From the website, it appeared that dinner would be available for booking. However, after conversing with the property online, I realised this option was no longer available. Perhaps the property could update their website for this?

The complementary breakfast was great! The staff asked us what time we would like to eat the night before, so that the meal were freshly prepared. They were also very friendly! They helped to arrange transportation for us to the nearby attractions/eateries (at our own cost of course). There was a night where we had to head out for dinner, as the property did not have dinner available. The property paid for our taxi to the nearby eateries. I thought this was really kind of them, and really appreciated their hospitality. On the night I arrived, there was a campfire where we could roast mashmellows. It was delicious :) Location wise, if you are looking for a quiet place for some rest and relaxation, then this is the place for you!

Stayed in April 2025

The service was fantastic. They provided free pick up/drop off service from Ruisui station. They also have bycicle for hire which was great fun for us to explore around the town.

Stayed in April 2025

A wonderful return stay with convenient transport.The bonfire event that evening was particularly special .The breakfast was thoughtfully prepared and,as always , delicious -- we really appreciated it. Grateful to 王先生and 藍小姐 for helping my sister retrieve her phone, which had fallen into the bathtub water, late at night. We truly appreciate their efforts . Hope to stay in the same room as my first visit next time .

Stayed in April 2025

No sound insulation and noisy until 2200 from reception and dining area. Group meant it wasn’t very tranquil.

Stylish room, hot bath, food.

Stayed in November 2024

Beautiful hotel in a stunning location. Excellent dining. Friendly, helpful staff. Loved the hot tub in room!

Stayed in September 2024

We didn't pre-order dinner and the chef left already, hence there wasn't close / easy to access food, so plan accordingly. However there were instant noodles in the room!

Luxury after a long bike ride. The rooms are enormous and we made great use of the in-room hot spring tub. The bathroom was huge and the layout was great with the shower and tub next to each other. We participated in pizza making and wine / coffee tasting - we were hungry so they made the extra effort to get us more pizza supplies.

Stayed in April 2024

Dinner was amazing. The hot spring tub in the room was such a luxury.

Gorgeous property that blends into the environment. Hot spring right in your room!

Stayed in October 2023

The staff are very patient and polite. It gives people a very cordial feeling. Breakfast was good and tasty. We were in a rush and didn't have dinner reservations, They arranged for a car to drive us out to dinner, which was much appreciated.

Stayed in August 2023

Price is not cheap and its out of the way

Very tranquil location, perfect for relaxing

Stayed in December 2022

There was a compulsory charge NT1600 imposed on my kid on check-in, which I was not informed, even though I’ve declared upfront on booking.com platform months ago. This policy was only made known to us on site. I find this part quite unacceptable.

It’s clean, well furnished and well maintained. Dinner is delicious.

Stayed in December 2023

The staff made people feel that they don’t like to work there. And the way they speak to customer over the phone is quite blunt. Also the hot spring is not hot at all as it should have been (said 48 degree on the label but really it’s under 38).

The food and in-house refreshments.

Stayed in October 2023

read above

More like “Faded Glamour”, we imagine this place was great 5-10 years ago, however it’s seriously lacking some love now and some decent service. Upon arrival we had a shuttle service from the train station, which was fine, then when we arrived it was a very hot day and we weren’t offered a drink, only told we couldn’t have the room till 3, we then got offered a warm bottle of water. We had a hot spring room, just off from the breakfast room, sound insulation was terrible. The room was fine but in need of some TLC. Our shower didn’t work at first and our toilet leaked. Not all plug sockets worked, the “fridge” was room temperature, and the blind didn’t work. It was my partners birthday and I asked if we could have a meal at the hotel, to which they said no, and go to the train station there are numerous restaurants around there! We asked to do laundry, same answer go to the train station there is a laundrette opposite. All in all, this place is very disappointing, not worth the money, definitely not what it says on the tin.

Stayed in May 2023

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Stayed in March 2025

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Stayed in August 2024

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Stayed in August 2024

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Stayed in June 2023

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Stayed in March 2023