The only minus point: Sauna was not working during my stay - as this would have been important for me I must mention it.

Really pleasant stay! Perfect location, clean environment, great atmosphere. The hotel does really deliver a feeling of calmness when walking through its halls, the food is excellent, pools are awesome and they have a small very sweet shop where they sell mostly handmade things from leather or stone.

Stayed in August 2025

Gorgeous hotel overlooking the gorge. Outstanding infinity pool great dinner and breakfast.

Stayed in July 2025

The room had a very noisy airconditioning

Superb location and hospitality

Stayed in June 2025

Simply amazing hotel. You feel relaxed from the moment you step inside . Very beautiful and well maintained facilities. All of the members of the staff are super nice and helpful. Yoga classes were great. The meals in the hotel's restaurant prepared to a very high standard. The room is big and comfortable. Great for kids with lots of play areas. We had a wonderful experience, highly recommend.

Stayed in April 2025

None

Beautiful location , despite the Closure of many sites due to previous earthquake. Staff were so helpful and accommodating. Facilities for both adults and kids were beyond expected—so much for the kids in the play area. Food was excellent

Stayed in April 2025

Everything was perfect

The hotel's location is exceptional, and the team at the hotel made the stay even more unforgettable. If you are in the area, you should spend at least one night at Silks Place and enjoy the VIP treatment, the gorgeous view of the gorge, and the food (beef noodle soup was to die for).

Stayed in April 2025

Nothing not to like, thoroughly recommended.

Beautiful location, excellent facilities and staff. Food was amazing. Social hour a really nice touch.

Stayed in April 2025

Beware the monkeys! 😂

Probably the best hotel I’ve stayed in. The location is out of this world. Super comfortable rooms. Amazing pool and hit tubs. This place felt really special.

Stayed in February 2025

Amazing location, beautiful rooms, very attentive staff, and great food

Stayed in February 2025

Everything Top hotel. Amazing service. Lots of activities. Best massage ever thanks to Sue.

Stayed in February 2025

This hotel is magical! I got to immerse in nature while being properly pampered. The food is gorgeous, the service is impeccable, and the spa is absolutely top notch! What I love most is the staff. Caring, warm, and professional. I only spent two days here but I know it will become a big part of my memory for this year. It’s so worth it and I can’t recommend it enough!

Stayed in January 2025

Top class hotel, deserved 5 star experience. Great food, service, activities, spa (with a rooftop swimming pool with gorgeous sights!), practically everything one might want in such a place

Stayed in October 2024

They offer a paid shuttle service from either Xincheng or Hualien station and to Hualien train station or airport, but it’s too infrequent. We had to take a local bus on our way in from Xincheng station as a result, and wish the staff would have been a bit more helpful with providing info on transportation options when we inquired prior to arrival. Buffet dinner at Wellesley was just okay for the price.

Its convenient location at the terminus of bus line 302 and tourist bus 310 makes the trip from the train station to this hotel totally worth it. We were able to enjoy a couple of the more popular sites earlier/ later in the day and avoid tour groups. Baiyang trail can be reached on foot from the hotel and perfect for an early morning hike. The surroundings are spectacular, and we enjoyed the complimentary happy hour in the lounge and soaking in the outdoor hot tubs in the evening surrounded by the gorge. The room and hotel interior were really nice, breakfast was tasty, and the service was excellent.

Stayed in March 2024

The price

Everything but the prices….

Stayed in March 2024

I wish they had a sauna open without charge for short amounts of time. They have sauna rooms but you have to book them for 90 minutes with a fee. Why not have one sauna room where you can go in for less time and not book? Their dinner buffet had excellent variety but I found the quality lackluster for the price

One of the nicest hotels I’ve been at. Location is unmatched. Clean and nice facilities, excellent amentities and the outdoor pool and hot tub is amazing

Stayed in March 2024

The staffs are very kind ,very nice. This is a hotel that I would like to come back.

Stayed in February 2024

The location of the hotel is stunning. The hotel also has many lovely facilities, including rooftop pools (warm and cool) with great views, a big indoor pool with saunas, restaurants and quality room service. Housekeeping was particularly attentive and thoughtful. Thank you.

Stayed in January 2024

Everything was Excellent!

Stayed in February 2024

Great breakfast and dinner buffet.

Stayed in November 2023

great choice of food best buffet since long

Stayed in December 2023

Nothing at all

-Location Surrounded by mountains and near river. You can have very peaceful and relaxing moments. -Room Superb huge room with beautiful view. Bed are comfortable -Service Hotel is very generous with free drinks, snacks, facials masks . Coffee machine and coffee quality is excellent. Staff are very friendly and knowledgeable about Taroko area. -Facility I love duck pool. I came back to this hotel because of duck pool !! Of coz indoor hor water swimming pool and rooftop hot water pools are very good and we have great time. -Activities Hotel arrange many kinds of activities like rooftop live music, movie night etc. You can have good music, good food . -Buffet Breakfast buffet is my most favourite and I sure back for that .

Stayed in January 2024

Nothing much to do in Taroko at night. Choice of Buffet dinner and breakfast were many but nothing particularly tasty. Room for 4 pax is small.

Located in beautiful Taroko. Helpful and friendly staff.

Stayed in December 2023

No bar area! Had to put coats on to go out on the roof in the evening to get a drink!!!!!

Location

Stayed in November 2023

Bed positioning of two beds in room as too congested with one side of one bed jammed up against a window and one side of the second bed jammed up against a wall. This layout ruined what would otherwise have been an attractive room.

Buffet dinner second to none, ditto the breakfast. Very pleasant public areas. Good location.

Stayed in October 2023