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Reviews of Surreal Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No.187, Hougang 1st Road, 242 Xinzhuang, Taiwan

#4 of 8 hotels in Xinzhuang

Guests' Choice

Review Score

Based on 95 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.8

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 7, 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    I recently stayed at this hotel and had a really great experience. The room was big and very clean, and the bed was super comfortable—honestly, one of the best hotel beds I’ve slept in! The bathtub was a nice touch too, and everything else in the room worked perfectly. Breakfast was impressive, with tons of variety. It had a mix of English and Chinese dishes, plus a live station where they cooked fresh food on the spot. It really made mornings something to look forward to. But what made the stay extra special was the staff. Everyone was so kind and helpful—it genuinely felt like they cared. The location was also really nice. It’s easy to get around from there, but still quiet and peaceful. No traffic noise, no disturbances—just calm. Overall, I’d definitely recommend this place and would love to come back!

    Stayed in August 2025

  • Reviewed: June 30, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    the staff are good they help us called our taxi ,, even the buffet personnel is friendly..the room is so big and clean.. the buffet is good.,different choices

    Stayed in June 2025

  • Reviewed: May 3, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Queen Room (Check-in after 22:00)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing like everytjing

    Excellent place stayed here multiple times and love it every time I've stayed there

    Stayed in April 2025

  • Reviewed: April 22, 2025

    7.0
    Pretty good, decent value for money 👍🏼😁
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 9 nights
    • Submitted from a mobile device

    NA

    Friendly and polite staff unfortunately they speak very little to no English,which would be of an advantage to them. Breakfast in the mornings was pretty good!

    Stayed in April 2025

  • Reviewed: March 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Have mosquito

    It is very spacious, a great value of money, the staffs are very polite, the breakfast is very good, have so much choices, the Spa and the massage machine are great and functionable.. Very near in many convenience store.

    Stayed in March 2025

  • Reviewed: January 30, 2025

    9.0
    Comfortable room near Fu Jen University
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only that the TV in the hot tub room didn't have the same video availability as the main room and the remote didn't work on it. It also didn't work well on the main TV as well. Required patience.

    Beautiful, comfortable room. What's not to like. Room was large. Hot tub was nice. Good video selection. Good MRT access. Costco nearby.

    Stayed in January 2025

  • Reviewed: January 21, 2025

    10
    A lovely stay
    • Leisure trip
    • Couple
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The size and privacy

    Stayed in January 2025

  • Reviewed: January 13, 2025

    8.0
    Nice, comfortable room
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The remote control didn't always work smoothly on the TV and couldn't be used on the TV by the hot tub. Otherwise, everything was great.

    The room is very comfortable. The hor tub felt nice, especially on a cold evening. Breakfast was quite good.

    Stayed in January 2025

  • Reviewed: January 7, 2025

    10
    I love to stay again
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I like everything

    This is really a great hotel staff cleaning brake fast every thing is Fantastic

    Stayed in October 2024

  • Reviewed: January 4, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It is a bit far from downtown. Also, we were a bit surprised that this accommodation does not have a proper reception desk. The check in time is also extremely late, at 7 pm!

    The room was really really spacious, with a lot of facilities, including a jacuzzi pool.

    Stayed in January 2025

  • Reviewed: November 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Business Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not sure about neighborhood. Seemed like secret location.

    Easy check in, safe. Comfortable and clean room.

    Stayed in November 2024

  • Reviewed: November 16, 2024

    8.0
    Good enjoyable stay
    • Leisure trip
    • Travelers with friends
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Reception area very small, almost non-existent.

    Big room with a lot of facilities in the toilet like sauna, massage. Very comfortable bed with good lightning options.

    Stayed in November 2024

  • Reviewed: November 7, 2024

    8.0
    Very Good
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I love 💓 the room super comfy

    Stayed in November 2024

  • Reviewed: October 10, 2024

    9.0
    Good! I would still recommend it to others and will surely comeback if I visit my husband again.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There’s an aircon leak inside and having issue paying I don’t know why because I was able to widraw at the 7-11 but their termal was unable to accept all my card.

    Convenient, near to costco Around 30 mins walk to public market and Train station

    Stayed in October 2024

  • Reviewed: September 17, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Garage, clean, spacious rooms, Spa and Sauna

    Stayed in August 2024

  • Reviewed: September 16, 2024

    10
    Great location, friendly staff who could call a taxi for me, good included breakfast, great facilities and huge spacious
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to dislike.

    Convenient for the Xinzhuang baseball stadium. No faffing about at check in; just go to the car park barrier and pick up your room key!

    Stayed in September 2024

  • Reviewed: September 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    spa is good. The sauna is a bit confusing, it is dry style, no stream. Very spacious and very intererting design to have garage on each level beside room.

    Stayed in August 2024

  • Reviewed: February 26, 2024

    10
    Very happy
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Staff were very helpful and very courteous.Most comfortable bed we have slept in many years of travelling.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast is good, location perfect to go to metro and markt

    Stayed in January 2024

  • Reviewed: January 30, 2024

    7.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Room is huge

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    Superb!
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 5 nights

    The only issue we had was that after cleaning our room, the staff didn't close our door well enough. Anyone could have entered our room. The motel was also a bit of a walk from the train stations, so I wouldn't recommend it for those travelling with parents or older relatives or senior citizens in general. We would always take a taxi back to the motel.

    Ample variety of food, but I can't really complain. At least there's free breakfast. Staff didn't really speak any English, so what we saw is what we got. The time of breakfast was also good.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The mini bar was stocked, the hot tub and TWO saunas were amazing! 100% would go back!

    Stayed in December 2023

  • Reviewed: January 4, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The free breakfast was bad and the facility was dirty

    Thr staff was excellent

    Stayed in January 2024

  • Reviewed: December 23, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Looks decent to me

    Stayed in October 2023

Showing 1 - 25

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