Reviews of SWIIO Hotel Ximending 3 stars

Great location, helpful receptionists. Ok

Good location

The room was a bit awkward as it was set low and there was a light constantly blinking from outside shining in our room that kept us up

The staff both at the reception aswell as the cleaning staff were incredibly nice. The location of the hotel is also very convenient and whether it is a train station you need to get to, food spots you want to try or just to do lots of shopping, this place is probably somewhere you should consider. Daily cleaning of the room if needed and as a solo female traveller I felt very safe at all times of the day both leaving and coming back to the hotel - mainly because to use the elevator you needed a key card. My main standout though would have to be the people who work at this hotel. No matter what questions I had or my few requests, they were very accommodating and made my stay in Taipei one to remember.

The floor right beneath mine (I stayed on the 5th floor) was a hair salon and quite late into the night was a consistent loud banging. Though I have a high tolerance to noises, the banging noise from the floor below was quite irritating especially since it was very loud and happened right into the night. After calling the lovely staff at reception, they were very apologetic to inform us that the hair salon stays open until 12-1am on Fridays. Other than that, there were random points in the morning where I would hear loud bangs on the walls and of course since the rooms have no windows I would advise setting an alarm for the days you need to be up early. Some spots in the room could've done with a bit more cleaning but other than that, amenities were changed daily for me and I enjoyed the comfiness of the bed.

Location

Woke up today at 8am scratching the skin off ourselves due to the bed being totally infested with ants. Went to the lobby for the staff to say “it’s ok I’ll get someone up to change the bed for you now” This is NOT OK. Did they really this we could just go back to sleep after this and especially when we had to then check out at 12. Manager / supervisor came into work a few hours later and didn’t even have the decency to speak to us upon check out but ordered his front desk staff to issue a refund.

False alarm during the stay at midnight Uncleanliness of the room Can hear clearly ppl talking of nearby rooms

The location is excellent. It’s in the middle of Ximending. Lots of choices for food and places to go to.

The building’s fire alarm went off twice on different nights. We feel bad for the hotel staff but they really should get that fixed.

The room is larger than we expected and very functioning. What I like the most about this place is the staff in the lobby area very nice very helpful and very knowledgeable 🙏😇 great service and very fair price

Great location at heart of Ximending walking district Great value for the price that you paid for Cozy room and bright vibe feel really warm in winter Clean carpet and bathroom

Very strong hair products chemical smell at hall way and in the elevator No lobby Double bed is bit too small for two person

You will need to take a lift up in a building to the restaurant where the lobby is. Staff was flexible and helped me with changing my accommodations, as i had faced typhoon kong rey when i was there. It was situated in the heart of Ximending, and with Don Don Donki just nearby. So it is a heaven for shoppaholics. Rooms are okay for the price we paid. Not very big, but it was also a cheap price, so dont expect the world. Able to sleep in, anyways we would have been out the entire day had it not been the typhoon.

Location is quite near to MRT (6mins walk). and it so convenient ,shopping area is just a lift down to the first floor.

Cannot pull the luaggue directly into room cause of the threshold,