The shower pressure

The location and The staff offered us cheaper boat ride tickets

Stayed in June 2025

Room furniture arrangement. Too many unnecessary things.

Near to bus station and ferry pier.

Stayed in December 2024

The photos are deceptive, and I don’t appreciate that. The bathroom needs to be cleaned after each guest… The shower is not much more than a hose connecting to the faucet. The bathroom door does not close, which was annoying — the doorframe does not line up with the lock. The ventilation in the room is quite poor, even with the AC at full power. This is a double-edged sword: the room gets musty and smells a bit like humidity, but the odor of cigarette smoke from the hallway doesn’t enter either. Even though other options were more expensive, I still feel like I paid a good amount for this accommodation and deserved a better maintained room. If you have other options, I would recommend choosing them; but if you don’t, like in my case, you will still have a fine experience at the beautiful sun-moon lake while staying here.

The Shuishe location is great—except the single room is not actually where the check-in desk in the photos is, it is in an alley nearby that does not look like anything like a hotel, much less a resort. Compared to other options, this property is among the cheapest, and you get what you pay for: no-frills check-in, a bed, towels, blanket, etc. A young budget traveler probably would not mind given the price. I was worried about the strength of the air conditioning from other reviews, but it was actually great. Same for the cleanliness of sheets/towels—seemed fine. The bathroom wasn’t as great, but what can you do.

Stayed in October 2024

I wanted to book near ita thao, which u can conveniently walk around and have some taiwan street food. staff wasn't friendly and wasn't too keen on chatting more. this area of sun moon lake is a dead town, everything closes by 7pm. room was old and not renovated, there was dust near the refrigerator when u sit down on the floor, no stools or chairs are being provided.it's like the kind of 1970 oldies room. toilet wasn't clean, the sheets was dirty. had a strong cigarettes smell which kept wavering into my room. yet they claim, smoking is not allowed in the room

economical price given it was a Friday and Saturday stay.

Stayed in May 2024

The bed is soft, bathtub wall is too high, small refrigerator is not working, the staff is not professional. No invoice for the stay.

The hotel location is good. It nears the bus and port.

Stayed in September 2023

The room I had was the “deluxe” one. God knows what the rest are like. It was tiny and filthy. Still It did the job for (thankfully) one night. If you book it, then you have been warned!

Good location. The air con worked.

Stayed in September 2023

The bath room

The room okok lah

Stayed in September 2023

Hotel staff - I only met two, one of them didn't speak a word of English, the other one was totally ignorant!!!

Especially the location, but then it is a small town.

Stayed in July 2023

Things look dirty. I cleaned up the kettle as it was a layer of thick dust in it.

One can basically book everything from the hotel. Just about 50m away from visitor centre. A lot of amenities provided. Drinking water provided.

Stayed in April 2023

The rooms were cramped and we found cockroaches. Their towels were put on top of the carpet and we gelt that it was unhygenic. The bathroom wasnt very clean either.

The staff was helpful and sells tickets for the local attractions. They also helped with arranging the parking in front of the building.

Stayed in April 2023

Could feel nicer given the price

Private Good location

Stayed in February 2023

Room could have been a little cleaner. Bathroom is small with the shower over the sink but it works so that is good.

Central location, near the bus stop and the pier. Just off the street so it is nice and quiet.

Stayed in December 2022

the room is small and not too clean

Near bus and boat pier

Stayed in October 2022

Room is small

near bus station and ferry terminal

Stayed in October 2022

This is not a resort. The room was small, but got everything we needed. I found it annoying that we did not have a proper curtain. The staff was not talkative but did help with our scooter. It was a bit noisy in the night.

The location is pretty good for starting your Sun Moon Lake trip. Stores are in the same street. We could only check in at 3, but we could leave our luggage at the reception.

Stayed in January 2025

- Before the booking date I received an alarming message with instructions to click on a suspicious link to provide card details, in order to confirm the booking. I replied to challenge this request, did not receive any response. I was already in the area few days before, so I visited the hotel and was told I have to pay cash now, when I asked if I could pay on the day they said no. When I went back to pay and asked for a receipt the staff member first told me it’s not needed, upon insisting he’d start to make faces. - The horror came on the booking day, the room was not in the same building where I checked in but in a small alley. The room was horrible, it’s one thing not to have a window but this felt like a box with the low ceiling. The smell was so terrible I had to buy air freshener to be able to stand it for one night. The worst thing was the lcl of cleanliness… everything was so dirty, in the bathroom they left a 1/4 toilet roll full of mould. Unfortunately everything else was fully booked due to the festival and I had to stay in this town to catch the bus early next morning. Booking.com should pay more attention on the properties listed, it’s unacceptable to pay for something like this, there should be basic standards…

Did not like anything about this property, but the location was great!

Stayed in November 2024

Good for a night or two if you travel on a budget.

Stayed in November 2024

They can only change $1,000 below per night. No wonder no one wants to travel in and to Taiwan. DEFINITELY OVERPRICED!!!!!!!!!!!! So old , no extra space in the room. They use old beautiful photos to cheat tourists, reality is totally not true, bad service, bad rooms, bad everything.

Nothing, it’s a huge scam. Literally two beds and a bathroom. The room is super small, we can’t believe how small it is when we open the door. The price they charge we expect it’s a hotel, but it’s only a tiny room. We were super upset and uncomfortable.

Stayed in October 2024

The room reminded me of a coffin and smelt like the gutter. Terrible condition it was.

Location

Stayed in September 2024

Unfriendly staff, they want to sell you everything (bike for 200, boat for 200, breakfast for 35, …) A/C not very strong, but also not needed as it is cooler up here

Very good location right next to the bus station in the main town Shower with hot water Comfortable bed Fridge in the room

Stayed in July 2024

The room was much smaller than booked. The ordered breakfast was not worth the price. Not a very interesting view from the window.

Good location near bus stop

Stayed in June 2024

A little noisy at night.

It's economical to stay at here for one person one night. Near the bus station.

Stayed in March 2024

From small things like coffee mugs, linens, towels bathroom floors are filthy. The smeel of the room is awful.

The hotel is 2 min walk from sun moon lake, there is also nearby starbucks and 7-11. Its just good for 1 night stay.

Stayed in March 2024

There's room for improvement in all respects, but it's acceptable for the price, and if you cannot get a better deal.

The Solo Business Room is tiny, including the bath room, smallest room I've ever stayed in, but enough for just sleeping there, and you get everything you need in that respect (water refill, shared fridge, AC including heating, hairdryer, TV...). It's conveniently located, and worth considering, if you don't expect much.

Stayed in February 2024