Reviews of The Tango Hotel Taipei Jiantan 4 stars

The property was clean. The rooms seemed to be in good condition, but there were subtle signs of disrepair and overall lack of upkeep as we stayed in the property longer.

Many things in the room were broken/non-functional. For example, one of the desk lamps was not functioning, but still left in the room unplugged and wrapped up indicating the staff knew it didn’t work. The outlets were so loose that it made it impossible for charging blocks to stay in unless they were left completely untouched. The WiFi was truly horrible, so I do not recommend anyone coming for work to stay here. The sliding doors to the bathroom were loose at the bottom and completely ineffective at staying open. Most importantly, the sterility of the property extended to the attitude of the staff, who seemed unhappy and treated guests (including others staying at the property) with a coldness I haven’t experienced elsewhere. They blankly stared as we struggled through the front doors with our bags when we arrived and left the hotel without providing simple services like helping the door stay open. Whenever we asked for help we were also treated with an unnerving coldness from the staff, such as when we asked about places to eat in the neighborhood. When we asked for a roll of toilet paper, it was not delivered. When we asked again, the staff delivering the toilet paper to the room was clearly agitated. Overall, the staff here made it feel like we were unwelcome guests arriving unannounced. I’m not sure if it’s a morale issue, but the staff here was one of the worst at hospitality I have ever seen. I don’t understand how this property has the positive reviews that it has. Maybe it was a change in management or some other issue, but I will likely never stay at this property again given the awkwardness/coldness of the staff and the many poorly hidden issues with the rooms.

We had a wonderful stay at The Tango Hotel Taipei Jiantan. From the moment we arrived, the front desk staff were incredibly professional, welcoming, and helpful. They made check-in a breeze and offered thoughtful recommendations about nearby attractions and local eats. Their friendly attitude and attention to detail made us feel right at home. A special shout-out to the housekeeping team—our room was consistently spotless, well-stocked, and refreshed with care every day. The team was discreet yet thorough, and it was clear they take pride in maintaining a high standard of cleanliness and comfort. The location near Jiantan MRT is extremely convenient, and the room amenities (including a spacious bathroom and soaking tub) made our stay very comfortable. Would highly recommend this hotel to anyone visiting Taipei—especially if you value great service and a very clean, well-run hotel!

Right next to MRT station, very convenient

Dirty used coffee mug left by the previous tenants and unfortunately missed by the cleaning crew

Clean and easy access to train station.

NA

Very modern, well planned, close to the MRT. Loved everything about it.

Would be nice if the concierge would bring deliveries up to your room.

The room was excellent especially the bathroom and beds were super clean and comfortable bed.

Convenient location, right across from the transit . Good value for the price

Staff greeting. Employees locker room, next to my room, should be Iocked at all time. The couch surface was filled with old stain.

Super nice place just beside the lrt

Nothing much its a clean place nice admins

I loved the ease of access to Jiantan MRT station. We did drive around a lot and since we were staying near relatives, they also drove around a lot. I would say that if you are driving though, the roads around Yuanshan and Jiantan are pretty confusing. The room was comfy, the amenities were fine, and there was a lot of storage space. It was probably the most storage space I've ever had in a hotel so it was really nice to be able to tuck everything away.

It's definitely a pricier stay but I suppose you pay for the convenience.

The location is very convenient, next to Jiantan metro station but surprisingly not noisy at all. I like the design of the room and additional marks for its vanity counter in the bathroom

Nothing much just slightly not enough lightings at the corridor

Breakfast, room size, location across from MRT

nothing nearby on foot except night market

Great location to Jian Tan light rail station and walkable distance to Shilin Night Market.

i love how it’s so quiet yet so easy to reach shilin night market. There’s actually some nice shops at the back if travellers venture out more.

Location

Need more lights for the bathroom mirror and dress mirror. It’s too dark to shave and apply makeup.

The entire hotel was cold.