Reviews of Ruixiong Hotspring Hotel 3 stars
No. 185, Section 3, Wenquan Road, 978 Ruisui, Taiwan
Loading
Guests also reviewed these properties:
Rome, Italy
Olivet, France
Oberhof, Germany
Cairo, Egypt
Donnacona, Canada
Xiangyang, China
Trincomalee, Sri Lanka
Playón Chico, Panama
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewHelpful staff, transfer from the train station, spring bath experience
Small room, had to choose between big bathtub and big bed.
Dear: Thank you for your feedback. We’re glad to hear that you enjoyed our shuttle service and hot spring experience 😊 Regarding the room space, we will take your comments into consideration for future planning and improvements, aiming to achieve a better balance between comfort and facility layout. All of us at Ruixiong look forward to welcoming you back again!
Dear: Thank you for your feedback. We’re glad to hear that you enjoyed our shuttle service and hot spring experience 😊 Regarding the room space, we will take your comments into consideration for future planning and improvements, aiming t… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewHaving a private hot spring bath in the room after a very long day of cycling was amazing. The hotel manager also gave us a lift to/from a night market for dinner, which was very kind
Thank you for your warm and heartfelt feedback! It was our pleasure to provide you with a comfortable hot spring room and thoughtful service after your long day of cycling. We're also delighted to hear you enjoyed the experience of our manager personally taking you to the night market. We look forward to welcoming you back again in the future! Warm regards, All of us at Ruixiong Hotspring Hotel.
Thank you for your warm and heartfelt feedback! It was our pleasure to provide you with a comfortable hot spring room and thoughtful service after your long day of cycling. We're also delighted to hear you enjoyed the experience of our … Show more
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in April 2025
Verified reviewGreat communication from host. Lovely hot spring bath which was perfect after a long cycle. Good value. Convenience store next door.
No elevator also the room had a bit of mold on the ceiling. Not terrible, just needs a bit of treatment.
Dear Fiona: Thank you for your feedback! We're delighted that you enjoyed our hot spring and found relaxation after a long bike ride. We will continue to focus on room maintenance and improving details to ensure every guest has a more comfortable stay. The entire Ruixiong team looks forward to welcoming you again! 😊♨️
Dear Fiona: Thank you for your feedback! We're delighted that you enjoyed our hot spring and found relaxation after a long bike ride. We will continue to focus on room maintenance and improving details to ensure every guest has a more c… Show more
Reviewed: 11 January 2025 · Stayed in December 2024
Verified reviewReviewed: 11 January 2025 · Stayed in December 2024
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewNice hot spring hotel with private bathroom overlooking mountain/forest. Breakfast delivered to room
Lack of sound insulation so some noise from outside and hallway can be heard
Dear Ate: Thank you for your valuable feedback! We're delighted to hear that you enjoyed our private bathroom design, as well as the opportunity to admire mountain and forest views while enjoying breakfast delivered to your room. 😊 Regarding the noise insulation, we truly appreciate your input and will work on making improvements to ensure a quieter stay for all our guests. We hope to provide you with an even better experience on your next visit! 🌟
Dear Ate: Thank you for your valuable feedback! We're delighted to hear that you enjoyed our private bathroom design, as well as the opportunity to admire mountain and forest views while enjoying breakfast delivered to your room. 😊 R… Show more
Reviewed: 22 December 2024 · Stayed in November 2024
Verified reviewGreat little highlands hotel. Very friendly and accommodating staff. Hot springs water in our bathroom and a view looking out into dense bushland was quite exotic.
Fixtures on the bath were a bit rough.. but they still worked well.
Thank you for sharing your experience! We are delighted to hear that you enjoyed the unique hot spring experience and appreciated the charm of our cozy hotel and friendly staff. The soothing hot spring water in the bathroom and the exotic jungle view outside the window are indeed our pride. We look forward to welcoming you back on your next visit and providing you with another delightful stay! Warm regards, The entire Ruixiong team
Thank you for sharing your experience! We are delighted to hear that you enjoyed the unique hot spring experience and appreciated the charm of our cozy hotel and friendly staff. The soothing hot spring water in the bathroom and the exotic … Show more
Reviewed: 10 December 2024 · Stayed in December 2024
Verified reviewLike that they have hot springs water running into the room tub.
Nothing
Dear Chai Hoon Wendy, Thank you for sharing your experience! We’re thrilled to hear that you enjoyed our specially prepared breakfast basket and the in-room hot spring water feature. These touches are designed to provide our guests with personalized service and a comfortable stay. We hope our efforts added beautiful memories to your visit. All of us at Ruixiong horspring hotel look forward to welcoming you again!
Dear Chai Hoon Wendy, Thank you for sharing your experience! We’re thrilled to hear that you enjoyed our specially prepared breakfast basket and the in-room hot spring water feature. These touches are designed to provide our guests with p… Show more
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewLovely hot spring hotel with great view of the mountain and very friendly staff. Convenience store right next door.
Located a little far from the town centre if you’re not driving, but that is the same as all the hot spring hotels.
Dear Ellen: Thank you for sharing! We're delighted you enjoyed our mountain views and thoughtful service. The convenience store right next door truly adds convenience for our guests. For transportation, we also offer a shuttle service, making it easier for those without a car to reach us. All of us at Ruixiong look forward to serving you again and warmly welcome you back!
Dear Ellen: Thank you for sharing! We're delighted you enjoyed our mountain views and thoughtful service. The convenience store right next door truly adds convenience for our guests. For transportation, we also offer a shuttle service, … Show more
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewFriendly and helpful staff Collection shuttle from station was appreciated Peaceful location
Rooms and bathrooms were not in a good state of repair. AC unit was leaking, lots of peeling paint, bath tub was pulling away from the wall. Insects were coming through the gap in the seal. Hot spring was underwhelming. The bath tubs are plastic and do not easily fit more than one person. Even after following advice and running water for several minutes, it never got properly hot. A public spring we visited nearby had much hotter water. Mountain view room mainly had a view of the roof covering the garden. No lamp or reading light in the room, only full ceiling light or darkness.
Dear Robert, We will promptly check and improve the air conditioning and bathroom maintenance and strengthen room detail management to enhance comfort. Regarding the temperature of the hot spring water, we will also conduct further checks and adjustments to provide you with a better experience. Thank you again for your patience and suggestions. All of us at Ruixiong look forward to the opportunity to serve you again in the future.
Dear Robert, We will promptly check and improve the air conditioning and bathroom maintenance and strengthen room detail management to enhance comfort. Regarding the temperature of the hot spring water, we will also conduct further checks a… Show more
Reviewed: 2 July 2024 · Stayed in July 2024
Verified reviewReviewed: 25 April 2024 · Stayed in April 2024
Verified reviewReviewed: 9 April 2024 · Stayed in March 2024
Verified reviewReviewed: 4 April 2024 · Stayed in April 2024
Verified reviewIt was peaceful and the owners very welcoming. A big thank you to Mia who showed us to the night market and helped us find a transport solution when trains were cancelled after the earthquake.
Dear Tracey: Thank you for your review! We are delighted to hear that you enjoyed the peaceful atmosphere at our guesthouse and experienced the warm hospitality of our host. Mia is a valued member of our team, and we will pass along your gratitude to her. We're glad she was able to provide you with a night market tour and assist you in finding transportation solutions. If you have the opportunity to visit again, we look forward to providing you with another pleasant stay!
Dear Tracey: Thank you for your review! We are delighted to hear that you enjoyed the peaceful atmosphere at our guesthouse and experienced the warm hospitality of our host. Mia is a valued member of our team, and we will pass along your gr… Show more
Reviewed: 6 March 2024 · Stayed in March 2024
Verified reviewLoved the hospitality of the people and their help with our bikes. Even more, loved that there was a beautiful hot spring bath in our room! With great views of the mountains in the morning. The breakfast they provided in the morning was also very delicious and a satisfying way to continue our cycle journey the next day! Very friendly and would stay again.
There was nothing we didn't like!
Dear Holly: Thank you so much for sharing your wonderful experience during your stay with us! We are delighted to hear that you enjoyed our warm and hospitable service, as well as the assistance with your bicycle. Providing you with a pleasant accommodation experience is our greatest satisfaction and motivation. We are also thrilled that you appreciated the beautiful hot spring baths in your room and the charming mountain views in the morning. Our team is committed to creating a comfortable and enjoyable stay for each guest, and your affirmation and praise are the best rewards for our efforts. Once again, thank you for your support and recognition. We look forward to welcoming you back next time! If you have any needs or special requests, please feel free to let us know, and we will be happy to assist you. Wishing you a pleasant journey and looking forward to seeing you again soon! Best regards, All staff at Rueixiong Accommodation.
Dear Holly: Thank you so much for sharing your wonderful experience during your stay with us! We are delighted to hear that you enjoyed our warm and hospitable service, as well as the assistance with your bicycle. Providing you with a ple… Show more
Reviewed: 17 December 2023 · Stayed in December 2023
Verified reviewEverything was great. From the scenic location, the big rooms and lovely hot spring water baths I took to the attentive service, help, and recommendations provided by Mia on locally renowned cuisine and places for lunch.
Dear Simon, Thank you so much for sharing such a wonderful review! I'm thrilled to hear that you enjoyed the local scenery, spacious rooms, delightful hot spring baths, and the attentive service provided by Mia. I also appreciate your recommendations for local cuisine and lunch spots. If you have any other needs or plan to visit us again in the future, please feel free to let us know. We look forward to providing you with another delightful stay! Ruixiong Hotspring Hotel
Dear Simon, Thank you so much for sharing such a wonderful review! I'm thrilled to hear that you enjoyed the local scenery, spacious rooms, delightful hot spring baths, and the attentive service provided by Mia. I also appreciate your… Show more
Reviewed: 14 December 2023 · Stayed in December 2023
Verified reviewThe big tub
The stairs (no elevator)
Dear Even: Thank you for your feedback! We're delighted that you enjoyed the large bathtub at our accommodation. Regarding the absence of an elevator and the presence of stairs, this is valuable information, and we will consider it to ensure clear communication of such details in future descriptions. If you have any other needs or would like to provide further feedback, please feel free to let us know. We look forward to offering you more pleasant stays in the future! Ruixiong Hotspring Hotel
Dear Even: Thank you for your feedback! We're delighted that you enjoyed the large bathtub at our accommodation. Regarding the absence of an elevator and the presence of stairs, this is valuable information, and we will consider it to… Show more
Reviewed: 8 December 2023 · Stayed in November 2023
Verified reviewDear Astrid, We sincerely apologize for the noise issues you encountered during your stay with us. This is certainly not in line with our expectations for guest comfort. Please accept our heartfelt apologies. We will take immediate measures to address this problem. Regarding the noise from the hot spring pipes, we will also reinforce our nighttime management to minimize any disturbances caused by late arrivals of other guests. If you have any other concerns or questions, please feel free to let us know. Ruixiong Hotspring Hotel
Dear Astrid, We sincerely apologize for the noise issues you encountered during your stay with us. This is certainly not in line with our expectations for guest comfort. Please accept our heartfelt apologies. We will take immediate measu… Show more
Reviewed: 8 December 2023 · Stayed in December 2023
Verified reviewEverything was awesome thanks to Miss Mia & her father. Thank you.
Nothing
Dear Martin, Thank you very much for your feedback! We are pleased to hear that your overall accommodation experience was satisfactory. If you have any other needs or suggestions, please feel free to contact us. We are committed to providing the best service to ensure every guest feels comfortable and satisfied. Once again, thank you for your support, and we look forward to the opportunity to provide you with quality service again in the future. The entire staff at Ruixiong welcomes you back! Ruixiong Hotspring Hotel
Dear Martin, Thank you very much for your feedback! We are pleased to hear that your overall accommodation experience was satisfactory. If you have any other needs or suggestions, please feel free to contact us. We are committed to providi… Show more
Reviewed: 29 November 2023 · Stayed in November 2023
Verified reviewIt is a very quiet and peaceful place. Transport can be arranged if you want to dine further from the accommodation.
There are stray dogs.. Try not to walk alone at night.
Dear Yiwen: Thank you for sharing your experience at our accommodation and providing important feedback. We are delighted that you felt the tranquility and peace here, and we appreciate your reminders, which will be very useful for our future guests. Creating a serene and peaceful environment has always been our commitment to each guest's experience, and we will continue to strive to maintain this tranquil atmosphere. Your feedback is highly valued as it contributes to our efforts to provide better services and a safe environment. If you have any further suggestions or needs, please feel free to contact us. Once again, thank you for your valuable feedback, and we look forward to the opportunity to serve you again. Thank you so much. Ruixiong hotspring hotel
Dear Yiwen: Thank you for sharing your experience at our accommodation and providing important feedback. We are delighted that you felt the tranquility and peace here, and we appreciate your reminders, which will be very useful for our f… Show more
Reviewed: 24 November 2023 · Stayed in November 2023
Verified reviewComfortable room
The hot spring bath had a lot of bugs around it- mainly ants but there were some flies too
Dear Michael: Thank you for sharing your experience during your stay, and we are glad to hear that you found the room comfortable. At the same time, we deeply apologize for the issue you encountered with ants and flies in the hot springs area – this is certainly not the accommodation experience we strive to provide. We will take immediate action to enhance pest control measures, ensuring that the hot springs area remains clean and free from any unhygienic elements. We will implement more effective methods to prevent insects from entering this area, ensuring that guests can enjoy the hot springs in a peaceful and sanitary environment. Once again, we appreciate your feedback, and we take this matter seriously to ensure that in the future, we can offer you a more enjoyable accommodation experience. If you have any further concerns or questions, please feel free to contact us at any time. All the staff at Ruixiong warmly welcome you back.
Dear Michael: Thank you for sharing your experience during your stay, and we are glad to hear that you found the room comfortable. At the same time, we deeply apologize for the issue you encountered with ants and flies in the hot springs… Show more
Reviewed: 17 November 2023 · Stayed in November 2023
Verified review