spaces. Even the outdoor parking lot I think is a bit too small.
Reviewed: 21 October 2023 · Stayed in October 2023
Verified reviewBig parking lot
Terrible breakfast buffet. Facilities in need of upkeep
Reviewed: 20 October 2023 · Stayed in October 2023
Verified reviewClean
Far far away
Reviewed: 9 October 2023 · Stayed in October 2023
Verified reviewThe room was spacious with a nice bathroom
Actually there is no recreation area as promoted in the pictures. The indoor pool was old and shabby. We had a view to a junkyard.
Reviewed: 5 October 2023 · Stayed in October 2023
Verified reviewGreat breakfast Good comfy bed Spa bath area Car park under the hotel Big room and japanese toilet seat Snacks in the room
Need to wear a swimming cap in the spa You can buy it for 100 t$
Reviewed: 2 October 2023 · Stayed in October 2023
Verified reviewA staff in the restaurant provide good service; cleaning the coffee grounds carefully in the breakfast.
Too many mosquitos; some staff are very warm and friendly but some are not, which is a bit disappointing.
Reviewed: 30 August 2023 · Stayed in August 2023
Verified reviewReviewed: 29 August 2023 · Stayed in August 2023
Verified reviewThe environment was excellent. The staff was kindly.
Reviewed: 2 August 2023 · Stayed in August 2023
Verified reviewStaff members were nice and helpful.
The floor really need to clean properly.
Reviewed: 19 June 2023 · Stayed in June 2023
Verified reviewReviewed: 13 June 2023 · Stayed in June 2023
Verified reviewThe outstanding customer service includes the front desk and the restaurant staff. The room is comfy .cleaning and great space . Great selection of the buffet breakfast . Overall .it is great value, and will return next time.
Na
Reviewed: 12 June 2023 · Stayed in June 2023
Verified reviewclean, and dry
too noisy,
Reviewed: 31 March 2023 · Stayed in March 2023
Verified reviewThe location is VERY remote, surrounded by what appears to be mostly old industrial land. There is no life outside the perimeter and you'll need a good 15mins travelling via car or scooter to find it - so be prepared to regret not booking a hotel in the city. The hotel is geared towards the domestic market. Staff are obviously uncomfortable with English speaking guests, and the whole experience felt at times uncomfortable and unwelcoming. Better options exist.
Reviewed: 28 February 2023 · Stayed in February 2023
Verified reviewSPA is wonderful. Snack time is also great. the staff took away the dirty dish very soon while breakfast time and try to arrange the set very quickly.
The facility of the bath room door. it obviously broken. But somehow it was not be fixed. hard to open the class door. No special shower gel /shampoo for children.