No. 1, Lane 85, Wulai Street, 233 Wulai, Taiwan
#5 of 12 hotels in Wulai
Guests' ChoiceBased on 112 hotel reviews
8.6Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
8.4
Staff
9.3
Value for money
8.7
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 6, 2025
Thegal47
IsraelNothing to fault. Just be ware that there are many stairs in the place, especially if on floor 1 or 2, so not the easiest with luggage.
The location of the b&b is by the market, with a very good location. The rooms, while basic, were lovely and the bath with the thermal spa water was a delight, big and inviting. The views from the room on the floor 1 were of the houses by the river bank and of the mountains surrounding Wulai and were so special. The dinner being provided is a major plus. The hot pot wad true delight, with big meat portions and very tasty. Overall, can't fault the place at all. Highly recommended.
Stayed in August 2025
Reviewed: June 30, 2025
Atienza
TaiwanNone
Accommodating and Friendly Staff
Stayed in June 2025
Reviewed: June 29, 2025
Weeraphat
Thailand- good staff with kind and helpful mind - good location not far from bus stop - good dinner with hot pot and chineese breakfast set - good private hot spring in room - can use public pool 2 times
Stayed in June 2025
Reviewed: June 21, 2025
Zhiyin
SingaporeLoved the private hot spring tub attached to the room!! The ambience was great - the tub was made of stone, and the whole tub/wash area was decorated with wooden panelling/windows. The breakfast area was also amazing. Great views! Location - convenient and located right at the start of the old street, close to the bus stop, carpark, and convenience store.
Stayed in June 2025
Reviewed: June 11, 2025
Seoyeong
NetherlandsThere are bugs in the room, but it is unavoidable since the spa is located on the mountain. Bring bug spray.
I didn’t expect the water to be this good. It is the best hotspring water I have ever experienced. All the other services were exceptional.
Stayed in June 2025
Reviewed: June 6, 2025
Joana
TaiwanThe hot pot
Stayed in May 2025
Reviewed: June 6, 2025
Joana
TaiwanNothing
The hot pot
Stayed in May 2025
Reviewed: May 14, 2025
Ying-kit
SingaporeThe shower pressure is too strong.
The hotel has an in-house public hot bath and is a short walk from the bus stop.
Stayed in May 2025
Reviewed: April 29, 2025
Felicia
AustraliaJust need to take a flight of steps to get to my room. Not too bad for me as I just had a small suitcase but could be an issue for people who have large suitcase.
Staff were very helpful. Food was great.
Stayed in April 2025
Reviewed: April 10, 2025
Lily
FranceThe hotspring bath in the room
Stayed in March 2025
Reviewed: March 24, 2025
Chin
MalaysiaThe hot spring bathtub in the room was not very clean, there were sands at the bottom.
Good location, near to Wulai old street. The breakfast and dinner are good.
Stayed in March 2025
Reviewed: March 17, 2025
Irene_sg
SingaporeI was not able to adjust the air conditioning, room was very cold through out the night.
There is private onsen in the room but the water is very hot. Hotel guest can use the public onesn 2 times in 1 day. Hotpot dinner is just nice for the cold weather. Location is good, near to the bus terminal.
Stayed in March 2025
Reviewed: March 12, 2025
Wouter
NetherlandsRoom was very bright at night even with all the lights off. And we didn't know we wouldn't have a cold bath in our room, photos stated two seperate baths but there was only one.
Great public naked bath with quiet, relaxing atmosphere. Also a great hot spring in our room. Decent dinner (vegetarian hot pot) and congee for breakfast. Staff was kind and helpful.
Stayed in March 2025
Reviewed: February 21, 2025
Sally
AustraliaTrue name is Full Moon Spa, confusing to taxi driver just ask to be dropped at the wulai Atayal museum (a museum about the local native people) next to the small bridge and it is right there.
Great location, breakfast, hotpot dinner and public baths (women separate to men in hotel premises) voucher included. Right on the old street opposite the museum. Half hour walk to the waterfall where there is a not to be missed cable car across the gorge to the top of the waterfall and a walk up to a lake.
Stayed in February 2025
Reviewed: February 17, 2025
Joana
TaiwanThe hot pot was really really good 😌
Stayed in February 2025
Reviewed: January 26, 2025
Tze
SingaporeNothing
breakfast and dinner 👍 Bath
Stayed in January 2025
Reviewed: January 9, 2025
Melvin
SingaporeThe room abit run down but still acceptable.
The Dinner & Bread Fast !!!
Stayed in January 2025
Reviewed: December 21, 2024
Miini
Canadasome ants in the room, but since we're so close to the water it's unavoidable
private bath in room, healing hot spring waters, friendly staff, delicious breakfast and dinner
Stayed in December 2024
Reviewed: December 4, 2024
Borja
United KingdomGreat hotel with amazing views over the Wulai forest. The private hot spring bath in the room is very convenient after trekking. Comfy beds.
Stayed in December 2024
Reviewed: November 10, 2024
Cheong
MalaysiaNone Location
Good
Stayed in October 2024
Reviewed: October 8, 2024
Luisa
ItalyFood choice and quality (not the best), WiFi not working in the room
English speaking, good package including breakfast+dinner+private hot spring, good position, friendly staff, very comfortable bed
Stayed in October 2024
Reviewed: September 24, 2024
Daniel
United StatesGreat dinners, fine breakfasts. Attentive staff. Really comfortable room, lovely communal spas,. Perfect location, with gorgeous views in every direction. Red cedar everywhere really seemed to keep the bugs away!
Stayed in September 2024
Reviewed: September 7, 2024
Hui
SingaporeStaff was generally not friendly and food is mediocre
Superb location at wulai old street, clean room and spacious private bathroom and hot spring bathtub. The public hot spring facilities are also impressive with sauna, steam bath and jacuzzi.
Stayed in September 2024
Reviewed: June 26, 2024
Man
AustraliaNo lift access to my room, but the workers are very willing to carry the suit cases for us
Staff friendliness, family feel, delicious beef hotpot., comfortable hot spring.
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content