Helpful and polite hosts, clean comfortable rooms and superb breakfast....good job! Do note payment in cash and no lifts

Stayed in June 2025

Fantastic location with a view of Sun Moon Lake from our room. Rooms were large, clean and airy. A delicious breakfast is cooked by the owners, who are so lovely and accommodating. Would recommend this hotel to anyone.

Stayed in March 2025

Very friendly and supportive personal - family owned!

Stayed in March 2025

Very new and super clean! Great location and tasty breakfast - and all of these for the half of the price that places nearby wanted.

Stayed in February 2025

There is nothing that I do not like .

I like the warm hospitality by owner Mr.Stoney / Mrs wong & his son Nick. Breakfast is excellent as they prepared my special vegetarian breakfast on my request being I am strict vegetarian. The location is excellent . Rooms are very very clean. Even Mr. Stoney help me to get me drop at local bus station and also arrange a hanging bridge tour with personal attention and properly guided me about what ever query I made with them. They all are family members and give to me their utmost care. Words are short to explain their magnanimity.

Stayed in February 2025

Absolutely lovely hotel with the sweetest hosts and an amazing location right by the lake! I want to emphasise the great service we received and say thank you to the people working there for helping us getting around and preparing such delicious breakfast for me and my partner! We loved our time here!

Stayed in February 2025

Nothing.

The owners of the Airbnb were very nice and friendly. They cooked very delicious and creative breakfast 😋. They cleaned up the whole house by themselves. Everywhere was very clean. We felt very comfortable. The mattress was very big and moderate hardness. We slept very well.

Stayed in February 2025

The only thing we would complain would be the location of the ac, which blows air to our head. We are just a bit more sensitive to wind so that is just our little problem~

First of all, the room was so spacious and clean. We had 5 people and our room had 3 king sized beds (with one bed in its own little room). They provided a small fridge, hot water kettle, tea bags, water, etc. Otherwise, the breakfast was amazing! The portion was filling. They give you a menu to choose from a day before (sandwich or egg roll). The breakfast comes with fruits and veggies and drinks. The owner was super friendly and provided us with all the information that we needed for our trip. For people who wants to ride bikes or boats, I recommend talking to the owner because they have tickets that you can buy and he will let you know everything you need to know about traveling in sun moon lake. One other thing is that this place is about a 5 minute walk from the markets, so it is a good location if you like a chill and quiet stay with nice view, and also quick access to the night market. Will definitely recommend and will stay here again!

Stayed in January 2025

Super friendly staff, convenient parking, good wifi, great breakfast, very comfortable and clean. Would definitely stay again

Stayed in December 2024

Nothing. You have to take the stairs to the rooms, but it was not a problem

The room was new and clean and spacious, the breakfast was really nice, with fruits from the local produce. Location is great too. The lobby is small but don't be fooled by that, the place is great.

Stayed in December 2024

Very nice experience. Comfortable room and the host are very friendly and nice.

Stayed in November 2024

Amazing location (1 min walk to Ita Thao shopping district, 2 min walk to the pier, 5-10min walk to the rope/cable cars), rooms are very clean and quite, with a lake view. The hosts were incredibly welcoming and helpful. Breakfast is freshly made and delicious as well! Would highly recommend!

Stayed in November 2024

Nothing

The family are so attentive and kind but also very unassuming. We felt so well cared for. It is a small BnB with 2 rooms on 2nd and 3rd floor. The third floor room was more spacious and both were comfortable with nice lake view and balcony. The parking was very convenient. The breakfast omelette was perfectly cooked. The location was very close to markets, wharf and gondola. The restaurant recommendation was delicious and clearly a local favourite too. The morning SUP they booked for us was fun and it was lovely and peaceful to be on lake. We were sad to leave.

Stayed in October 2024

None

Good location, nice people who manage the place.

Stayed in October 2024

The only and very minor downside would be the lack of elevator (but the host will offer its help to carry your luggages).

Excellent and warm service from this lovely family. The room was very clean and spacious with a small balcony to enjoy the view on the lake. The location was also ideal, with a 2 minutes walk to reach the market street. If you do not need an easy access to the main bus station on the area (in Suishe), you will spend a better time in Ita Thao in this BnB. Strongly recommanded !

Stayed in August 2024

Family feel and the attention from the hosts

Stayed in June 2024

A lovely couple run this property and there is anything that you need. He speaks English and is happy to help with suggestions for bike hire, activities and dinner. Breakfast was freshly made and delicious. The room was clean and had everything that you need. When are shoes got wet in the rain, they brought a fan to dry them and gave us slippers to wear.

Stayed in May 2024

Shower water takes time to heat up

Friendly staff, excellent breakfast, free parking and good view of the lake

Stayed in April 2024

Everything was very fine. They always assisted with any kind of help.

Very kind family running the apartment which is cozy and also has a balcony with a look over Sun Moon lake.

Stayed in April 2024

None

Friendly host/staff

Stayed in December 2023

Only partial view of the lake.

Staff was super kind. Breakfast was amazing. We'll be back.

Stayed in November 2023

Nil

Highly recommended!! The location is very near to Ita Thao pier, which we could easily get to by boat from Shuishe even with our luggage. It's a new place (opened in April 2023), the facilities are modern and in good condition, and the design of the place is very intentional. The owners are very friendly and cared for us very well, even giving us a lift to Taichung since they happened to be heading there for the day too. Breakfast was lovingly prepared and very delicious too!

Stayed in November 2023

Nothing

Host is friendly. Room is clean. Nice breakfast!

Stayed in October 2023

Nothing

Spacious room and view on the lake, you can see the attention to details Flexibility to let me do an early check in and late check out The kindness of the hosts Good breakfast (and vegetarian option available)

Stayed in November 2023