Reviews of Yang Ming Shan Tien Lai Resort & Spa 4 stars

Hot springs, location, vey nice personnel but no one speaks English, not even the basics, rooms are spacious and clean.

Very outdated, pool is over 30 years old, very humid with scarce dehumidifiers and moldy odor. The food thought abundant is poor quality. Not recommended for non-mandarin speakers, communication is almost impossible.

You could stay all day at this resort. The staff were helpful and the breakfast buffet had great selections of items. Highly recommend rooms with private hot springs. We had a great time at this resort.

Good buffet breakfast and delicious dinner. Best shuttle services and the staff are friendly. My family happy staying here.

The hotel far from the city. The hotspring pool look not clean because of the sulfur.

Nice location. Breakfast buffet was great. Spa on the balcony was great

guest laundry would have been nice. It also wasn't apparent when we booked that our room was in the Japanese building. We were travelling with friends whose rooms had been allocated in the other building and it was a bit of a nuisance that we were not in the same building. Maybe the hotel could consider giving guests a walking map of places to visit in the immediate vicinity of the hotel.

Indoor hot spring was clean and as it was crowded we enjoyed much privacy

It was a pity that the weather was bad as it rained so much and was so foggy, we couldn't see the beautiful scenery around. As such, we couldn't enjoy the outdoor hot spring.

The location, even the weather didn’t dampen the stay. Personal spring room was amazing.

Timing of buffet dinner, stated finished at 8:30 however last orders at 8:00 and no opportunity to take food after as taken away.

The staff is what makes the place! As we did not come to the resort with our own transportation, the secluded location significantly limited the activities that we could do. The staff went above and beyond to suggest and facilitate activities.

It’s probably because we went in the off-peak season, but aside from the actual hot springs there is not too much to do at the resort, especially not when traveling as a family. This was currently solved as hoc by the staff organizing a tour to the source of the hot springs and showing us the town nearby. These activities were greatly appreciated, but are not offered as ‘standard’. The place has huge potential, especially as an addition to any trip to Taipei.

1. The clerks are nice and willing to answer any questions. 2. There are several hot spring areas at the resort. 3. The parking space and breakfast are great. 4. I like a room with a view and a hot spring.

1. The room's central heating needs to enhancement. 2. I suggest that you should buy some food to eat when you return to the resort in the evening,

The indoor and outdoor spa facilities

Outdated furnishing in the room

Recreational activities available was good. The staff were really helpful and friendly too.

We love that there is a hotspring bathtub in our room. We had a very good time just chilling and having our baths in the room with the sulphur spring water. We also like the buffet dinner, they gave good portion of seafood and many things to eat. Best is the free flow of beer.

I was a little far as it is on the other side of Yang Ming Shan, so we need to book transportation to get there and out.

Breakfast was very good lot of choices

Night dinner they ran out of lot of stuff and beverage manager could have not charged full charge. But he was king enough to provide extra fruits that was cut for us.

The hotspring are good. Rooms are clean. But the food is not very good. There is only ONE restaurant. The option of food is very few. No choice, no place to eat. No restaurant nearby, consider the location.

The hotspring are good. Rooms are clean. But the food is not very good. There is only ONE restaurant. The option of food is very few. No choice, no place to eat. No restaurant nearby, consider the location.

Buffet breakfast was excellent with a good variety of food. Buffet dinner was also above average even though this is the only F&B option available in the entire hotel premise. Previously there was a Khan restaurant but that has closed and replaced by a cafe offering snacks and Starbucks drinks. Outdoor hot spring facilities are still available but can see the aging signs.

Limited F&B options and the remote location of the hotel does not help. Need to either wait for the public bus to arrive according to bus schedule or you need to spend money to hire a cab to travel around.

The in-room hot spring was a highlight—a truly relaxing and unique experience! Highly recommend that you get a room with this option. We loved the balcony with a beautiful view of the mountains. We also thoroughly enjoyed the breakfast and the hot pot dinner. Of note, there weren't other dinner options besides hot pot (so while it was great for our two-night stay, it may not be enough variety for those planning on a longer stay).

The location is a bit remote so there aren't a lot of food options that are close by. It also would have been great to have more indoor hot spring options available; in cold / rainy December, we mostly used our in-room hot spring since it was so cold outside, and there is only one public hot spring option that is indoors.

Breakfast included

Hot spring too many people!